5 of 5 Permanent Support Engineer Jobs in Edinburgh

solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel … global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and frictionless ...

Company Description Microsys Solutions Ltd is a long-standing provider of business IT support based in Edinburgh, serving organizations across Central Scotland. Since 1997, the company has delivered practical, service-focused IT solutions to businesses and charities that value reliable support over sales-driven engagement. Microsys emphasizes responsive … highly experienced and supportive team, with outstanding levels of customer satisfaction reflecting the quality of service we provide. Role Description The Customer Support Engineer is a full-time, on-site role based in Edinburgh, providing frontline technical assistance to business and charity clients. Day-to-day responsibilities include ...

well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite). This is a great opportunity for someone who enjoys solving technical problems, working closely with users, and developing their skills across a broad range … with hybrid working available after six months, and the company actively supports professional development through funded certifications and training. Key Responsibilities ** Providing 2nd line support across a varied client base ** Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets ...

Network Support EngineerScotland - Scotland/HybridSchedule: 4 Day week Rotating shift (includes nights/weekends)Salary Up to 65,000As a Security Services Engineer, you’ll gain hands-on experience protecting live production environments from DDoS attacks and other network threats you will be working shoulder-to-shoulder … when the pressure is highest. The Role:Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support). Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity. Support customer maintenance, upgrades, and technical communications. Contribute ...

Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services and Technical Service Desk. Job Description Essential Job Functions: - Offer basic technical support in infrastructure services, responding to issues and providing assistance. - Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge. - Assist in monitoring … basic troubleshooting of infrastructure systems. - Work with the team to meet infrastructure needs and support daily operations. - Assist in the development of infrastructure documentation, such as incident logs and records. - Show eagerness to learn and grow in a technical role. - Develop foundational technical skills and knowledge. - Follow established best ...