12 of 12 Permanent Windows 10 Jobs in the East of England

line IT support to end users, troubleshooting hardware, software, and network issues remotely and in person Diagnose and resolve incidents relating to Windows 10/11 and associated desktop applications Manage user accounts, permissions, and security settings in Active Directory and Entra ID (Azure AD) Administer … support Microsoft 365, including Exchange Online, Teams, OneDrive, and SharePoint Perform basic administration and troubleshooting of Windows Server environments (2016/2019/2022), including GPOs, file shares, and user access Assist with the maintenance and troubleshooting of network infrastructure (LAN, WAN, Wi-Fi, switches, firewalls) Support cloud ...

support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows 10/11 Devices, Core Applications … backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows 10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting ...

User Support for hardware, software, and application issues Manage incidents and service requests via the ITSM platform (e.g., Hornbill) Build, configure, and deploy Windows 10/11 laptops and desktops Deliver Laptop Refresh programmes and device lifecycle management Administer Microsoft Intune, Autopilot, and mobile device management … required Required Skills & Experience Proven experience in a 2nd Line/Digital Workspace/EUC/Field Engineer role Strong knowledge of Windows 10/11 and Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh/Device Rollout ...

escalation point for 2nd and 3rd line support issues, ensuring timely and effective resolution Troubleshoot complex desktop, application, and infrastructure-related issues across Windows 10/11 environments Administer and support Active Directory and Entra ID (Azure AD), including GPOs, permissions, and access controls Provide advanced … support for Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive Maintain and troubleshoot Windows Server environments (2016/2019/2022), including patching, file services, and user access Support and diagnose issues across network infrastructure, including switches, firewalls, VPNs, Wi-Fi, DNS, and DHCP Work with Azure ...

times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues across Windows operating systems, Office 365, and networking environments. Escalating complex issues to the 2nd Line team when required. Assisting with system maintenance, monitoring, and documentation. Candidates will … have: Previous experience in a 1st Line or Service Desk role, within a commercial setting Proficient with Windows 10/11 and Microsoft Office 365. Working knowledge of Intune, Jamf, SharePoint, Teams setup and Azure admin. Familiar with hosted telephony systems and Windows Server ...

collaboration with internal stakeholders and Group/HQ IT teams. Key Responsibilities Provide 1st & 2nd line IT support to users Support and administer Windows Server, Active Directory, DNS/DHCP Manage Microsoft 365 user administration Maintain networks, Wi-Fi, VPNs, and firewalls Support endpoint deployment, patching, and asset … telecoms providers Support ERP/NAV user access and connectivity (desirable) About You Essential: Proven IT support or infrastructure experience (SME preferred) Strong Windows 10/11 and Windows Server knowledge Experience with Active Directory, Group Policy, Microsoft 365 Solid understanding of networking ...

collaboration with internal stakeholders and Group/HQ IT teams. Key Responsibilities Provide 1st & 2nd line IT support to users Support and administer Windows Server, Active Directory, DNS/DHCP Manage Microsoft 365 user administration Maintain networks, Wi-Fi, VPNs, and firewalls Support endpoint deployment, patching, and asset … telecoms providers Support ERP/NAV user access and connectivity (desirable) About You Essential: Proven IT support or infrastructure experience (SME preferred) Strong Windows 10/11 and Windows Server knowledge Experience with Active Directory, Group Policy, Microsoft 365 Solid understanding of networking ...

able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office ...

Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple client organisations across Windows and Microsoft-based platforms, acting as a key escalation point for technical incidents, and taking ownership of issues through to resolution. You will work … adhering to SLAs, and contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems Act as a key escalation point for complex incidents from 1st line, taking ownership through ...

products, having deployed virtual infrastructure within vSphere, and within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. A working knowledge and understanding of Linux, as well as other common back-end technologies such as SQL Server, networking (CISCO, FORTINET … rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading ...

support via phone, email, and ticketing system Logging, triaging, and resolving 1st line support tickets within agreed SLAs Providing user support for Windows 10/11, Microsoft 365, Outlook, and Azure AD Troubleshooting hardware, software, and basic network issues (LAN/WAN, Wi-Fi, printers) Performing … client relationships Key Skills & Experience: Previous experience in a 1st Line/Service Desk role (MSP experience preferred) Strong knowledge of Microsoft environments (Windows, O365, Active Directory) Familiarity with ticketing systems and remote support tools Excellent communication and customer service skills A proactive, problem-solving mindset with ...

hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenters technical and security standards for Windows 10+ and Windows Server, identifying and addressing any deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable ...