IT Service Desk Analyst - 1st & 2nd Line IT Support
- Hiring Organisation
- Mackenzie Jones IT
- Location
- North Cambridgeshire, Ely, Cambridgeshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum c£30k - £35k + Excellent Benefits Pa
Hardware & Device Provisioning: Configuration, deployment, maintenance & support of Laptops, Desktops, Mobile Phones, Tablets & other IT equipment. Networking/Connectivity: Troubleshooting network connectivity, Wi-Fi, VPN & general user access issues. Business Applications Support: Providing technical assistance and troubleshooting for business-critical applications and systems. IT Infrastructure Support: Working alongside internal Infrastructure … Cloud Services, ITSM, ITIL, Incident Management, Service Requests, SLA, Ticketing Systems, Hardware Support, Software Troubleshooting, Laptop Provisioning, Mobile Device Support, Network Connectivity, Wi-Fi, VPN, Business Applications, North Cambridgeshire, Cambridgeshire. T6/MN/(phone number removed). ...