a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose As the ApplicationSupportManager , you will be responsible for ensuring the stable and high-performing operation of applications across our Retail Technology business. This role plays a critical … Engineering, and Business teams to ensure seamless service delivery. Additionally, you will contribute to the ongoing modernization of our technology stack, ensuring we continuously improve and innovate our applicationsupport strategies Key Responsibilities: Own ApplicationSupport Lifecycle: Ensure end-to-end support for critical business applications, meeting SLAs and availability targets. Incident & Problem … Fixes & Security: Oversee bug resolution and implementation of security enhancements. Reporting: Deliver regular performance and service reports to the Retail Engineering Director. Skills & Experience: Proven experience as an ApplicationSupportManager or Lead within Financial Services or similarly regulated industries. Technical Expertise: Strong knowledge of Microsoft technologies: C#, VB.NET, SQL, IIS, .NET Core . Cloud and More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
ApplicationSupportManager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated ApplicationSupportManager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing … mindset to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the ApplicationSupport team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting … Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in ApplicationSupport, with at least 2 years in a managerial or lead role. Strong hands-on experience with SQL for querying, troubleshooting, and data validation. Solid understanding of application testing More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
Practice Group/Department: EMEA IT Applications Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for ApplicationSupportManager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. … We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The ApplicationSupport team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the ApplicationSupportManagerMore ❯
ApplicationSupportManager - ERP Dynamics 365/Nav/BC We are currently working in partnership with a new client who are looking for an experienced Business ApplicationManager with specific ERP knowledge around MS Dynamics 365/NAV/BC. Job Objective To ensure the effective management and continuous improvement of existing commercial … business applications and tools, contribute to the modernisation of core business systems, and provide reliable support and coverage for the Head of IT as part of a collaborative and forward-thinking team. Key Responsibilities: Maintain and support the day-to-day operation of commercial business application systems, ensuring efficient data processing and system performance. Collaborate … reporting tools, ideally including Microsoft Power BI, with the ability to create and manage dashboards and reports to support business decision-making. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited More ❯