Permanent CRM Analyst Jobs in England

16 of 16 Permanent CRM Analyst Jobs in England

CRM Insight Analyst

Birmingham, Digbeth, West Midlands (County), United Kingdom
National Express Group PLC
Join us on the Journey... National Express are recruiting an experienced CRM Insight Analyst to join our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customer segmentation, refining audience selections, and analysing customer behaviours to support personalised … also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge … and measurement to determine the effectiveness of CRM, Marketing and Business Development activity with a view to continuous improvement Develop and maintain performance dashboards as required for key activity. Monitor trends and supply actionable insight to key stakeholders, through either Tableau/and or existing tools Support the new product development pipeline by providing insightful data analytics, models and More ❯
Employment Type: Permanent
Salary: £43000/annum Up to £43,000 per annum
Posted:

Senior Technical Business Analyst - CRM

London Area, United Kingdom
McCabe & Barton
Our client, a leading global investment manager, are growing their European operation. As a result, they are looking for a deeply experienced, highly analytical and tech savvy business analyst to join their sales and servicing technology team. You will be working alongside a dynamic group, who are focussed on building innovative sales and marketing tools, and will play … the investment management industry, particularly within sales distribution, client service and marketing. You should also have worked previously with Salesforce specifically. Key responsibilities include: Acting as the SME in CRM, BI Reporting and other Sales and Marketing tools and business processes. Working closely with internal stakeholders to gather user requirements, and identify areas for improvement and innovation, whilst understanding … of internal tools and platforms. Key requirements: Deep business analysis skills and experience. Previous experience working in the asset management industry, especially within distribution, marketing, and client service. Strong CRM background with specific practical experience working with Salesforce. Ability to structure SQL queries, understand stored procedures and an understanding of RDB models (SQL Server). Previous experience working with More ❯
Posted:

Senior Technical Business Analyst - CRM

City of London, London, United Kingdom
McCabe & Barton
Our client, a leading global investment manager, are growing their European operation. As a result, they are looking for a deeply experienced, highly analytical and tech savvy business analyst to join their sales and servicing technology team. You will be working alongside a dynamic group, who are focussed on building innovative sales and marketing tools, and will play … the investment management industry, particularly within sales distribution, client service and marketing. You should also have worked previously with Salesforce specifically. Key responsibilities include: Acting as the SME in CRM, BI Reporting and other Sales and Marketing tools and business processes. Working closely with internal stakeholders to gather user requirements, and identify areas for improvement and innovation, whilst understanding … of internal tools and platforms. Key requirements: Deep business analysis skills and experience. Previous experience working in the asset management industry, especially within distribution, marketing, and client service. Strong CRM background with specific practical experience working with Salesforce. Ability to structure SQL queries, understand stored procedures and an understanding of RDB models (SQL Server). Previous experience working with More ❯
Posted:

CRM and Customer Analyst

Theale, England, United Kingdom
Hybrid / WFH Options
Harnham
Customer & CRM Insights Analyst Location: Theale (3 days on-site) Are you passionate about transforming data into actionable insights that drive commercial impact? We're looking for a driven and forward-thinking Customer & CRM Insights Analyst to join a lean, collaborative, and high-impact data team at the heart of a leading British wine … retailer and distributor. About the Role: You’ll be instrumental in shaping customer analytics across three key brands, working alongside stakeholders in CRM, Data, Finance, and BI. This is a hands-on analytical role with real influence over how campaigns are planned, measured, and optimised. It’s perfect for someone ready to take the next step in their analytics … career and help evolve the way data is used in the business. What You’ll Do: Lead campaign analytics and performance dashboards Deliver ad hoc insights to shape CRM and marketing strategy Collaborate with CRM teams on segmentation, timing, and targeting Support the evolution of a robust customer database Work closely with finance and BI to ensure activity More ❯
Posted:

