1 to 25 of 38 Permanent ConnectWise Jobs in England

firms, investment managers, or similar organizations Familiarity with financial market applications such as Bloomberg, Thomson Reuters, FactSet, or Capital IQ MSP experience, particularly with ConnectWise or similar service‐management platforms Exposure to Microsoft Azure, AWS, or other public‐cloud environments Experience with platforms such as Google Workspace, Box, Dropbox ...

Azure, Active Directory, Intune, Windows 11 and MacOS Solid understanding of security fundamentals (malware, phishing, anti-virus, IP spoofing) Experience with ITSM tools (e.g. ConnectWise, ServiceNow, Autotask) Working knowledge of ITIL frameworks (incidents, requests, change) Excellent troubleshooting and problem-solving skills A collaborative mindset with the confidence to lead ...

routers and firewalls Understanding of IT security and experience handling security incidents Experience with PSA/RMM platforms such as Autotask, HaloPSA, ConnectWise, Datto RMM or similar Strong leadership, communication and organisational skills Customer-focused with a practical, analytical approach Desirable ITIL Foundation or higher Microsoft certifications Leadership/management ...

conduct service reviews Requirements Proven Desktop Support/IT Support experience Strong Microsoft stack (AD, Azure AD, Windows, M365) Experience with ITSM tools (ConnectWise desirable) Basic networking knowledge (LAN, firewalls, troubleshooting) Strong communication and customer service skills Highly organised with a proactive, problem-solving mindset Package ...

organisational skills A full UK driving licence Nice to Have Microsoft certifications Experience with Watchguard, HP, Threatlocker or Huntress ITIL Foundation certification Familiarity with ConnectWise Manage/Asio You Are Customer:focused, highly organised, and comfortable juggling multiple priorities without losing sight of the details. You take pride in doing ...

have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance Training plan & paid study time 25 days’ holiday + Bank Holidays Family-friendly flexibility Excellent ...

support or service desk management. Proven experience leading and developing technical support teams. Strong knowledge of IT Service Management (ITSM) platforms, ideally ConnectWise . Experience with Microsoft 365 administration and modern workplace technologies. A solid understanding of service management frameworks, including ITIL. Excellent communication, stakeholder management, and problem-solving skills. ...

Experience with Docker and container-based application delivery Comfortable supporting live services within ITIL-based processes and SLAs, using tools such as ServiceNow, ConnectWise or Halo Clear communicator, able to work directly with customers and their development teams Desirable Previous MSP or multi-tenant experience Terraform Cloud/Enterprise Serverless ...

troubleshooting skills. Strong knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively ...

Eastern Time schedule Desirable Qualities: Experience working within a Managed Service Provider, IT services, professional services, or multi-client technology environment Familiarity with ConnectWise Manage or a similar IT service-management platform Experience supporting audit tracking, policy compliance, process governance, or control-monitoring activities Experience preparing or presenting Quarterly Business ...

technical stakeholders Excellent attention to detail and documentation skills Genuine enthusiasm for AI, automation and emerging technologies Desirable Skills Exposure to N-able, ConnectWise or Halo Knowledge of Azure, Microsoft Graph and the Power Platform Experience with Microsoft Copilot, Copilot Studio or other AI technologies Understanding of REST APIs ...

real time Communicate with end users by phone, email and the ticket Update ticket status and work completed real time in our PSA (ConnectWise). Work collaboratively with the Provisioning Coordinator to manage ticket allocation Identify and report process gaps to help improve workflows and documentation Maintain consistent performance managing ...

resolve customer issues efficiently and accurately Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA's Provide your knowledge to troubleshoot and identify technical issues raised ...

rota or resource planning. Security certifications such as CompTIA Security+, Microsoft SC-200, or equivalent. Experience with ITSM or PSA ticketing platforms, such as ConnectWise, Autotask or Halo. Familiarity with DLP, SIEM or endpoint telemetry tooling. Exposure to compliance frameworks such as ISO 27001 or Cyber Essentials Plus. My client ...

Knowledge of workflow automation, document management, or business process improvement. Experience selling finance and subscription-based technology solutions. Familiarity with CRM platforms such as ConnectWise, Dynamics, Salesforce, or HubSpot. Person Specification Ambitious, competitive, and self-motivated. A true new business hunter with a proactive mindset. Consultative rather than transactional ...

client's internal AI automation tool, helping improve service desk efficiency. Building and maintaining automation across RMM and PSA platforms including N-able, ConnectWise and Halo. Investigating and developing APIs and integrations between internal and client-facing systems. Working with data from multiple platforms to clean, reconcile and analyse information. ...

Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high … Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) 3rd Line Support Engineer, M365, Cloud, MSP, Lead ...

Joiner, Mover and Leaver (JML) workflows Support endpoint management and security platforms including Jamf and SentinelOne Manage ticket queues through ITSM platforms such as ConnectWise and Freshservice Troubleshoot escalated technical issues and coordinate with third-party suppliers where required Proactively identify technical risks and implement appropriate solutions Carry out root ...

team while collaborating with clients and internal stakeholders. You should have 5+ years in IT support or service desk leadership, strong ITSM/ConnectWise experience, and ITIL knowledge. A customer-focused, proactive approach is essential for success in this fast-paced environment. #J-18808-Ljbffr ...

optimisation, WooCommerce or website security experience. Experience building internal tools or platforms. Experience working within an MSP, digital agency or technology consultancy. Experience using ConnectWise or another service-management platform. Experience with AI-assisted development and automation tools. What Success Looks Like Success in this role means website issues ...

will own customer orders from acceptance through completion and billing, coordinating across Sales, Operations, Engineering, Finance and suppliers. You will also manage quotes in ConnectWise CPQ and support Sales with accurate pricing and customer details. The role emphasizes thorough validation, audit trails, and proactive delivery coordination. #J-18808-Ljbffr ...

ConnectWise in the UK is seeking a Channel Marketing Manager, EMEA to own the regional marketing strategy and execution with distributors and channel partners. You’ll translate the global partner strategy into focused regional programs, identify priority partners and markets, and manage MDF and co-op investments. Work closely with ...

ConnectWise in the United Kingdom seeks an experienced Channel Account Manager to manage and grow a portfolio of MSP partners. You will drive recurring revenue through cross-sell and upsell, building relationships with C-level contacts and key decision-makers. You will lead the full sales cycle—from negotiations ...

ConnectWise is seeking a Sales Engineer to assess product applicability and deliver solutions that meet customer needs. This role partners with the Sales team to drive pipeline, provide technical demonstrations, and support adoption from initial engagement through onboarding. You will train clients, prepare RFPs/RFQs, and present cost-benefit ...

ConnectWise, a global software company, seeks a Channel Account Manager to grow a portfolio of MSP partners in the designated region. You will drive recurring revenue via cross-sell and upsell while building strategic relationships with C-level partner contacts and key decision-makers. The role requires MSP/ ...