19 of 19 Permanent BMC Jobs in England

best practices. Experience and Skills Required Extensive experience with ITSM/ITIL/Service Desk tooling, ideally including one or more of:ServiceNow, BMC Remedy/Helix, CA Service Desk Manager, Cherwell, Freshworks, ManageEngine. Strong understanding of ITSM/ITOM/ITIL/eTOM processes, ideally supported by relevant ...

strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.) , integration tools , and service automation technologies . Share market insights and customer feedback with internal teams to shape ...

performance. Comfortable working across remote, cross-functional teams. If you also have the following, we’re especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. ITIL awareness or certification. If you put customers at the core, build trust through action, and want ...

What do I need? Experience designing, installing and supporting IT service desk workflows and systems ideally with technologies like - Service Now, Freshworks, ManageEngine, BMC Helix, Cherwell or similar Core knowledge on infrastructure tools like - Windows Server, Active Directory, Group Policy, SQL, SQL Server or PKI and Certificate Management Scripting ...

talking to you: Experience working with remote, cross-functional teams. Safety, quality, or compliance knowledge of mobile or fixed network technologies. Experience with BMC Remedy. If you’re motivated by purpose, thrive in complex environments, and want to drive real, lasting change across operations, this role offers both impact ...

Type: 12 Month Fixed Term Job Summary: Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations click apply for full job details ...

ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying ...

monitoring solutions using OCI Logging, OCI Monitoring, Events and Alarms. Integrate OCI monitoring with third party SIEM, ITSM and APM tools (e.g. Splunk, BMC etc.) Demonstrable experience with Oracle Cloud Infrastructure (OCI), including proficiency in the design and build of services such as Compute, Networking, Storage and Security Solid ...

Type: 12 Month Fixed Term Job Summary: Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations. This role combines strong technical expertise with excellent E2E program management skills to ensure successful delivery of large-scale IT transformation … internal stakeholders, Owning and executing Program governance forums. Ownership of budget. Key Responsibilities: Program Leadership & Delivery: Drive end-to-end delivery of strategic programs BMC Helix and Remedy ITSM systems within Telecom domain. Define program scope, technical architecture alignment, timelines, and success metrics. Technical Oversight: Collaborate with solution architects ...

Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations. This role combines strong technical expertise with excellent E2E program management skills to ensure successful delivery of large-scale IT transformation initiatives for global telecom clients. Requirement … internal stakeholders, Owning and executing Program governance forums. Ownership of budget. Key Responsibilities: Program Leadership & Delivery: Drive end-to-end delivery of strategic programs BMC Helix and Remedy ITSM systems within Telecom domain. Define program scope, technical architecture alignment, timelines, and success metrics. Technical Oversight: Collaborate with solution architects ...

within the telecom domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical … telecom service providers • Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom ...

services as long-term partnerships that drive efficiency, visibility, and automation across IT operations. Market Insight & Collaboration Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation. Share customer insight with Marketing, Product, and Delivery teams to influence … commercially minded, and comfortable operating with ownership and autonomy. Highly Desirable (not all required) Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice). Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling. Background selling into MSPs, service providers, systems integrators, or enterprise ...

within the telecom domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical … telecom service providers Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom ...

hardware, operating systems (Windows, macOS, Linux), and network infrastructure. Provide technical support to end-users via help desk platforms such as ServiceNow, Jira, or BMC Remedy. Troubleshoot software issues including Microsoft Windows Server, Active Directory, DNS, VPNs, firewalls, TCP/IP protocols, and LAN/WAN connectivity. Assist with … Directory, SCCM, and related enterprise tools. Familiarity with hardware components and troubleshooting physical device issues. Experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for incident management. Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Ability to perform detailed analysis ...

hardware, operating systems (Windows, macOS, Linux), and network infrastructure. Provide technical support to end-users via help desk platforms such as ServiceNow, Jira, or BMC Remedy. Troubleshoot software issues including Microsoft Windows Server, Active Directory, DNS, VPNs, firewalls, TCP/IP protocols, and LAN/WAN connectivity. Assist with … Directory, SCCM, and related enterprise tools. Familiarity with hardware components and troubleshooting physical device issues. Experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for incident management. Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Ability to perform detailed analysis ...

within the telecom domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical ...

within the telecom domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as xkybehq a BMC Helix ...

telecom domain across different SDLC phases including design, development, and solution delivery/li li 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery/li li Strong prior experience … BMC Helix Technical Lead/Solution Ar.../li/ ...

service integration across a multi‐supplier environment. In this role, you will define and deliver the architectural roadmap for ITSM tooling—particularly around the BMC Helix ecosystem—while working closely with delivery teams and major third‐party suppliers. You’ll act as the primary architect within the team, shaping … Work closely with major suppliers (e.g., telco and managed service providers) to ensure effective integration and governance Key focus areas: ITSM tooling architecture (preferably BMC Helix ) CMDB, service mapping & data architecture New tool integrations and observability assessments Working closely with major third‐party suppliers Presenting technical designs and influencing ...