5 of 5 Permanent ServiceNow Jobs in Edinburgh

or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your More ❯

Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯

engineering About the Candidate: Understanding of microservices architecture, Azure Logic Apps and DevSecOps Contribute to security architecture reviews and risk assessments Experience with ITSM tools such as Jira or ServiceNow for workflow, incident and change management Implement CI/CD practices for security content deployment and configuration management Knowledge of one or more scripting languages with experience in developing automation More ❯

activities, support (run the bank) initiatives, day to day work requests, look for automation activities where possible. Other activities needed by the team. Key Skills: CICS CPSM Jira Confluence ServiceNow Python COBAL CICS Liberty If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV without delay. More ❯

new team. About the role You will lead and oversee a team responsible for the processing, delivery, and maintenance of contractual asset data with both Defence (GEMS) and internal (ServiceNow) clients.Your key responsibilities will include: Developing and implementing a plan to ensure the maintenance and integrity of defence data in accordance with defence standards. Leading defence contract operations personnel in … reviewing, validating, and uploading asset data in accordance with defence standards. Fostering continual improvement of processes within internal systems (GEMS & ServiceNow) to improve user access and information. Managing and monitoring data security risks within Service Stream and Defence, analysing data integrity, and developing continuity plans in compliance with ISO 27001. Managing requests for asset data changes from internal and external More ❯