11 of 11 Permanent Service Design Jobs in Edinburgh

Role Title: Learning Technologist (Moodle Service) Grade and Salary: Grade 7, £38,448 - £48,337 per annum FTE and working pattern: Full-time (35hrs per week) Open-ended Reward and Benefits : 33 days annual leave, plus 9 buildings closed days for all full time staff. Use our total rewards … supporting Heriot-Watt University’s Strategy 2035 ambitions. These integrated specialist services support the University’s digital education ambitions and include learning technology and design, virtual learning environment development, IT training, learner advice, audio-visual support, media production and academic library services. Purpose of Role This is an exciting ...

help shape and improve public services through clear,accessibleand evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help ensure … people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal,regulatoryand operational information into content that users can understand and act on. ...

help shape and improve public services through clear, accessible and evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help … people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal, regulatory and operational information into content that users can understand ...

Daysix is looking for a thoughtful service designer or collaborator lead to join our healthcare-focused platform team. This role serves as our Collaborator Owner - the primary connection, champion, and standard-bearer for NHS partners and clinical services adopting our Supported Self-Management platform. We are known for digging … constant, constructive dialogue. Usability testing and HCD: Run usability testing sessions and synthesise outputs into features that continuously improve the platform. Apply Human-centred design (HCD) and empathy-driven practices to deeply understand users and stakeholders associated with collaborators. What you are not responsible for Commercials and contracts: Financial ...

commercials, the product roadmap, or first-line technical support — those are handled by other parts of the team — allowing you to focus entirely on service design and collaborator relationships. What you would do Map a collaborator's current clinical pathway in depth and define what the future state … clinical teams, operational leads, and platform builders in constructive dialogue. Run usability testing sessions and turn the outputs into platform improvements, applying human-centred design and empathy-driven practices. Structure complex clinical discussions into journey maps, service blueprints, and logic flows in Miro. What they are looking ...

pushing back on scope, reconciling competing priorities or helping senior stakeholders make informed decisions. Projects Include Legacy system replacement and digital transformation Discovery-led service design and digital strategy Public-facing digital services What You'll Do Gather, synthesise and analyse evidence from multiple sources to identify priorities … risks and opportunities. Plan and facilitate stakeholder interviews, workshops and co-design sessions. Produce high-quality outputs such as user journeys, process flows, discovery reports, product backlogs, roadmaps and target operating designs. Own product or service outcomes, making informed decisions on scope, priorities and trade-offs. Work collaboratively ...

Interaction Designer Edinburgh (Hybrid - 2 Days Per Week Onsite) Salary: £50,000 - £60,000 + Benefits Design digital journeys that are simple, accessible, and built for everyone. We're looking for an Interaction Designer & Accessibility Specialist to join an innovative digital product team in Leith, Edinburgh . This … accessible from the outset. You'll play a key role in designing user journeys, creating accessible interactions, and championing best practice across product, design, and engineering teams. The Opportunity Great digital services aren't just functional, they're effortless to use. As an Interaction Designer, you'll design ...

including performance, utilisation and resource management* Programming and scripting, such as Python, Bash or Go* Monitoring, observability and SRE practices* Secure, resilient and scalable service design* Authentication, access control, rate limiting and service integration* Technical documentation and operational guidance **Security Clearance** You must be eligible for full ...

Daysix is seeking a thoughtful service designer to lead collaboration with NHS partners and clinical services on our Supported Self-Management platform. You’ll bridge clinical realities with digital design, using tools like Miro to map workflows and co-create solutions that reduce frontline pressures and improve patient … care. You will lead pathway capture, advocate for collaborators, and align goals across the product and rollout, driving human-centred design and measurable health outcomes. #J-18808-Ljbffr ...

frontline services. The role connects NHS partners with clinical services adopting the platform, acting as the champion for collaborators' needs. It focuses on service design, collaboration, and human-centred approaches, while other teams handle roadmap and first-line support. #J-18808-Ljbffr ...

Details You will be empowered to challenge convention, collaborate across disciplines and shape solutions that improve lives. Whether your expertise lies in project delivery, service design, digital transformation, business analysis, product management or operational change, you will have the opportunity to contribute to work that makes a genuine … change. Demonstrable experience of delivering measurable business value. Job Offer Permanent Senior Project Manager role based in Edinburgh. 35 hours working week Excellent Civil Service Pension. Hybrid and Flexible working practice including accrued hours 25 days annual leave plus 12 public holidays. If you're interested in this role ...