We are looking for an experienced Dynamics365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics365 architecture with a hands-on approach in designing and leading the implementation of Dynamics365 products, working with … both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin … to KPMG Microsoft business solutions customer delivery of MicrosoftDynamics365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG Microsoft Business Solution. Responsibilities — The Solution Architect will lead the delivery of our MicrosoftDynamicsMore ❯
team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Groups Business Applications team is hiring now and were looking for our next MicrosoftDynamics365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology … Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics365 customer engagement first-party applications. What will the MicrosoftDynamics365 Solution Architect be doing day-to-day? Advising … customers on the fit of MicrosoftDynamics to their environment, infrastructure, functional and non-functional needs, and their compliance requirements Leading the architecture and technical design of Dynamics365 CE Sales, Service and Marketing solutions, Power Platform and Field Services Interface with BAs, SME end-users and functional leads to ensure architecture and design More ❯
The D365 'HERO' Programme is a multi-year global transformation Programme in Finance & Operations implementing MicrosoftDynamics365 across all our regions. 'HERO' aims to harmonise multiple regional ERPs existing globally, while respecting our divisional operating models and métier specificities. It will create a standardized, single global core ERP model, based on the SaaS MicrosoftD365 … embrace the growth of our future. Your As a Global D365 Solution Architect at Chanel, you will define architecture policies and designs for HERO using Dynamics365 Finance and Operations. The role focus will be on downstream distribution processes from Delivery centre(s) to regional distribution across multiple channels. You will collaborate with … between business processes and IT solutions, promote existing in-house solutions to cover identified requirements, and propose business process improvements. Architect, design and document comprehensive Dynamics365 F&O solutions that meet business requirements and align with best practices. Conduct Proof of Concept (POC) studies for feasibility assessments Provide functional/technical guidance More ❯
Dynamics365 CE Solutions Architect Remote - UK £80,000 - £85,000 + car allowance VIQU is working with a global leader in industrial engineering who are seeking a Dynamics365 CRM Solutions Architect to drive the design and implementation of CRM and Field Service solutions as … part of a major global transformation programme. The successful Solutions Architect will play a key role in shaping the architecture of Dynamics365 CRM systems (Sales, Marketing, Field Service), ensuring they meet business needs and support a large global user base. Key Responsibilities of the Dynamics365 CE Solutions … Architect: Lead the design and architecture of Dynamics365 CRM and Field Service solutions. Align systems with business goals and enterprise governance. Collaborate with stakeholders and Product Owners on global deployments. Provide expert guidance, roadmaps, and best practice improvements. Run solution design workshops and lead product demonstrations. Experience Required of the DynamicsMore ❯
Dynamics365 CE Solutions Architect Remote - UK £90,000 - £95,000 + car allowance VIQU is working with a global leader in industrial engineering who are seeking a Dynamics365 CRM Solutions Architect to drive the design and implementation of CRM and Field Service solutions as … part of a major global transformation programme. The successful Solutions Architect will play a key role in shaping the architecture of Dynamics365 CRM systems (Sales, Marketing, Field Service), ensuring they meet business needs and support a large global user base. Key Responsibilities of the Dynamics365 CE Solutions … Architect: Lead the design and architecture of Dynamics365 CRM and Field Service solutions. Align systems with business goals and enterprise governance. Collaborate with stakeholders and Product Owners on global deployments. Provide expert guidance, roadmaps, and best practice improvements. Run solution design workshops and lead product demonstrations. Experience Required of the DynamicsMore ❯
Dynamics365 CE Solutions Architect Remote - UK £90,000 - £95,000 + car allowance VIQU is working with a global leader in industrial engineering who are seeking a Dynamics365 CRM Solutions Architect to drive the design and implementation of CRM and Field Service solutions as … part of a major global transformation programme. The successful Solutions Architect will play a key role in shaping the architecture of Dynamics365 CRM systems (Sales, Marketing, Field Service), ensuring they meet business needs and support a large global user base. Key Responsibilities of the Dynamics365 CE Solutions … Architect: Lead the design and architecture of Dynamics365 CRM and Field Service solutions. Align systems with business goals and enterprise governance. Collaborate with stakeholders and Product Owners on global deployments. Provide expert guidance, roadmaps, and best practice improvements. Run solution design workshops and lead product demonstrations. Experience Required of the DynamicsMore ❯
