Group Contract Type: Permanent Working style: Hybrid 50% home/office based Closing Date: 3rd July 2025 The main purpose of the role is to support the Head of IT Service Management in defining, executing, and delivering the IT Service strategy in Royal London Group, as well as manage ITIL processes. About the role Own and drive the … strategy for Service and adjust the strategy based on evolving and broader Business and IT goals and needs. Communicate IT Service strategy to relevant stakeholders and provide regular progress updates. Own multiple ITIL processes (for example Change Enablement, Incident, Problem, Request, Configuration Management), drive continuous improvement of these, and obtain/retain buy-in to the processes. Monitor … or deliver other aspects of the Service function's needs (e.g. Service reporting). Lead service governance initiatives, ensuring compliance, performance, and value delivery. About you Proven experience in IT Service Management, ideally in a strategic or leadership capacity. Excellent stakeholder engagement and communication skills. Analytical mindset with the ability to interpret data and drive insights. Practical application of More ❯
The IT Architecture Governance Manager will ensure that the IT Architecture estate across Phoenix Group is governed in line with the IT Policy and the IT Control Framework. We have an incredible opportunity to join us here at Phoenix Group as a IT Architecture Governance Manager to join our Business & Enterprise Architecture team. … re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet The Role The IT Architecture Governance Manager will ensure that the IT Architecture estate across Phoenix Group is governed in line with the IT Policy and the IT Control … Framework to support the desire for faster execution. The role will focus on implementing and managing robust governance processes, specifically around the existing IT estate and new or changed services being introduced to the estate in line with business and regulatory requirements. Some of the Key Accountabilities for this role are: - Developing the Phoenix Group Technology Architectural Governance Framework More ❯
The IT Architecture Governance Manager will ensure that the IT Architecture estate across Phoenix Group is governed in line with the IT Policy and the IT Control Framework. Ready to make your application Please do read through the description at least once before clicking on Apply. We have an incredible opportunity to join us here … at Phoenix Group as a IT Architecture Governance Manager to join our Business & Enterprise Architecture team. Job Type: Permanent Location: This role could be based in either our Birmingham, Telford, London or Edinburgh offices with time spent working in the office and at home. Flexible working: All of our roles are open to part-time, job-share and … re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet The Role The IT Architecture Governance Manager will ensure that the IT Architecture estate across Phoenix Group is governed in line with the IT Policy and the IT Control More ❯
Please note that the right to work in the UK without sponsorship is essential for this vacancy. An exciting opportunity for an IT Operations Asset Manager has arisen with a leading semiconductor company specialising in high-performance audio and voice signal processing solutions, based in Edinburgh. This is an exciting opportunity for an IT Operations Asset Manager to join a team of IT professionals, taking on a dual role combining leadership of technical support operations, alongside managing the lifecycle of software and hardware assets. You will commit to an onsite working model, required onsite at least 4 days a week. Experience for the IT Operations Asset Manager includes: IT help desk or … technical support line management Software asset management, including licensing, compliance and vendor negotiations Familiarity with software asset management tools like Axonius If you are an IT Operations Asset Manager looking for a new challenge within an innovative company, then please apply today to learn more. More ❯
