Senior Desktop Support Technician (onsite) page is loaded Senior Desktop Support Technician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior Desktop Support Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of London … based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and equipment queries to More ❯
Brandesburton, North Humberside, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line Desktop Support Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support to More ❯
East Riding of Yorkshire, Brandesburton, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line Desktop Support Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support to More ❯
Specification documents attached to this advert The EUC team is comprised of a number of permanent support staff based at multiple sites whose priority is to provide 2nd line desktop support to the NUH staff through the call management system. In addition, the team will provide; Installs, moves and changes. On Call provision. Management of the desktop and … the EUC team via the call management system. Visiting the customer location or use remote tools to assist in troubleshooting and resolving the incident. To participate and contribute to desktop/network surveys in order to facilitate installations and moves, ensuring the data cabling infrastructure is secure and follows all Digital Services infrastructure standards. To provide EUC technicians with … of quality standards (ISO) and best practice (ITIL) for the EUC team. To be aware of technical developments in the IT community relating to their specific work areas including desktop hardware, software and system management tools and keep abreast of NHS IT guidelines, following those policies including IT security and data protection. When required, ensure documents (knowledge base) and More ❯
for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault-find and … with users and suppliers for issue resolution. Assist with new system implementations and participate in IT projects. Advise users on system security in line with policies. Provide cross-team desktop support to healthcare and community-based teams. Perform additional duties as assigned by the IT Support Team Leader. If you possess the required skills, apply now More ❯