Solution Architect - Dynamics365 Contact Centre Who is my client? An expansive, multi-national Dynamics365 solution provider; with an award winning practice, and established customer base across numerous industry sectors. The company holds a strong reputation for successful Microsoft digital transformation programmes, and stand as a recognised partner … of choice in their specific field globally. What does my client need? My client requires a skilled Dynamics365 CE Solution Architect, with a proven track record in Dynamics CE/CRM implementation, who can also offer experience delivering D365 Contact Centre functionality. The role will see the successful candidate spearhead … the full cycle design and architecture of Dynamics365/Contact Centre solutions; drawing on the full Microsoft Tech stack/Power Platform & AI toolset. Responsibilities of the role Leading the design and architecture of Dynamics365 CE/Contact Centre solutions to best satisfy customer requirements Playing a key role within More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Solution Architect - Dynamics365 Contact Centre Who is my client? An expansive, multi-national Dynamics365 solution provider; with an award winning practice, and established customer base across numerous industry sectors. The company holds a strong reputation for successful Microsoft digital transformation programmes, and stand as a recognised partner … of choice in their specific field globally. What does my client need? My client requires a skilled Dynamics365 CE Solution Architect, with a proven track record in Dynamics CE/CRM implementation, who can also offer experience delivering D365 Contact Centre functionality. The role will see the successful candidate spearhead … the full cycle design and architecture of Dynamics365/Contact Centre solutions; drawing on the full Microsoft Tech stack/Power Platform & AI toolset. Responsibilities of the role Leading the design and architecture of Dynamics365 CE/Contact Centre solutions to best satisfy customer requirements Playing a key role within More ❯
D365 CE Solutions Architect Key Responsibilities: Leverage your Dynamics365 expertise alongside input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear … actionable technical design documents. Advise clients on optimising their Dynamics365 platform and help shape their long-term Enterprise CRM roadmap. Oversee the successful implementation of Dynamics365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and … business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions. Skills & Experience: Proven expertise in Dynamics365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating More ❯
D365 CE Solutions Architect Key Responsibilities: Leverage your Dynamics365 expertise alongside input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear … actionable technical design documents. Advise clients on optimising their Dynamics365 platform and help shape their long-term Enterprise CRM roadmap. Oversee the successful implementation of Dynamics365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and … business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions. Skills & Experience: Proven expertise in Dynamics365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating More ❯
D365 CE Solutions Architect Key Responsibilities: Leverage your Dynamics365 expertise alongside input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear … actionable technical design documents. Advise clients on optimising their Dynamics365 platform and help shape their long-term Enterprise CRM roadmap. Oversee the successful implementation of Dynamics365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and … business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions. Skills & Experience: Proven expertise in Dynamics365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating More ❯
must feel comfortable owning the entire architecture development process from inception to completion. Responsibilities — The Solution Architect will lead the delivery of our Finance MicrosoftDynamics365 solution — Be a champion for both technical and functional leading practice with the Finance Solution. — Have an exceptional understanding of Dynamics365 … technical and functional capabilities — Collaborate with the Global team to enhance the out of the box Dynamics365 functionality, giving KPMG a unique selling point and also a resalable asset — Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements — Define training needs within … internal processes and mandatory training. — Represent KPMG in a professional and positive manner at all times. Requirements: Qualifications and Skills — Deep and broad knowledge of technical capabilities of Dynamics365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365. — In particular deep knowledge of all core Finance concepts More ❯
Contact Centre Architect - Dynamics365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre … solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of Dynamics365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features … the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices. Skills Proven experience delivering D365 Contact Center solutions Ability to maximise capabilities of Dynamics365 and Power Platform Knowledge of software engineering best practices End-to-end implementation experience of CRM based programmes Benefits Starting Salary - £90k - £110k dependent on experience More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Contact Centre Architect - Dynamics365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre … solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of Dynamics365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features … the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices. Skills Proven experience delivering D365 Contact Center solutions Ability to maximise capabilities of Dynamics365 and Power Platform Knowledge of software engineering best practices End-to-end implementation experience of CRM based programmes Benefits Starting Salary - £90k - £110k dependent on experience More ❯
