2 of 2 Permanent Customer Retention Jobs in Edinburgh

and prospecting. • Build trusted customer relationships, addressing challenges with tailored solutions. • Acquire new clients via presentations, cold calling, and event attendance. • Ensure smooth onboarding and long-term client retention through strategic relationship management. • Present additional products and services to drive client growth. • Collaborate with cross-functional teams to align on goals and client needs. • Report on activities More ❯

as and when needed Demonstrate change leadership and a personal resiliency to adapt to emerging trends Demonstrate awareness of how to leverage technology to drive efficiency and a positive customer experience Demonstrate a strong track record of proactive succession planning and building high-performing leadership teams Demonstrate innovative and strategic thinking, bringing creative solutions to complex problems Provide credible … to reach strategic business goals Experience leading global teams across diverse cultures and geographies Experience leading managers of other managers Excellent project, leadership, facilitation and interpersonal skills Understand global customer acquisition and retention strategies and ensure global HR programs (e.g., incentives, performance, learning) are aligned Excellent oral and written communication skills, including the ability to organize and More ❯