Customer Service Agent/Helpdesk Agent - Office Based
Egham, Surrey, England, United Kingdom
proAV Ltd
qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource/Logistics/Travel/Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted: