Responsibilities Ensure maximum uptime for multiple production systems Provide L1/L2 application production support to users for trading, data processing, and IT operations Provide weekend support on a rotational basis and occasional public holiday support Manage, own and frequently follow-up incidents and requests raised to the team. Monitor and follow up critical … incident management, change management and response management and writing RCA reports. Document knowledge articles and manage the team's knowledge base; share and promote overall knowledge level Provide support in non-office hours during emergency situations. Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user Requirements Very strong sense of … background Very strong team player and ability to proactively manage self and team's work with little supervision; high sense of responsibility and integrity. Support experience in applications on Linux environment and cloud computing Knowledge in basic linux commands Experience in any code/scripting languages Proficient in SQL Database queries and relational database concepts Familiar with More ❯
as part of the Charles River SaaS offerings, including application management for both hosted and non-hosted clients. Responsibilities: This is a highly technical position (L3/L4 Support). Provide deep expertise in CRIMS, domain, and infrastructure, coupled with advanced diagnostic and troubleshooting skills to analyze and resolve software issues. Collaborate closely with engineering, QA, and product … benefits, including medical, insurance, savings plans, flexible work options, and development programs. Inclusion, Diversity, and Social Responsibility : We value diverse backgrounds and perspectives, creating an inclusive environment. We support community engagement through volunteer days, matching gift programs, and employee networks. More ❯
skills, or make a real-world impact, your future starts here. What you will do: Raytheon UK has an opportunity for an experienced IT professional to supportapplications used by ourEngineering & Manufacturing functions across the business. The support team sits within the Digital Technology function and is responsible for the delivery and support …/configuration changes and new stand-ups, utilising industry standard best practice. This role will also play a major part in understanding new business requirements, testing and integration of applications and alignment of interdependencies between application and data sets . Reporting to the Engineering & Manufacturing Service Owner , you will be operationally focused and will support optimal use … Support the development and implementation of key service level agreements (SLA's) and operational level agreements (OLA's). Maintenance of a small number of internally developed applications using VB.net Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line More ❯
is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Purpose As a Senior ApplicationSupportEngineer, you will play a crucial role in powering our Retail applications by partnering with engineering and business teams to build deep technical and business … monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to elevate operational excellence and keep our applications healthy and resilient. Key Accontabilities Investigate and resolve incidents across multiple applications, ensuring minimal downtime and quick root cause analysis. Own and actively manage incidents with regular follow … value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive ApplicationSupport & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration changes with More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
gen2fund.com
Fusion 3, Solent Business Park 4500 Parkway Southampton, WHIT PO157AD, GBR As an Application Specialist, you will play a pivotal role in configuring, implementing, and maintaining Fenergo and similar applications, ensuring its smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. As an Application Specialist within the Information Technology department your primary responsibilities will include: Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently. Support the design, development and implementation of Data Management strategies for Fenergo. Provide ongoing system administration … updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation More ❯
We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride … in ensuring reliable internal IT operations. About the Role You will support the day-to-day operational needs of the … business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities ApplicationSupport Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). Diagnose and resolve technical issues related to Dynamics 365 CRM. Escalate complex cases, ensuring accurate and complete documentation is maintained. Conduct remote troubleshooting sessions More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
ITSS Recruitment Ltd
We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided! This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring reliable internal IT operations. About the Role You will support the day-to-day operational needs of the … business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities ApplicationSupport * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct remote troubleshooting sessions More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Wills Consultants Ltd
IT ApplicationSupport Technician Shift-Based | Site-Based | Days & Nights We are thrilled to be recruiting for an IT ApplicationSupport Technician on behalf of a global leader in engineering and automation, based in Milton Keynes. If you're looking for a hands-on technical role that offers both challenge and career progressionthis could be your … Our client offers a competitive benefits package including: 25 days holiday + 8 bank holidays Career development and progression opportunities Cycle to Work Scheme Company Pension Site-based support role no two days the same! And much more About the Role: You will play a key role in supporting highly automated warehouse systems, working in a fast-paced … Warehouse Management and Material Flow Systems Monitor server availability and perform system updates Design and run test scenarios to identify software faults Produce system documentation, user guides, and support reports Work closely with internal teams and end-users to ensure system stability and uptime What You'll Need: BSc/HND/HNC in Computer Science, IT Engineering More ❯
Senior Apps SupportEngineer - SQL, Azure, C#, APIs On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting … the UK and US criminal justice systems. We're looking for a Senior Advanced SupportEngineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You … of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft Azure or other cloud environments Familiarity with APIs (REST/SOAP) and SOA applications Strong diagnostic and problem-solving skills; methodical approach Excellent communication skills - written, verbal, and collaborative Eligible for security clearance If you're a problem-solver who thrives on digging More ❯
Senior Cloud Apps SupportEngineer - SQL, Azure, C#, APIs On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already … disrupting the UK and US criminal justice systems. We're looking for a Senior Advanced SupportEngineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What … of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft Azure or other cloud environments Familiarity with APIs (REST/SOAP) and SOA applications Strong diagnostic and problem-solving skills; methodical approach Excellent communication skills - written, verbal, and collaborative Eligible for security clearance If you're a problem-solver who thrives on digging More ❯
Southampton, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
Senior Apps SupportEngineer - SQL, Azure, C#, APIs On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting … the UK and US criminal justice systems. We're looking for a Senior Advanced SupportEngineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You … of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft Azure or other cloud environments Familiarity with APIs (REST/SOAP) and SOA applications Strong diagnostic and problem-solving skills; methodical approach Excellent communication skills - written, verbal, and collaborative Eligible for security clearance If you're a problem-solver who thrives on digging More ❯
ApplicationSupportEngineer Location: Berkshire (Hybrid - 3 days in-office, 2 days remote) Keywords: Dynamics AX, D365, ERP Systems, SQL, Middleware, Cloud Are you an experienced ApplicationSupportEngineer with a strong background in ERP systems, particularly Microsoft Dynamics AX/D365? We're seeking a proactive and skilled professional to join … our clients team, providing critical applicationsupport across a broad range of business systems. About the Role In this hybrid role, you'll be responsible for providing 2nd line support for a variety of business applications, including ERP, WMS, CRM, BI, and integration tools. You'll work closely with stakeholders across the business to ensure … and satellite systems. You'll also take ownership of system administration tasks and play an active role in release management, compliance, and continuous improvement initiatives. Key Responsibilities Deliver applicationsupport to business users across various platforms and locations. Provide 2nd line support for line-of-business applications including ERP, WMS, CRM, BI, and middleware tools. More ❯
Company description: ApplicationSupportEngineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the … product support team with an experienced ApplicationSupportEngineer providing 2nd applicationsupport to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems, including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/ More ❯
Graduate Dev Ops and ApplicationSupportEngineer Sinara Consultants is actively seeking technically-minded and curious graduates who are interested in a career in DevOps and ApplicationSupport and Engineering fields to join our Technical Operations team. The role is an interesting mix of DevOps engineering work on projects within Tech Ops team and … investigations to provide solutions or temporary workarounds Collaborating with developers upon identification of potential software defects Communicating with customers until incident resolution Transitioning issues to the standard-hours applicationsupport team Proactively collaborating on incidents involving all team members Proactively updating support materials Contributing to customer service performance reports Documenting routine change requests Participating in application … Workplace Fully remote Location London Contract, dates and working times Permanent Full-time How to apply Cick Apply and send your CV, along with "Graduate Dev Ops and ApplicationSupportEngineer" in the subject line and our recruitment team will be in touch. Click Apply to start your application now. This job will be available on More ❯
Cloud Infrastructure & ApplicationSupportEngineer Cheadle (4 days office/1 day home) 34,000 - 40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & ApplicationSupportEngineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This … a hybrid role based in Cheadle, with the flexibility to work from home one day per week. You will be responsible for supporting both cloud-hosted and on-premise applications, ensuring platform reliability, security, and performance in line … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote applicationsupport for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only , desktop environments, and Linux More ❯
Cheadle, Greater Manchester, Gatley, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Cloud Infrastructure & ApplicationSupportEngineer Cheadle (4 days office/1 day home) £34,000 - £40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & ApplicationSupportEngineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This … a hybrid role based in Cheadle, with the flexibility to work from home one day per week. You will be responsible for supporting both cloud-hosted and on-premise applications, ensuring platform reliability, security, and performance in line … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote applicationsupport for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only)), desktop environments, and Linux More ❯
and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Specialist Application Development SupportEngineer Location: London Grade: GG09-GG10 Referral Bonus: £5000 Working in this role requires a good level of lateral thinking to identify, diagnose and resolve problems and … development and deployment, networking, database management and virtual containerisation Core Responsibilities: Application design Application development Incident Management Virtual infrastructure management System health monitoring tools Database administration Supporting bespoke critical applications Skills - Must have’s RedHat based Linux (CLI) Docker (with Docker Swarm) SQL and Relational Databases Windows Server 2022 Software development principles Skills - Nice to have’s Bash PowerShell … React) Golang Elastic Python The Team The team is part of the HALE (Home Affairs Law Enforcement) group of BAE DI. We work on site supporting critical national operational applications, systems and networks as well as developing new solutions to help tackle a broad variety of serious organised crime. We have been with this client for many years and More ❯
Application & Systems SupportEngineer We are seeking a highly organised and detail-oriented Application & Systems SupportEngineer with strong Microsoft 365 expertise. This role involves onboarding new clients, migrating existing users to products such as CMap Mail, and providing advanced support for Microsoft 365 products—particularly Entra ID, SharePoint, and … PowerShell scripting. The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act … on Microsoft 365 tenancy best practices. Assist with data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate More ❯
Application & Systems SupportEngineer The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra … on Microsoft 365 tenancy best practices. Assist with data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate … your birthday off Professional development opportunities Private medical insurance Dental insurance Life assurance 3 days office based - Manchester City Centre Office Interested? Please Click Apply Now! Application & Systems SupportEngineerMore ❯
from high-street banks to other fintechs, can offer affordable credit to their customers. We're looking for an experienced individual to join us in the role of Support Engineer. This position requires the ability to balance multiple competing priorities - on any particular day you could be diagnosing a complex system issue, working with an external client to … technology stack: AWS (including ECS and RDS), OpenTelemetry, NewRelic, Python, Postgres, Liquibase, Angular, Docker Who you are: Four or more years professional experience in a customer-facing technical support or engineering role Excellent verbal and written communication skills, with an ability to communicate technical concepts to non-technical users Strong analytical and problem-solving skills Experience working with … through to resolution Assisting with the technical onboarding of new B2B clients, helping them get up and running with our API Working to improve our ability to effectively support our platform, including improving our monitoring and alerting capabilities Innovating our support processes to drive better outcomes for our clients What we offer Everyone owns a piece More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce Group
Job Title: Applications & Technical SupportEngineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade … impactful results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical SupportEngineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and … reliable first and second line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
DV ApplicationSupportEngineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site … outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. Apply for this job indicates a required field First Name Last Name Email Phone Resume/ More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