First-LineTechnicalSupport Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people … they are looking to bring on a FirstLineTechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-LineTechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills more »
First-LineTechnicalSupport Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people … they are looking to bring on a FirstLineTechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-LineTechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1stLineTechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1stLine IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1stLineTechnicalSupport Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
First-LineTechnicalSupport Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people … they are looking to bring on a FirstLineTechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »
Job Purpose: To provide 1stLineSupport to customers and distributors, delivering the highest quality responses within agreed time frames. To provide administrative support internally to the TechnicalSupport team. What your day will look like: Understand Hanwha Vision … to date at all times with the progress Maintain and develop the companies adopted Ticketing system ensuring all data relating to customers and support tickets is accurate and always up to date To provide a high level of support to customers and associated service facilities. Maintain … Technical Lab Provide support to colleagues and management on ‘ad hoc’ projects Performing miscellaneous job-related duties as assigned by the Head of Technical About you: A background in IT is required, and any experience/knowledge of the Security industry would be beneficial more »