19 of 19 Permanent CMDB Jobs in England

maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute to proactive infrastructure management ...

foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands ...

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications ...

/OLA performance data Trend analysis Volumetrics and user behaviour observations Identify patterns or recurring issues and flag them into Problem Management. Support ongoing CMDB, dependency, and configuration data accuracy. Documentation & Knowledge Management Maintain and update operational documentation, including: Runbooks Known error articles Service FAQs Onboarding guides and team knowledge ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

ServiceNow modules (specifically ITSM and ITOM ). Hands-on Development: Writing clean, performant JavaScript , developing Service Portals, and creating sophisticated Workflows/Flow Designers. CMDB & Discovery: (High Priority) Owning the health of the CMDB. Configuring Discovery schedules , Service Mapping, and ensuring our infrastructure data (including Data Centre assets ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint Engineer with ...

Effective License Positions (ELP) for Tier 1 vendors (IBM, Oracle, Microsoft, SAP). Integration Leadership: Building and maintaining robust pipelines between Flexera and our CMDB (ServiceNow) , SCCM, and Cloud portals. SaaS & Cloud Growth: Helping the business transition into SaaS management and Cloud Cost Optimization (CCO) via Flexera One. What ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives ...

timely resolution of escalated 3rd line support issues for key business systems. Maintain documentation in line with ITIL requirements and the configuration management database (CMDB). About You We are looking for a candidate with strong technical expertise, analytical skills, and the ability to work under pressure while delivering practical ...

with organisational and MOD standards. Develop and enforce policies, procedures, and tools for configuration identification, control, status accounting, and audit. Configuration Items (CIs) and CMDB Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy … ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance and Compliance: Apply ITIL V4 principles to define and implement compliant processes for configuration and change management. Ensure adherence to UK MOD security and quality standards throughout ...

other repositories to ensure alignment and consistency. Network Configuration Management- Maintaining repository, for network, device and software configurations - Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets - Manage discrepancies between Data and installed configuration - Establish process with Provisioning Team for using … Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. - Analytics - Capable ...

other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using … Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable ...

client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide … needs What You'll Bring 8+ years of experience developing and maintaining ServiceNow solutions 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping. Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server ...

incident summaries, SLA/OLA performance, trends and key risks. Monitor and escalate service performance issues, supporting leadership to make informed decisions. Ensure accurate CMDB and service data is maintained for the supported services. Supplier & Out-of-Hours Coordination Coordinate with Mastek and partner teams to ensure adequate … Change, Request Fulfilment and Service Level Management. Proven operational oversight of live digital services, ensuring service stability, performance monitoring and accurate service data/CMDB maintenance. Effective incident triage and coordination skills, including managing escalations, engaging out-of-hours teams, and driving root-cause analysis. Supplier and stakeholder coordination, with ...

incident summaries, SLA/OLA performance, trends and key risks. Monitor and escalate service performance issues, supporting leadership to make informed decisions. Ensure accurate CMDB and service data is maintained for the supported services. Supplier & Out-of-Hours Coordination Coordinate with Mastek and partner teams to ensure adequate … Change, Request Fulfilment and Service Level Management. Proven operational oversight of live digital services, ensuring service stability, performance monitoring and accurate service data/CMDB maintenance. Effective incident triage and coordination skills, including managing escalations, engaging out-of-hours teams, and driving root-cause analysis. Supplier and stakeholder coordination, with ...

Our client based near Greenhithe are looking for 2 administrators to join the team due to the rapid growth of the business. We need someone with the relevant admin experience in data handling and experience ...