Technology Senior ApplicationSupportAnalyst Location: Sutton, Surrey, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95781 About the Company At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing … ICIS at the link at: . About the Team You'll be part of a team that values reliability - not just in our systems, but in how we support one another and communicate. We're committed to providing a smooth, transparent, and supportive experience for our customers, especially when challenges arise. In this role, your attention to detail … and knowledge-sharing to support self-service and transparency. Monitor and report on service quality metrics, using insights to improve performance. Requirements Experience in production or applicationsupport, ideally in customer-facing environments. Strong communication skills, with the ability to explain technical issues to non-technical audiences. Experience with UNIX/Linux and Windows Server environments. More ❯
global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The ApplicationSupport team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining … their business stream's applications. Each business-aligned ApplicationSupport team works with a corresponding Business Technology and Development team. The ApplicationSupport team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications … The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The ApplicationSupportAnalyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition More ❯
We are looking an ApplicationSupportAnalyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role is to support and execute deployments in … Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments in complex , multi stream application environments Experience in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification … Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/linux OS knowledge. Proficient in deployment of applications in .net and java using Jenkins, Maven and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods Good experience of running DB More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Senior ApplicationsAnalyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior ApplicationsAnalyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service … ll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. … Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and career progression Apply Now! If you're a senior applications or infrastructure specialist seeking a challenging, strategic role with real impact, we want to hear from you! Oscar Associates (UK) Limited is acting as an Employment Agency in relation More ❯
global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The ApplicationSupport team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining … their business stream's applications. Each business-aligned ApplicationSupport team works with a corresponding Business Technology and Development team. The ApplicationSupport team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications … The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The ApplicationSupportAnalyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition More ❯
We are seeking an Infrastructure Engineer/SupportAnalyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride … in ensuring reliable internal IT operations. About the Role You will support the day-to-day operational needs of the … business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities ApplicationSupport Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). Diagnose and resolve technical issues related to Dynamics 365 CRM. Escalate complex cases, ensuring accurate and complete documentation is maintained. Conduct remote troubleshooting sessions More ❯
We are seeking an Infrastructure Engineer/SupportAnalyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided! This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring reliable internal IT operations. About the Role You will support the day-to-day operational needs of the … business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities ApplicationSupport * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct remote troubleshooting sessions More ❯
We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive ApplicationSupportAnalyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and … usability that support business operations. It is a hands-on … role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the ApplicationSupport team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve More ❯
ApplicationSupportAnalyst - Hybrid from City of London (2 days in the office/3 days remote) Paying up to £60,000 plus benefits including bonus (up to 20%), BUPA health insurance, 4 x salary life assurance, season ticket loan, excellent pension scheme, sponsorship for relevant qualifications, 25 days holiday plus ability to buy & sell plus … A highly successful and scaling financial services firm, is at a really exciting time in the journey. As part of this journey, they are looking to hire an ApplicationSupportAnalyst to join their established app support team. The ApplicationSupport Team is a core function within the business, supporting a large … 6pm. Saturday start of day work on a rota basis. On Call Evening and Weekend rota support for incident handling. Skills & Knowledge: Experienced in carrying out applicationsupport of business critical systems Proven knowledge and experience using Microsoft SQL Server and Transact-SQL (T-SQL) Good (intermediate level) working knowledge of the Microsoft Excel, XML messaging More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Bristow Holland Ltd
An exciting and growing company based in Colchester is looking to appoint an experienced ERP ApplicationSupportAnalyst to join its expanding IT team. This is a fantastic opportunity to join a forward-thinking business offering a flexible hybrid working model, with two days per week working from home. The successful candidate will support and develop ERP systems across the group, working on a range of impactful projects that improve business processes and drive operational efficiency. Key Responsibilities: Provide support and development for the business's ERP systems Collaborate with users to solve business problems and drive improvements Gather and document business requirements, translating them into specifications, test plans, and … etc. Ensure ERP security and user profiles are kept up to date Perform Oracle and SQL database administration, including background jobs, releases, and restores Deliver helpful, customer-focused support to end-users Stay up to date with ERP developments to ensure the business gains maximum ROI Encourage simplification, standardisation, and innovation across ERP platforms Required Skills & Experience: Solid More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum - Offering 2 days a week remote
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
About our Client: Nigel Wright have been appointed to support Neptune North with multiple hires into their Newcastle office. Neptune North are a Joint Venture between Oliver Wyman and Rokos Capital Management specialising in providing premium technology consulting services.Neptune North pride themselves on employing and developing the very best talent in the North East. As such, if you … processes. Implement changes and releases, enforcing change management processes, and driving post-change reviews, working with development and testing teams. Skills & Knowledge: Experience working within a global applicationsupport team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification More ❯
ApplicationSupport with FX Options Our Client is looking to recruit an experienced ApplicationSupport Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role … for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. Act as a primary point of contact for traders and … fixes. Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. Develop and maintain technical documentation, user guides, and support procedures. Requirements: Proven experience in a similar role, providing applicationsupport for financial systems. Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot More ❯
Permanent Competitive salary & package Supportive team environment Are you ready to take the next step in your applicationsupport career? Are you a natural problem-solver with a solid knowledge of ITIL principles? Right to Work You must hold the long-term right to work in the UK without sponsorship as we're unable to offer skilled worker … availability of our highly innovative and market leading software applications which allow financial institutions, intermediaries and consumers to make smarter financial decisions. Responsibilities A typical day in applicationsupport kicks off with a daily stand-up, then throughout the day you'll be using your skills and experience towork on tasks to address bugs or implement minor … one ofthe UK's most trusted sources of financial product and market intelligence, supporting financial institutions, intermediaries and consumers to make smarter financial decisions. Technology & Product Haddenham Hybrid ApplicationSupportAnalyst Permanent Competitive salary & package Supportive team environment Loading application form Already working at Defaqto? Let's recruit together and find your next colleague. More ❯
Innovative Systems, one of the world's most trusted providers of data quality and compliance solutions, is looking for an ApplicationSupportAnalyst (Software SupportAnalyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills to build relationships with clients and … product, FinScan, is used in over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an ApplicationSupportAnalyst, you will use problem-solving, communication, and SQL skills to provide support and issue resolution via email or phone. Your tasks include: Analyzing … problem-solving, and creative thinking skills. Excellent English communication skills, both verbal and written, at a native or business level. Willingness to participate in a minimal after-hours support rotation. Nice to have : Knowledge of programming languages such as C, C++, C#, Java, JavaScript, HTML, XML. Experience in fintech or financial services industry. Knowledge of SWIFT or other More ❯
of a new canning line and several other strategic projects. What will I be doing? We're continuing to invest in our business systems and digital capabilities to support our growth and operational excellence. We're looking for a proactive Application Developer & ERP SupportAnalyst to help us evolve our systems and support … documentation, test plans, and operational user guides for the developmental changes made. Collaborating closely with colleagues across departments to deliver robust, user-focused solutions. Participating in the IT support rota, with an onsite presence required. This is a collaborative role based in our open-plan office, where teamwork, communication, and knowledge sharing are key to our success. Joining … the out-of-core hours support rota. What are we looking for? What essential skills do I need? Understanding of ERP systems and their role in business operations. SQL and relational database knowledge. Excellent teamwork and communication skills. Desirable Skills: Experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central. Familiarity with source control tools (e.g. More ❯
Leicester, Leicestershire, England, United Kingdom
Oliver James
