4 of 4 Permanent Support Analyst Jobs in Edinburgh

IT Support Analyst

Location
City of Edinburgh, Scotland, United Kingdom
purpose that matters. This role offers more than the typical entry-level position. You’ll operate as first-line (telephone) and second-line support (deskside support), and access control analyst - developing broad practical expertise across hardware, software, and core IT infrastructure. You won't just troubleshoot … capability build. Day-to-day you will Respond to user queries, assess issues, research solutions, and resolve problems - delivering high levels of customer support and reacting swiftly to minimise disruption. Help reduce repeat IT incidents by sharing useful insights and offering basic user training. Log and maintain accurate records ...

IT Support Analyst

Location
City of Edinburgh, Scotland, United Kingdom
Recruitment’s client, a Public Sector organisation with offices in both Edinburgh and Glasgow are currently looking to recruit an IT Support Analyst for an initial 6 month contract (with potential extensions) on a rate of c.£200-£250/day inside of IR35 (based on experience). … spend a minimum 2 days per week in either Edinburgh or Glasgow offices. Responsibilities: Contributing to the development and consistent documentation of new Oracle support processes and associated operating manuals. Taking pro-active steps to ensure the ITSM tooling (currently IFS Assyst) is set up effectively to best meet ...

IT Support Analyst — Hybrid Work & Career Growth

Location
City of Edinburgh, Scotland, United Kingdom
Royal Household is seeking an IT Support Analyst to join the technology team. You will provide first-line and second-line support, assist users, and help maintain core IT infrastructure. The role offers training, growth opportunities and a path into more advanced tech specialties. Flexible home-working … 37.5-hour week and weekend on-call duties. You'll begin by learning across hardware, software and services while delivering high-quality user support and #J-18808-Ljbffr ...

Oracle Cloud IT Support Analyst – ITSM & SLA Specialist

Location
City of Edinburgh, Scotland, United Kingdom
Recruitment’s client, a Public Sector organisation with offices in Edinburgh and Glasgow, is seeking an IT Support Analyst for an initial 6 month contract (inside IR35) at a daily rate of £200-£250, with a requirement to spend a minimum of 2 days per week in either … Edinburgh or Glasgow offices. You will contribute to developing and documenting Oracle support processes, ensure ITSM tooling (IFS Assyst) is configured effectively for Oracle Cloud, and produce regular IT service reporting #J-18808-Ljbffr ...