3 of 3 Permanent Service Desk Analyst Jobs in Edinburgh

Service Desk Analyst (Fixed-term Contract) This role is a 12 month fixed-term contract. Purpose of the Role: The Service Desk Analyst role is integral to the support team, ensuring all incidents and service requests are effectively assessed, triaged and escalated … onward resolution and where possible, apply first-time fixes. Supporting the whole customer base and working across Application and Technical Support, the Service Desk team provides engagement of the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within ...

Grant McGregor is looking for a Level 2 Service Desk Analyst to join their Service Desk Team providing high quality work and excellent Customer Experience. Do you have a high level of IT understanding and always deliver exceptional results? Are you ready to move … high quality & fast paced Service Desk? As a Level 2 Service Desk Analyst, you’ll play a key role in supporting our clients and ensuring they get the most from their IT. You’ll be part of a collaborative team, handling support requests and resolving ...

leading IT services company in Edinburgh is seeking a Level 2 Service Desk Analyst to support clients and ensure excellent IT service. This role involves troubleshooting across Microsoft 365 and Azure environments, providing high-quality technical support, and collaborating with a dedicated team to resolve issues. Candidates ...