4 of 4 Permanent Service Manager Jobs in Edinburgh

These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between … the client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client … requirements. Service Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management More ❯

Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, that offers Cyber Security solutions and was voted Microsoft Partner of the year! They are currently seeking a permanent Service Delivery Manager to join their team. If you are interested in this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage resources Continual Service Improvement Handle financial management Required Skills/Experience: ITIL certification Experience in service management Background in working with MSPs Supplier management skills good technical understanding - LAN, WAN Cloud Etc 5+ years of Service management experience Benefits: Health insurance Annual Leave Pension Unlimited Holliday Salary More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Job Title: Mental Health Services Manager Company Name: Intercultural Youth Scotland Location: Edinburgh (Hybrid) Hours/Days Of Work: 32 hours across 4-day week Job Type: Full-Time Salary: £33,000 per annum Job Description: Within this role, you'll oversee service delivery, manage a small team of service providers, build relationships with schools and … stakeholders, and ensure the programme continues to deliver measurable impact.This is an exciting opportunity to take forward a recently restructured service and shape it to become a leading provider of intercultural mental health support for young people in Scotland. Experience And Qualifications: We're looking for someone with a strong track record in mental health services and a deep … understanding of the needs of young people of colour in Scotland. You should be able to demonstrate:A minimum of 5 years' experience in mental health service delivery, management, or programme managementStrong project and people management skillsStrategic thinking and a growth mindsetExcellent communication and stakeholder engagement skillsA strong understanding of youth mental health support systems in Scotland and the More ❯