6 of 6 Permanent Service Design Jobs in Edinburgh

a difference! We're on the hunt for a dynamic, customer -focused Product Manager whose focus is Product Research and Experience to create transformative products for Enterprises and Managed Service Providers (MSPs). Your mission? To transform IT possibilities into real-world capabilities. You'll be a relentless advocate for our customers, using data to drive business decisions. This … opportunities and shape the future of N-able products and user experiences. Collaborate closely with executives, Designers, Product Managers, and Engineering teams to lead research that informs innovative product design and development. Dive deeply into the user base, uncovering challenging problems and identifying solutions. You are independent, self-motivated, and thorough, advocating for users and delivering actionable insights. As … e.g., one-to-one interviews, surveys, prototype testing, usability) to gather insights into user needs, behaviours , and pain points . Experience with customer and user interview techniques is needed. Service design (and research informing service design) is an asset. Scanning and foresight research: Consolidate multiple external sources - qualitative and quantitative - to inform product direction and roadmaps. More ❯

a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About The Role We are seeking an experienced Product Design Director to lead our Audience (Awareness, Acquire, Retain) design team and drive the creation of innovative and user-centred products. This role will be pivotal in shaping the … design strategy for one of our flagship features, driving world-class design outcomes for our App experiences and ensuring that our products meet user needs, brand goals and business objectives. Key Responsibilities Vision and Strategy: Define and communicate the design vision and strategy for your area, aligning with overall business goals and high-level design strategies … across the business. Innovation Culture: Promote a culture of innovation within the design team while balancing optimisation needs across business teams. Team Leadership: Lead, mentor, and grow a team of 10 product designers, including 3-4 managers reporting to you, fostering a collaborative environment. Cross-Functional Collaboration: Work closely with product managers, engineers, and marketing teams to ensure cohesive More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

a land-based environment or an interest in environmental matters. - Experience of eliciting requirements from system or business users. - Working knowledge of public sector digital assurance regimes. - Understanding of service design, customer-centric design and value stream modelling concepts. - Experience of contributing to, refining and maintaining the different perspectives of a Blueprint or Target Operating Model (TOM More ❯

e.g., PRINCE2, MSP, APM PMQ/PPQ) Desirable Skills: Experience in land-based or environmental sectors Familiarity with public sector digital assurance frameworks Experience with business requirements gathering and service design thinking Understanding of target operating models and public sector procurement/contracts. This is a fantastic opportunity to make a significant impact on high-profile digital initiatives More ❯