Dynamics365 F&O Solution Architect We’re looking for an experienced Dynamics365 Finance & Operations Solution Architect to help design and deliver large-scale D365 solutions for enterprise clients. This is a great opportunity for someone who enjoys shaping end-to-end Finance and Supply … driving best practice across design, integration, and performance, this role will keep you busy and challenged. What you’ll be doing Leading the design and delivery of MicrosoftDynamics365 F&O solutions. Owning the solution for Finance, Supply Chain, or related workstreams, from scoping through to go-live. Working with clients to understand their processes … and map business requirements to Dynamics functionality. Managing and mentoring project teams, helping consultants grow while maintaining delivery quality. Overseeing solution documentation, fit-gap analysis, and integration points. Supporting pre-sales activities, demos, proposals, and client presentations. Ensuring delivery excellence through testing, data migration, and change control. Running workshops and user training sessions. Advising on continuous improvement opportunities More ❯
Dynamics365Architect UK Remote (Occasional travel to Glasgow or Reading) Up to £100,000 per annum (Including car allowance + bonus) Permanent SC Clearance Required Are you an accomplished Dynamics365Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a More ❯
Dynamics365Architect UK Remote (Occasional travel to Glasgow or Reading) Up to £100,000 per annum (Including car allowance + bonus) Permanent SC Clearance Required Are you an accomplished Dynamics365Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a More ❯
Dynamics365Architect UK Remote (Occasional travel to Glasgow or Reading) Up to £100,000 per annum (Including car allowance + bonus) Permanent SC Clearance Required Are you an accomplished Dynamics365Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a More ❯
Dynamics365Architect UK Remote (Occasional travel to Glasgow or Reading) Up to £100,000 per annum (Including car allowance + bonus) Permanent SC Clearance Required Are you an accomplished Dynamics365Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a More ❯
Dynamics365Architect UK Remote (Occasional travel to Glasgow or Reading) Up to £100,000 per annum (Including car allowance + bonus) Permanent SC Clearance Required Are you an accomplished Dynamics365Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a More ❯
Dynamics365Architect UK Remote (Occasional travel to Glasgow or Reading) Up to £100,000 per annum (Including car allowance + bonus) Permanent SC Clearance Required Are you an accomplished Dynamics365Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a More ❯
Dynamics365Architect UK Remote (Occasional travel to Glasgow or Reading) Up to £100,000 per annum (Including car allowance + bonus) Permanent SC Clearance Required Are you an accomplished Dynamics365Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a More ❯
the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to … clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture Own the end-to-end solution design for CCaaS implementations on Dynamics365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots , and AI capabilities. Lead the design of the Copilot Service Workspace, configuring … of Intelligent IVR leveraging Azure Communication Services or integrated CCaaS platforms. Platform Integration & Governance Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics365 via certified connectors or custom middleware. Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification More ❯
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Solution Architect - MicrosoftDynamics365 & Power Platform | Brighton (Hybrid) | Up to £85k DOE + Benefits Are you a seasoned Solution Architect with a passion for designing scalable, high-impact MicrosoftDynamics365 and Power Platform solutions? We're working with a forward-thinking consultancy that's … dental, vibrant team socials, and a people-first culture. What you'll be doing: Leading discovery workshops and engaging with stakeholders to understand business needs. Designing secure, scalable Dynamics365 and Power Platform solutions aligned to client goals. Collaborating with Sales, PMs, and Delivery teams to define scope, timelines, and success criteria. Overseeing solution testing and … UAT to ensure seamless adoption. Staying ahead of Microsoft's latest tech and sharing insights across the team. What we're looking for: Strong experience in MicrosoftDynamics365 and Power Platform architecture. Proven track record of delivering end-to-end solutions across multiple industries. Excellent stakeholder engagement and workshop facilitation skills. Ability to bridge technical More ❯
team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Groups Business Applications team is hiring now and were looking for our next MicrosoftDynamics365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to deliveri click apply More ❯
