are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft365 applications such … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify … opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft365 in a corporate setting. Strong knowledge of Microsoft365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online More ❯
are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft365 applications such … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify … opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft365 in a corporate setting. Strong knowledge of Microsoft365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
the next step in their career, leading a small but capable IT team and helping shape the future of the company's technology landscape. The business operates within a Microsoft-centric environment and is continuously evolving its bespoke systems and services. You'll be stepping into a leadership role with hands-on responsibilities, guiding two skilled IT operatives and … the smooth running of day-to-day operations. Key Responsibilities Lead and support a small IT team Provide 1st and 2nd line support across the organisation Manage and maintain Microsoft365 systems Support authentication systems, ideally with Azure experience Prioritise workloads and delegate tasks effectively Collaborate with internal stakeholders to ensure IT systems meet business needs Contribute … Maintain documentation and ensure best practices are followed What We're Looking For Minimum 2 years' experience in an MSP or similar IT support environment Strong working knowledge of Microsoft365 and general Microsoft infrastructure Familiarity with Azure Active Directory and authentication protocols Solid understanding of IT systems, networking fundamentals, and system administration Basic understanding of More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
take the next step in their career, leading a small but capable IT team and helping shape the future of the company's technology landscape.The business operates within a Microsoft-centric environment and is continuously evolving its bespoke systems and services. You'll be stepping into a leadership role with hands-on responsibilities, guiding two skilled IT operatives and … the smooth running of day-to-day operations. Key Responsibilities Lead and support a small IT team Provide 1st and 2nd line support across the organisation Manage and maintain Microsoft365 systems Support authentication systems, ideally with Azure experience Prioritise workloads and delegate tasks effectively Collaborate with internal stakeholders to ensure IT systems meet business needs Contribute … Maintain documentation and ensure best practices are followed What We're Looking For Minimum 2 years' experience in an MSP or similar IT support environment Strong working knowledge of Microsoft365 and general Microsoft infrastructure Familiarity with Azure Active Directory and authentication protocols Solid understanding of IT systems, networking fundamentals, and system administration Basic understanding of More ❯
tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
LawWare
tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
LawWare
tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯
allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland … support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management is required. Excellent IT problem-solving skills with the More ❯
Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture … recognition for your contributions. Key Responsibilities:- Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365.- Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues.- Customer Service: Deliver friendly, professional support to end-users via phone, email … issues, track progress, and document resolutions.- System Maintenance: Proactively monitor customer systems and remediate alerts.- Project Support: Assist senior engineers with IT projects such as new client onboarding, Office365 migrations, and network installations.- Continuous Improvement: Contribute to the knowledge base and help refine processes.Essential Qualifications & Experience:- Right to Work in the UK: Legal authorisation to work in More ❯
Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture … recognition for your contributions. Key Responsibilities: - Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email … issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture … recognition for your contributions. Key Responsibilities: - Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email … issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum Up to £40k + Extensive Benefits
customers on four continents. We protect organisations against the rising threat of cyber-attacks, enabling them to thrive in an increasingly unpredictable and inhospitable digital landscape. As a Microsoft-only security house, a Microsoft Solutions Partner for Security, a member of the Microsoft Intelligent Security Association (MISA), and winner of the Microsoft Security MSSP of the … Year 2025 award, we offer a unified security ecosystem comprised of innovative services, all delivered through our customer platform, Clarity. In September 2024, Quorum Cyber acquired Canada-based, Microsoft Solutions Partner for Security, Difenda. This was closely followed in December 2024 by the acquisition of US-based, Kivu Consulting, a global cyber security firm with world-leading incident response … feedback on recurring issues to help prevent future incidents Requirements Technical Skills Strong knowledge of Windows and Mac operating systems, including troubleshooting and administration Proficiency with MicrosoftOffice365, Active Directory, and cloud-based services Understanding of network fundamentals including TCP/IP, DNS, DHCP, and VPN technologies Experience with ticketing systems (Jira Service Management, or similar More ❯
