IT Applications Support Analyst
- Hiring Organisation
- Blake Morgan LLP
- Location
- Eastleigh, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- Competitive + 26 days holiday & private healthcare
iManage, SharePoint, Peppermint Technology (or equivalent legal systems), and their integrations with Microsoft 365 and other firm systems. Analyse application performance, database behaviour, and system logs to proactively identify trends, recurring issues, and improvement opportunities. Work closely with third-party vendors and legal technology suppliers to manage incidents, coordinate … upgrades, implement patches, and deliver enhancements. Support system upgrades, testing cycles (UAT), configuration changes, and new feature releases, ensuring minimal disruption to legal operations. Maintain accurate and comprehensive technical documentation, including system configurations and support procedures. Contribute to continuous improvement initiatives, identifying opportunities to enhance performance, resilience, automation ...