any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs Extensive knowledge of Desktop and Laptop Hardware and Software Management Hand-on experience with Windows, Tablets Device configuration and troubleshooting Working knowledge of O365 Products and Services Knowledge on Device Security and Antivirus Programs Should have ability to perform remote troubleshooting and guiding the More ❯
any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs Extensive knowledge of Desktop and Laptop Hardware and Software Management Hand-on experience with Windows, Tablets Device configuration and troubleshooting Working knowledge of O365 Products and Services Knowledge on Device Security and Antivirus Programs Should have ability to perform remote troubleshooting and guiding the More ❯
providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support More ❯
king's lynn, east anglia, united kingdom Hybrid / WFH Options
Workplace IT Technologies Limited
Azure AD Experience (Nice to have but will train). Microsoft Intune or Similar (SOTI) Experience (Nice to have but will train). Experience in building/Repurposing Windows10/Windows 11 Pro Devices. Trend Micro XDR/Microsoft MFA/DUO 2FA Experience (Nice to have but will train). Draytek Vigor … Minutes of King's Lynn (PE30 5BY) Do you have a dedicated, private and quiet space at home for Home Working? Experience: Microsoft 365 Administration: 1 year (required) Windows Profile Builds: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person More ❯
St. Albans, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Client Server
Service Desk Analyst St. Albans/WFH to £38k Are you a bright, ambitious technologist with experience of supporting users within a Windows environment? You could be progressing your career as a Service Desk Analyst at a technology driven sports betting/gambling company, continually learning and developing your skills. As a Service Desk Analyst you will support … team environment. WFH Policy: You'll join colleagues the St. Albans office which has been recently renovated and now boasts a fully equipped games room, onsite parking available (10 mins from M25), you'll also the flexibility to work from home 1 day a week (following probation period). About you: You have experience of helping users in … a Service Desk/Helpdesk Support role You have strong Windows desktop administration (Windows10/11) You have a pro-active attitude with a desire to help people You have excellent written and communication skills combined with organisation and prioritisation skills You have a good working knowledge of Exchange, Active Directory, Group Policy More ❯
IT related issues. Providing desktop support to all group services departments. Management of Active Directory user accounts Working environment Working at our Head Office, conveniently located just a 10 minute walk from North Station and a short walk from the Town Centre, offers an great work environment. Among local amenities and the attractive Castle Park, our office within … drinks and subsidised food can be purchased. Role Specific Competencies Good working knowledge of desktop/laptop/mobile/Telephony systems : Desktop/Laptop O/S: Windows10 & 11, MAC OSX Mobile OS: Apple iOS, Android, Windows Mobile Telephony Systems – Cisco hardware and Webex All Microsoft Office 2016 and 365 applications. Desktop …/desk phone/laptop hardware, printers and MFD troubleshooting and diagnostics. Preferable Windows 2008/2012 Active directory and group policy knowledge. Knowledge of IT Service Desk and call logging environment or IT NVQ, Comp-TIA, MCDST, SDA or equivalent qualifications would be an advantage. Effective Communication - Communicate relevant information effectively. Commerciality & Technicality - Demonstrate a good level More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Oscar Technology
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong More ❯
Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong More ❯
Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years' experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus More ❯
Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years’ experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus More ❯
and maintain accurate documentation What We’re Looking For Experience in laptop/desktop builds and configuration Good working knowledge of Active Directory Familiarity with Microsoft 365 and Windows10/11 environments Strong attention to detail and ability to follow procedures Excellent communication and problem-solving skills In return, our client can offer More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
The Bridge (IT Recruitment) Limited
and maintain accurate documentation What We're Looking For Experience in laptop/desktop builds and configuration Good working knowledge of Active Directory Familiarity with Microsoft 365 and Windows10/11 environments Strong attention to detail and ability to follow procedures Excellent communication and problem-solving skills In return, our client can offer More ❯