11 of 11 Permanent 2nd/3rd Line Support Jobs in England

Senior IT Support Engineer, 2nd Line / 3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be … excellence. Core Responsibilities: Windows Desktop & Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation : Design, deploy, and manage with VMware ESXi / vCentre and Hyper-V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365 / Azure : Own administration of … Microsoft 365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN / IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG / Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship More ❯

established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week / Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with … Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist More ❯

established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week / Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with … Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist More ❯

established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week / Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with … Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist More ❯

Role: Level 2 / 3 IT Engineer - MSP IT Sector Salary: £45,000 Location: Central London We are currently representing a leading Managed Service Provider (MSP) deliver IT solutions that power productivity and growth. From cloud services and cybersecurity to VoIP and workflow automation, we're trusted by businesses across industries to provide proactive, secure, and innovative support. We … re seeking a Level 2 / 3 IT Engineer with deep technical expertise, MSP experience, and a desire for solving complex challenges. This is an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join us? Innovative Environment - Work with tools like Autotask, Salesforce, and Power Automate to … delivery of IT projects. You'll also play a mentoring role and help shape internal processes and automation strategies. Key Responsibilities Support & Troubleshooting Deliver advanced Level 2 / 3 support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office 365, and virtualised environments. Configure and maintain SonicWall firewalls More ❯

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd … issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP / IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong relationships with clients and wider stakeholders. To be … have the following: Must have recentexperience of working for an MSP. Solid experience of working at 3 rd line support and willing to cover 1 / 2 nd line duties Confident in supporting Microsoft Office 365, Windows, Active Directory, SharePoint and network infrastructure (TCP / IP, DNS). Excellent communication skills and More ❯

2nd / 3rd Line Support Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent / Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required … experience is essential — candidates without prior experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd / 3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical … problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd / 3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support More ❯

IT Support Analyst (2nd / 3rd Line) x 3 - New! (REFGJ26) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line / 3rd Line IT Support Analysts to … join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum of 3 years’ experience in 2nd / 3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting / problem solving skills Office More ❯

to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables … Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure … aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure More ❯

to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables … Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager Owns Configuration Management process Responsible for scheduled … aspects of the role and associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure More ❯

Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance … with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical … Bachelor's or Master's degree in Computer Science, Information Technology, or related field Certifications such as CISSP, CISM, CCNA, or equivalent are a plus Experience in IT support or Systems Administration is desirable The position is 3 days in the office per week in Central London. Salary will be negotiable - but like to be in the range More ❯