1st/2nd Line IT Support Engineer
- Hiring Organisation
- Candour Solutions Limited
- Location
- Ellesmere Port, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support … years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...