1 of 1 Permanent Microsoft 365 Engineer Jobs in Edinburgh

collaborative office-based team. The successful candidate will be technically capable, customer-focused, and comfortable supporting a broad range of technologies across Microsoft environments, networking infrastructure, and end-user devices. Key Responsibilities Provide 2nd line technical support to users across a variety of technologies and platforms Troubleshoot and resolve … issues relating to Microsoft 365, Windows and macOS environments. Diagnose and support networking issues, including routers, switches, connectivity, and general infrastrucure. Take ownership of support tickets from initial diagnosis through to resolution. Produce and maintain clear, accurate technical documentation and support records. Escalate complex issues where appropriate while ...