2nd/3rd Line ApplicationSupportAnalyst - Leicester Salary £45,000 Location : Leicester (3 days a week in office) About the Role We're looking for an experienced and technically confident 2nd/3rd Line ApplicationSupportAnalyst to support a suite of critical legacy business applications. In this role … modernise our technology estate. This is an excellent opportunity for someone who thrives in complex environments, has a strong grasp of SQL, and enjoys digging deep into long-standing applications that remain essential to business operations. With progressional pathway to lead/management of the team. Key Responsibilities Provide advanced 2nd and 3rd line support for a … queries to support investigations, reporting, and data integrity checks. Collaborate with internal teams and third-party vendors to manage application bugs, patches, and upgrades. Maintain application documentation, support runbooks, and knowledge base articles. Support data extracts, integrations, and application configuration where required. Assist with planning and executing the decommissioning or migration of legacy systems. More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Wise May Ltd
Wise May are currently recruiting for an engaging and proactive Business ApplicationSupportAnalyst to join a leading Global Speciality Insurance Broker. As a Business ApplicationSupportAnalyst you will be a fundamental member of the IT team, responsible for providing 1st and 2nd line business applicationsupport to internal … employees. This is a full time, permanent role, with hybrid working and the hours are 9am-5pm . Business ApplicationSupportAnalyst duties and responsibilities: Perform 1st and 2nd tier troubleshooting of bespoke business insurance systems. Diagnose, troubleshoot, and resolve incidents from internal users of business applications within defined processes and service standards. Provide vital … systems. Author knowledge articles for reference by employees and the support team. Provide after-hours "on-call" support to employees during assigned periods. Business ApplicationSupportAnalyst key skills and experience required: Strong experience providing 1st and 2nd line business systems support within an Insurance organisation. Proven ability to learn More ❯
ApplicationSupportAnalyst Based in London Hybrid working We are seeking an experienced ApplicationSupportAnalyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working … within Agile (SCRUM) development and delivery teams is advantageous. Role Responsibilities Provide applicationsupport for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing applicationsupport roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tate Professional
ApplicationSupportAnalyst Based in London Hybrid working We are seeking an experienced ApplicationSupportAnalyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working … within Agile (SCRUM) development and delivery teams is advantageous. Role Responsibilities Provide applicationsupport for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing applicationsupport roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a More ❯
Innovative Systems, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software SupportAnalyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as … clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will be doing ApplicationSupport Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to … Excellent verbal and written communication skills in English p roficiency of the Englishlanguage at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++,C#, .Net, Java, JavaScript, HTML, XML Knowledge of More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Oscar Associates (UK) Limited
ApplicationSupportAnalyst - Saas/SQL Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more … hands on, & build up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such … as Apache experience is helpful o Remote Access Tool Starting salary in the region £35-40K + benefits. Apply now for immediate consideration and interview this week! ApplicationSupportAnalyst - Saas/SQL Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯
ApplicationSupportAnalyst Reporting to the IT Service Delivery Manager, the ApplicationSupportAnalyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance … project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager … and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in applicationsupport and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at the heart of everything they More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Sea
rich experience enabling better decision-making and fewer costly and time-consuming mistakes. Our premier platform, Sea, is the world’s first digital shipping platform that provides cloud-based applications focused on the pre-fixture and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/… time Customer SupportAnalyst to join our London office to deliver a high-quality user support service for clients using our Sea platform applications and our Intelligent Contract Platform (ICP) for commodity clients. As this is an extremely customer/user-focused role, you are responsible for supporting our global users spanning a … processes are followed, and training requirements are met. You will work with our commercial, customer success, product and engineering teams and have plenty of exposure to numerous technologies and applications, the scope of which is continually increasing as we evolve. Whilst this is not a technical role, you will build up knowledge of our applications and their components. More ❯
IT Applications and Infrastructure SupportAnalyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles … Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can … of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/ More ❯
ApplicationSupportAnalyst - Saas/SQL/HTML Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to … get more hands on, & build up their software experience. Key Skills: o Background in ApplicationSupport, working on Saas applications o Databases support & SQL querying o Web servers & HTML/CSS o Remote Access Tool Starting salary in the region £35-45K + benefits. Apply now for immediate consideration and interview this week! Application … SupportAnalyst - Saas/SQL Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. More ❯