2 of 2 Permanent Service Designer Jobs in Edinburgh

Pontoon is seeking a hands-on Service Designer to join a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems in Edinburgh. The role combines design delivery with practical change management across multi-stakeholder teams. You will map journeys, identify pain points … translate user needs into actionable service and system improvements, supporting CRM and platform changes while enabling training and adoption. #J-18808-Ljbffr ...

Lloyds Bank plc in Edinburgh is seeking a Service Designer on a 12‐month fixed-term contract. The role is full-time with hybrid working, requiring regular presence at office sites as per the Flexibility Works policy. You will work in agile teams to uncover priorities, visualise outcomes ...