1 to 25 of 28 Permanent CMDB Jobs in England

Position Summary The CMDB Analyst is responsible for the design, governance, accuracy, and continuous improvement of Claranet’s Configuration Management Database (CMDB) supporting customers. The role ensures configuration data is complete, accurate, auditable, and aligned with service management, operational resilience, and regulatory requirements. The CMDB Analyst works across technical, service … management, and governance teams to ensure the CMDB provides a trusted source of truth for service delivery, incident management, change management, and regulatory assurance. Role Mission Claranet’s strategy is to build long-term, trusted relationships with customers by delivering secure, resilient, and well governed managed services. The CMDB Analyst ...

Lead architecture workshops and mentor junior technical teams. Essential Skills: Extensive ServiceNow architecture experience. Strong ITSM knowledge plus at least two additional ServiceNow modules. CMDB and Discovery implementation experience. Strong JavaScript, Glide and Flow Designer knowledge. Excellent stakeholder management and communication skills. Desirable Skills: ServiceNow ...

Lead architecture workshops and mentor junior technical teams. Essential Skills: Extensive ServiceNow architecture experience. Strong ITSM knowledge plus at least two additional ServiceNow modules. CMDB and Discovery implementation experience. Strong JavaScript, Glide and Flow Designer knowledge. Excellent stakeholder management and communication skills. Desirable Skills: ServiceNow ...

issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding ...

maintained and updated appropriately. Attend daily service review meetings, providing ticket management updates and dashboard reporting to support customer management activities. Participate in CMDB and stores meetings with customers and partners to ensure compliance with agreed processes and standards. Prepare and present service performance data for weekly productivity reviews. Produce ...

tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service ...

/P2), stakeholder communications, root cause analysis, and service recovery. Govern ITIL processes including Incident, Problem, Change, Configuration, and Service Request Management. Maintain CMDB accuracy, service mapping, and dependency management to support operations and governance. Drive Post-Incident and Post-Change Reviews, ensuring lessons learned translate into measurable improvements. ...

/P2), stakeholder communications, root cause analysis, and service recovery. Govern ITIL processes including Incident, Problem, Change, Configuration, and Service Request Management. Maintain CMDB accuracy, service mapping, and dependency management to support operations and governance. Drive Post-Incident and Post-Change Reviews, ensuring lessons learned translate into measurable improvements. ...

time zones and international stakeholder groups. Fluency in written and spoken English. Desirable experience Experience working with enterprise portfolio management functions. Exposure to ITSM, CMDB, service transition, cutover, hyper care or operational readiness. Experience managing third-party technology vendors or outsourced delivery partners. The opportunityThis is an excellent opportunity ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

improve the software and IT hardware governance processes and procedures across the business to improve the data collection. Support the implementation of the new CMDB and replacement Asset management tooling. Populate and maintain a hardware and software Asset Management database. Through the use of the asset management tools, monitor ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

doing stock audits for University Hospitals Morecambe Bay sites (Barrow, Kendal And Lancaster). While maintaining the data within theTrust's Configuration Management Database (CMDB). The ICT Asset Management Officer is responsible for performing regular audits on Trust ICT assets by analysing and interpreting data fromvarious ICT systems … Accepting Deliveries of varies types of ICT Equipment Tagging and Recording of All Received ICT Equipment to be input in to trusts Configuration Management Database systems. Assign Equipment to requests, Liaise with engineers to assist in scheduling and prioritising own work whilst maintaining data integrity withina secure and controlled environment ...

vulnerability management processes Enhance asset discovery and scanning coverage across on-prem and cloud environments Integrate Qualys with enterprise tools such as ITSM and CMDB platforms Automate workflows using APIs and scripting Produce reporting and dashboards for technical and business stakeholders Support remediation programmes and provide best practice guidance Skills ...

chance to be considered, please do send through a CV- good luck "IT Asset Manager" and hardware and procurement and HAM and ITIL and CMDB and lifecycle and process and ServiceNow To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership ...

chance to be considered, please do send through a CV- good luck "IT Asset Manager" and hardware and procurement and HAM and ITIL and CMDB and lifecycle and process and ServiceNow "Asset Manager" and hardware and ITIL and (lifecycle or framework or frameworks) and process To find out more about ...

Intune or other MDM solutions Understanding of application packaging and deployment Foundational networking knowledge to support troubleshooting and infrastructure teams Confident using ticketing, CMDB and knowledge management tools Awareness of security and compliance best practice within IT support Calm, resilient and professional approach when managing pressure or competing priorities Strong ...

months initial. Large Estate - would suit someone who is just starting out on their career as a Hardware Asset Manager/Software License/CMDB specialist. Small but very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within ...

initiatives Monitor system performance and recommend improvements Manage upgrades, patches and system maintenance Liaise with third-party vendors and suppliers Keep systems, documentation and CMDB up to date Ensure compliance with ITIL processes and SLAs Your tech exposure Factory & production environments Mobile devices and end-user support Printing & AV equipment ...

model across Jira Service Management or agreed tooling, ensuring workflow design supports routing, evidence capture, reporting and scale. Establish a lightweight service catalogue/CMDB‐lite approach covering service owner, technical owner, criticality, dependencies, support model, supplier interfaces and operational evidence requirements. Lead operational engagement for launches and transitions, ensuring … Operational readiness checklist and evidence pack for each launch service, aligned to go/no‐go decisions and Day 1+ stabilisation. Service catalogue/CMDB‐lite baseline with clear ownership, criticality, dependencies, routing, on‐call/escalation contacts and support boundaries. Service reporting pack covering incidents, MTTR, repeat incidents, change ...

remediation and self‐healing workflows integrated with observability and ITSM platforms. Evaluate, implement, and optimize AIOps and observability platforms, ensuring integration with monitoring tools, CMDB, incident workflows, knowledge systems, and automation frameworks. Present strategy, progress, and outcome metrics to senior leadership and influence decisions on tooling, process simplification, and operating … experience with observability and monitoring ecosystems spanning logs, metrics, traces, topology, alerting, and service mapping. Experience integrating AIOps capabilities with incident management, ITSM, CMDB, and automation platforms to improve operational workflows. Proven ability to lead teams, influence stakeholders, manage vendor relationships, and translate technical capabilities into measurable business value. Strong ...

model across Jira Service Management or agreed tooling, ensuring workflow design supports routing, evidence capture, reporting and scale. Establish a lightweight service catalogue/CMDB‐lite approach covering service owner, technical owner, criticality, dependencies, support model, supplier interfaces and operational evidence requirements. Lead operational engagement for launches and transitions, ensuring … Operational readiness checklist and evidence pack for each launch service, aligned to go/no‐go decisions and Day 1+ stabilisation. Service catalogue/CMDB‐lite baseline with clear ownership, criticality, dependencies, routing, on‐call/escalation contacts and support boundaries. Service reporting pack covering incidents, MTTR, repeat incidents, change ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Degree in Engineering, Information Technology, Systems Engineering, or related discipline (or equivalent experience). Holds or is eligible ...

scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives … complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems ...

role holder to identify and resolve current performance issues and provide potential solutions for the future. Ensure accurate ANPR asset and Configuration Management Database (CMDB) to ensure compliance Highways England regulations Train and mentor teams across DVSA and DS&T colleagues in ANPR technologies, their current use and future developments ...