CRM Senior Analyst-

London, United Kingdom
MoneyGram
Job Description - CRM Senior Analyst () Job Description CRM Senior Analyst - ( ) Description About MoneyGram We're rebuilding one of the most trusted names in fintech-and doing it like a startup. MoneyGram has been a global leader in cross-border payments for decades, and now we're entering our most exciting chapter yet: a full … operators and builders ready to run at this opportunity, shape the future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape … and deliver high-impact CRM programs that improve retention, engagement, and LTV across our key markets. You'll collaborate with regional marketers, product and data teams, and performance creative to build cross-channel CRM campaigns (Email, SMS, Push) that drive measurable outcomes. If you're someone who can jump from HTML QA to campaign analysis to audience logic More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Dynamics 365 CRM Solutions Analyst - Hybrid 2 Days

Surbiton, Surrey, South East, United Kingdom
Hybrid / WFH Options
Hireful
Do you have strong experience of the Dynamics 365 platform for CRM and/or MS Power Platform? If you have, we have a great opportunity for people looking to leave the rat race to work in a amazing environment . It's a unique organisation/charity that can offer an amazing pension (11% ) an fantastic work environment … flexible) and truly unique historic beautiful surroundings to work in? I've worked with them for years and people really do love it there and stay! Role - Dynamics 365 CRM Product Analyst AKA Dynamics CRM Solutions Analyst, Dynamics 365 Business Analyst, Dynamics 365 Systems Analyst, Dynamics 365 Test Analyst … Lots of freebies and discounts Location - SW London/Surrey borders Nr Kingston Upon Thames The role This is really a multi-faceted role focussed around our clients Dynamics CRM (365) platform and any Power Platform (Power Apps, Power BI, Automate) use which will involve doing a mixture of: Business Analysis, Training, Testing, Product Owner/Analyst More ❯
Employment Type: Permanent
Salary: to 47K + Bonus + 11% Pension + amazing bens (free days out)
Posted:

CRM Data Analyst Remote

London, United Kingdom
Hybrid / WFH Options
HipHopTune Media
A client of Synapri is seeking an experienced CRM Data Analyst to join their remote team. The ideal candidate will have 3-5 years of CRM data analysis experience, with strong expertise in Salesforce essential for the role. Proficiency in SQL is a must, enabling efficient data management and insightful reporting. This role suits a detail … oriented analyst passionate about leveraging CRM data to drive business decisions. Apply now to advance your career with a leading company through Synapri's recruitment services. Position: Data Analyst Job Type: Full-Time Location: Remote (London) About the Role Are you a CRM Data Analyst looking for a new contracting role? If … so, please see below. I am currently working with a Software Development organisation seeking a CRM Data Analyst to support a consolidation and transformation program. This includes supporting a lead-to-cash transformation, with experience in downstream finance processes being a plus. Responsibilities include ensuring customer master data quality, supporting enrichment strategies, enabling clean data for lead More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer & CRM Analyst

Reading, England, United Kingdom
Harnham
Customer & CRM Analyst | Hybrid – West Berkshire Reports to: Head of Data & Insights An opportunity to join a well-established, direct-to-consumer wine retailer at a pivotal point in their data journey. This role is all about bringing customer insights to life and helping shape smarter CRM decisions across three well-known brands. The Business A … for wine lovers, and the benefits ensure that you won't miss out on a sample or two! The Situation This new role is the first dedicated Customer/CRM Analyst position – a crucial step in better understanding and engaging their large customer base. You'll join a team that also includes an eCommerce Analyst and a Product/Merchandise Analyst. The role will sit at the heart of the commercial team , working across CRM, Finance, BI, and Insight functions. The Role This is a hands-on analytics role , owning how campaign and customer insights are generated and used to inform decision-making. You’ll work across key areas such as segmentation More ❯
Posted:

CRM Analyst

London Area, United Kingdom
Hybrid / WFH Options
3Search
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯
Posted:

CRM Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
3Search
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯
Posted:

