Microsoft 365 Engineer - MUST HAVE SC CLEARANCE - Portsmouth, Stevenage or Newport - 5 months+
- Hiring Organisation
- Octopus Computer Associates
- Location
- Eastleigh, Hampshire, UK
Resolving level 2 and 3 incidents related to telephony and videoconferencing. \n Responding to specific hardware or software requests. \n Contributing to a technical knowledge base. \n Participating in telephony and videoconferencing projects. \n Occasionally assisting operations teams. \n Ensuring the operational maintenance (MCO) of the telephony and videoconferencing … infrastructure. \n Providing knowledge transfer to technicians when necessary. \n Updating technical documentation and procedures. \n Skills: \n Advanced knowledge of Cisco VoIP (CUCM, Unity Connection, Jabber, IP Phones, Cisco SBS, VG2xx ), Webex, and Cisco videoconferencing (endpoints, TMS, Pexip ). \n Knowledge of VMware suite ...