Technical Support Engineer
Eastleigh, Hampshire, South East, United Kingdom
Draper Tools
providing 1st/2nd line support Ability to provide clear advice to customers with limited technical knowledge (internal or external) PC and laptop diagnostics and repair, including component upgrades Microsoft Windows 11 support and troubleshooting Office 365 administration (licenses, permissions, user changes) Proficiency in Office 365 applications (Word, Excel, Teams) Active Directory (password resets, user account creation, and changes … Intune experience, including creation and maintenance of policies Use of remote management tools (RMM Experience with Zendesk ticketing system End-user support for Mac environments Strong team player with the ability to contribute to the success of the Service Desk and wider organisational objectives If you are interested in this position, please click the link. This will direct More ❯
Employment Type: Permanent
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