Are you an experienced BusinessOperationsManager with a passion for driving operational efficiency and commercial excellence? Do you thrive in a collaborative, fast-paced environment and enjoy working cross-functionally to enhance business performance? If so, we have a fantastic opportunity for a commercially savvy BusinessOperationsManager to join a globally … recognised and innovative organisation based in stunning Birmingham City Centre offices. In this exciting and diverse BusinessOperationsManager opportunity, you will play a pivotal role in driving continuous improvement across sales operations, customer service efficiency, and commercial systems across the European region. You will work closely with regional sales teams and business stakeholders to … streamline workflows, enhance automation, and support revenue growth through strategic operational leadership. With a strong focus on Salesforce and Talkdesk optimisation, youll be responsible for gathering business requirements, identifying improvements, and ensuring systems are aligned with the organisations commercial goals. Your strong analytical and project management skills will help shape key business decisions through data-driven insights, performance More ❯
for our client, a well-established financial services group specialising in professional and ethical recovery of outstanding debt. For both private and commercial clients. Are you a tech-savvy operations leader with a passion for driving innovation through software and systems? We are seeking a dynamic Business Systems OperationsManager to spearhead the transformation of our … operational systems and lead our business through critical technology upgrades and integrations. As OperationsManager, you'll report directly to the Managing Director and lead daily businessoperations with a strong focus on software implementation, data migration, and systems integration. This is a pivotal role requiring both strategic oversight and hands-on execution, especially in … manage accurate client reporting , providing key insights and data analysis for strategic decisions. Build and nurture relationships with external partners, including field agents, recovery agents, and legal support. Drive business innovation by creating and improving operational processes and documentation. Champion a culture of compliance, customer focus, and continuous improvement across the team. Requirements The successful candidate will be able More ❯
deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As a ManagerBusiness Architect, you will be a key member of our Insurance Operations & Domain Solutions team, working alongside a team of Insurance specialists from across Insurance markets and … working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us … These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a ManagerBusiness Architect within Deloitte's Insurance practice, you'll shape the future of insurance operations for our clients. You'll bridge business strategy and technology, designing More ❯
Advert Close date: 15th August2025 Purpose of Role: Purpose for role: The Business Process Manager role is in two closely connected parts. The first is to continue building the Business Process Management system in our Aris software. Using this software, you will build out and link up the process architecture, further establishthe digital catalogue of processes, further … In this role you will make use of the maps and otherartefacts in Aris but also of Lean and other process improvement methodologies to identify, scope, quantify and manage business process improvement projects that achieve measurablebusiness benefits. In both parts of the role, you will work closely with teams across the Crown Estate, most notably our Digital team, partnering … automation or systemintegration aspect as well as working with them on shared work pipelines, on capability mapping and on digital system mapping. The role will be part of the BusinessOperations team and will report to the Director of Operational Excellence. Main accountabilities: For BPM tool Own and manage the Aris tool end to end from a technical More ❯
KPIs. Executive Coordination & Event Leadership Manage the Head of Cloud Engineering's calendar, prioritizing SLT/EXCO engagements, QBRs, and industry events. Plan and execute high-impact forums (e.g., Operations Reviews, Business Reviews, external engagements, keynote speeches, market reviews, All Hands), including logistics, briefing materials, and stakeholder alignment. Stakeholder Engagement & Governance Act as a liaison between Cloud Engineering More ❯