1 of 1 Permanent Data Interpretation Jobs in Edinburgh

vison and capabilities to continually drive strategic shifts. As a Process Improvement Support Lead, you will play a vital role in assisting your team with complex escalations while using data to craft and executing a forward-thinking B2B customer support strategy. This senior role will suit candidates who are passionate about exceptional service and have the technical expertise to … Enhance the customer approach, taking a proactive mindset while meeting the diverse needs of the B2B base. Develop advanced reports to track key metrics and discover trends from customer data, using the insights to drive strategic improvements. Help resolve complex customer issues in a timely manner and collaborate with various departments to investigate potential pain points. Skills and Qualities … A desire to develop and deliver excellent customer outcomes, driving improvements through analytical reasoning. Skilled in data interpretation and presenting findings to senior stakeholders contributing to strategics decisions and business goals. Hands on problem solver who can fix technical and tactical issues and challenge the status quo. Experience of working in a fast paced and agile tech-focused More ❯