CRM Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
Erin Associates
CRM Support Analyst Remote £30,000 - £37,000 + bonuses, 35-hour work week and great benefits This profitable and growing organisation require an experienced CRM Support Analyst, to join an established support team that have responsibility for managing application and system issues, monitoring systems, implementing upgrades/changes, and improving processes. As an … Supplier management Planning and implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations 1+ year experience supporting Dynamics 365/Dynamics CRM SQL ITIL Service Management Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth year … of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Key words; Application Support Engineer, CRM Support Analyst, CRM Administrator Leeds, York, Manchester, Liverpool, Sheffield, Middlesbrough, Nottingham, Derby, Cambridge, Brimingham, Leicester, Lincoln, Hull, Newcastle, Oxford, Peterborough, Worcester, Milton Keynes Please follow us More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

CRM and Customer Analyst

Reading, England, United Kingdom
Harnham
CRM & CUSTOMER ANALYST READING – 3 DAYS A WEEK *Please note, this company is unable to sponsor, and you must be a UK resident to apply* THE COMPANY This online destinate for buying wine online offers 1200 wines, spirits and gifts to choose from which are then delivered straight to your door. The CRM and customer analytics … function is growing so it’s a really exciting time to join! THE ROLE This client is looking for a data-driven professional to lead customer and CRM analytics, where you’ll be building and owning campaign analytics dashboards, delivering ad hoc insights to support planning, and working closely with the CRM team on campaign timing, segmentation, and … role for you, swiftly send over your CV to Izzi at Harnham by using the link below. KEY TERMS IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and More ❯
Posted:

CRM Analyst

Birmingham, England, United Kingdom
Harnham
CRM Insight AnalystCustomer Data & Campaign Performance 📍 Birmingham - Hybrid, 2 days in office 💰 Up to £43,000 We’re working with a leading company hiring a CRM Insight Analyst to bring campaign performance data to life and help lay the foundation for smarter, more personalised customer journeys. 🔍 What You’ll Own: You’ll sit … in an agile CRM team (5–6 people) and work closely with both campaign managers and the broader insight function to: Analyse and report on CRM campaign performance Lead on audience selection, segmentation, and personalisation Support the automation strategy (aiming for 80% triggered emails) Build dashboards and improve visibility of key metrics Bring insight and strategic thinking to … campaign planning 📈 Key Responsibilities: Plan audience targeting and customer segmentation strategies Monitor campaign effectiveness and suggest areas for improvement Support the transition to more automated, personalised CRM journeys Collaborate with the research and insight team to enrich campaign data Contribute to long-term strategies to boost channel performance and reach 🧠 What You’ll Need: Solid SQL skills – enough to More ❯
Posted:

Customer Relationship Management Analyst

Birmingham, England, United Kingdom
Harnham
CRM Insights Analyst Up to £43,000 Hybrid - Birmingham (2x days per week) THE CLIENT An exciting opportunity to join a leading organisation in the travel industry. THE ROLE In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting—all aimed at increasing customer reach and engagement frequency. SKILLS Strong … experience as a CRM Insight Analyst Proficiency in SQL Experience with Python, data visualisation tools, and Google Analytics 4 is a plus. APPLY To express your interest, send an email to riversteytler@harnham.com or apply below. **Please note our client cannot offer sponsorship More ❯
Posted:

CRM Insight Analyst

Birmingham, West Midlands, England, United Kingdom
Harnham - Data & Analytics Recruitment
CRM Insights Analyst Up to £43,000 Hybrid - Birmingham (2x days per week) THE CLIENT An exciting opportunity to join a leading organisation in the travel industry. THE ROLE In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting-all aimed at increasing customer reach and engagement frequency. SKILLS Strong … experience as a CRM Insight AnalystProficiency in SQLExperience with Python, data visualisation tools, and Google Analytics 4 is a plus. APPLY To express your interest, send an email or apply below. More ❯
Employment Type: Full-Time
Salary: £35,000 - £43,000 per annum
Posted:

CRM Data Analyst

Shifnal, Shropshire, West Midlands, United Kingdom
Hybrid / WFH Options
Robert Half
Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights … growth. This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports …/exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:
CRM Analyst
England
10th Percentile
£31,550
Median
£45,000
75th Percentile
£45,000
90th Percentile
£55,000