9 of 9 Permanent 2nd/3rd Line Support Jobs in England

2nd / 3rd Line Support Technician I’m working with a leading Managed Cloud Services provider looking to expand their technical team. My client is seeking an experienced 2nd / 3rd Line Support Technician to deliver high-level support across … a variety of customer environments and technologies. Key Responsibilities Provide 2nd / 3rd line technical support via phone, email, and ticketing Lead and support project work and customer onboarding Maintain and secure cloud infrastructure (patching, updates, backups) Mentor junior staff and manage incident responses Help evolve documentation and internal … processes Requirements 3+ years in an MSP or similar IT environment Driving Liscence Strong grasp of Windows Server, Active Directory, VMware / Hyper-V, Citrix / RDS Networking: DNS, VPN, firewalls Microsoft 365: Exchange Online, Teams, Entra ID Excellent troubleshooting and communication skills Team-oriented with a flexible, proactive mindset Package 22 days holiday (rising to More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd / 3rd Line Support / Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their … IT team supporting internal and external clients. Duties and Responsibilities 2nd / 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of … Head of IT, IT Systems Manager and 1st / 2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver More ❯

Our client, a global organisation, urgently require an experienced 2nd / 3rd Line Support Engineer to join their team on a permanent basis. In order to be successful, you will have the following experience: Experienced in 2nd and 3rd line systems support Experienced … within databases, networks, systems security, backup and patch management Tech: MS Azure, MS Server, Office 365, UNIX / Linux environments, VMware MUST be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Providing 2nd and 3rd line support to head office … network equipment to ensure seamless network operations Liaise with internal departments to ensure systems issues are resolved Ensure that SLA's are met across the team Work with 3rd party technology suppliers when required This represents an excellent opportunity to secure a permanent position within a high profile and rapidly growing organisation People Source Consulting Ltd is acting More ❯

Support Engineer required by a well established leading IT solutions provider in the UK. Paying up to 40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full after sales … managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd / 3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions … VoIP and peripheral hardware. This will also include current MS Servers O / S, MS Office 365, Azure, Security hardware's & software's solutions. Skills Required Excellent networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd / More ❯

Support Engineer required by a well established leading IT solutions provider in the UK. Paying up to £40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full after sales … managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd / 3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions … VoIP and peripheral hardware. This will also include current MS Servers O / S, MS Office 365, Azure, Security hardware's & software's solutions. Skills Required Excellent networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd / More ❯

Support Engineer required by a well established leading IT solutions provider in the UK. Paying up to £40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full after sales … managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd / 3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions … VoIP and peripheral hardware. This will also include current MS Servers O / S, MS Office 365, Azure, Security hardware's & software's solutions. Skills Required ·Excellent networking skills with Azure, VMware, Apple, Cisco, Fortinet ·Microsoft Certified ·Excellent customer facing abilities ·In-depth knowledge of hardware and software support. If you are a strong 2nd / More ❯

2nd / 3rd Line Support Engineer My client in Shoreditch is currently looking for a solid 2 nd / 3 rd Line Engineer to come on board on a permanent basis. The role will be to offer 2 nd / 3 rd Line Support … including both Hardware and Software troubleshooting. The ideal candidate will have extensive experience in managing and troubleshooting Mac and Windows environments, DNS, DHCP, MS Office packages, Intune, and ITIL / Change Management processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. Role requirements: Provide … Level 2 / 3 support for desktop and laptop issues, including hardware and software troubleshooting Manage and troubleshoot Mac and Windows operating systems and applications. Troubleshoot basic DNS and DHCP Support and administer Microsoft Office 365 packages Utilise Microsoft Intune for end point device management and security Follow ITIL best practices for incidents, requests and More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer / Helpdesk 2 nd / 3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer / 2 nd / … strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer / 2 nd / 3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active … workload effectively Excellent customer service skills , both written and verbal Good documentation habits and attention to detail Willingness to complete Microsoft certifications (AZ-104, AZ-304, AZ-700, AZ800 / 801) A full driving licence is essential The Salary: £35-40,000 depending on experience The Hours: Monday Friday 9am 5.30pm The Location: Bristol Hybrid working (3 days in More ❯

offering a collaborative and fun place to work. This is an organisation that really excels in nurturing and developing technical talent! We are looking to speak with strong 2nd Liners who have a background mainly supporting the Microsoft suite as well as having a background in networking and security. This is a role for someone who can look … at a list of tickets and be that "Sniper" for those trickier ones. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Entra Basic Networking SharePoint If you are interested in hearing more about this role then please reach out on (url removed) or (phone number removed). More ❯