solutions. Keep users updated on the progress of their calls and escalate if needed. Skills & Experience Required Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft365 (Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem More ❯
advantageous if this was within an ICT support or helpdesk environment. Main Objectives Provide day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required. Support the administration and basic configuration of the Trusts digital … logged, tracked, and resolved promptly, maintaining good communication with users throughout. Including assisting with staff onboarding process The successful candidate will ideally have: Experience of Office365, Microsoft Teams and SharePoint. Experience of maintaining desktops, laptops, networking and servers. Knowledge of network security including cyber essentials. Ability to manage own schedule, be proactive and balance competing and More ❯
advantageous if this was within an ICT support or helpdesk environment. Main Objectives Provide day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required. Support the administration and basic configuration of the Trust’s … logged, tracked, and resolved promptly, maintaining good communication with users throughout. Including assisting with staff onboarding process The successful candidate will ideally have: Experience of Office365, Microsoft Teams and SharePoint. Experience of maintaining desktops, laptops, networking and servers. Knowledge of network security including cyber essentials. Ability to manage own schedule, be proactive and balance competing and More ❯
Skills : Good communication, interpersonal and organisational skills A broad entry level skillset in the industry Good administration skills with sound working knowledge of business systems and mainstream applications e.g., MicrosoftOffice 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. Company Values At North we embrace the following values: Know More ❯
holiday allowance Private Health Insurance The Role: Provide 2nd Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland More ❯
locations Edinburgh time type Full time posted on Posted 15 Days Ago time left to apply End Date: September 9, 2025 (19 days left to apply) Digital Workplace Engineer (M365) locations Edinburgh time type Full time posted on Posted 15 Days Ago time left to apply End Date: August 30, 2025 (9 days left to apply) Digital Workplace Engineer (AVD More ❯
on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in Windows environments. Experience with Office365 and Mobile Device Management (MDM) via Intune is highly desirable. Key Skills & Experience: Windows operating systems Office365 Azure Entra ID/Active Directory MDM – Intune More ❯
on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in Windows environments. Experience with Office365 and Mobile Device Management (MDM) via Intune is highly desirable. Key Skills & Experience: Windows operating systems Office365 Azure Entra ID/Active Directory MDM Intune More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in Windows environments. Experience with Office365 and Mobile Device Management (MDM) via Intune is highly desirable. Key Skills & Experience: Windows operating systems Office365 Azure Entra ID/Active Directory MDM – Intune More ❯
will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architectural design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architectural design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between … to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft/AWS architecture (recent experience); Agile methodology/delivery; Experience with interacting with business and technology leaders; Experience designing physical data models (relational SQL desirable); Experience rolling out mid More ❯
sharp delivery instincts. You set the gold standard for safe, scalable AI. Generative AI & Modern Data Platforms Enterprise-grade RAG (Retrieval-Augmented Generation)-ideally on Azure. Agentic AI and M365 Copilot extensibility. Gen AI model strategy, adaptation, and LLMOps. AI safety, governance, and compliance-especially on Azure. Machine Learning at Scale Applied ML: time-series forecasting, tabular ensembles, NLP, recommendation … regulation (e.g. EU AI Act) Proven success leading cross-functional teams Skilled in senior stakeholder and board-level engagement Strong background in cloud-based data and analytics tech-especially Microsoft Azure and Databricks If you think you would be a great fit for our team at Royal London but don't meet all the requirements of the role, please More ❯
on your own initiative. You are consistent, focused, and flexible in both your outlook and approach. You are at home in a digital office environment, fully able to exploit Microsoft 365. You have a good understanding of the AFVC. As all roles within SVR are regulated within the scope of the Disclosure (Scotland) Act 2020, you will be required … the regulated social housing sector. Project management experience supported by a formal qualification. Ability to work independently, self-starter with initiative, and flexible in approach. Strong digital skills with Microsoft 365. Understanding of the AFVC. Eligibility to join the Protecting Vulnerable Groups Scheme (PVG) under the Disclosure (Scotland) Act 2020. Benefits Salary as stated Company car Enhanced company pension More ❯