2nd line support analyst – Windows, Office, networking, ITIL, GSuite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond to … a technical support role or help desk environment is desirable. • Proficiency in troubleshooting hardware, software, and network issues. Familiarity with operating systems (Windows, macOS, Linux), productivity software (Microsoft Office, GSuite), and remote support tools. • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. • Strong customer service orientation with a More ❯
endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure Administrator (AZ-104) or similar. Familiarity with Okta , GoogleWorkspace , or other identity platforms. Previous experience in engineering, construction, legal or corporate environments is a plus. What we offer: A supportive, inclusive, and innovative workplace culture. Opportunities to work More ❯
account creation, permissions, provisioning, etc Network Administration - monitor and maintain the corporate network. Cloud and SaaS Support - support various cloud and SaaS subscriptions and related services. Focus on Googleworkspace and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Knowledge of PC setup , TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, GoogleWorkspace, AWS or Azure Ability to troubleshoot client-side apps (e.g. Microsoft Office) Advanced problem-solving skills with a proactive mindset Exceptional written and verbal communication, with confidence speaking to More ❯
Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Knowledge of PC setup , TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, GoogleWorkspace, AWS or Azure Why Join? Hybrid flexibility split your time between home and their London Bridge office Supportive, close-knit technical team Real responsibility and client contact Ongoing training More ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Knowledge of PC setup , TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, GoogleWorkspace, AWS or Azure Why Join? Hybrid flexibility – split your time between home and their London Bridge office Supportive, close-knit technical team Real responsibility and client contact Ongoing training More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Knowledge of PC setup , TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, GoogleWorkspace, AWS or Azure Why Join? Hybrid flexibility – split your time between home and their London Bridge office Supportive, close-knit technical team Real responsibility and client contact Ongoing training More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
turn IT on
a positive, proactive approach are essential. Essential Skills & Experience Microsoft certification Networking certification Experience managing ICT projects from start to finish Strong knowledge of: Windows Server, Office 365, GoogleWorkspace Microsoft Hyper-V, Networking (VLANs, routing & design) Storage solutions (SAN/NAS), AD, DHCP, DNS, GPO Ability to create detailed technical documentation and project plans Outstanding customer service and More ❯
account creation, permissions, provisioning, etc Network Administration - monitor and maintain the corporate network. Cloud and SaaS Support - support various cloud and SaaS subscriptions and related services. Focus on Googleworkspace and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and More ❯
Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 GoogleWorkspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy More ❯
fast paced forward thinking function. Experience of supporting end user computing and device lifecycle management. Desirable Experience of Active Directory, supporting AD and Windows 10. Experience using and supporting Gsuite, Microsoft Office. Understanding of IT technologies and support principles. Mobile Device setup for Android and IOS. Experience of using the Remedy Service Desk Tool. Understanding of ITIL More ❯
and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, GoogleWorkspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to More ❯
and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, GoogleWorkspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to More ❯
deploy end-user devices (including MS Surface via Intune) Provide day-to-day IT & AV support to staff and students Maintain software images, antivirus, and OS updates Support GoogleWorkspace for Education and Microsoft 365 environments About You 1–2 years’ experience in an IT support role Knowledge of Windows Server, networking, and Active Directory Excellent communication and problem More ❯
Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
phone, email, remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software using Microsoft Intune and GoogleWorkspace Use Wireshark to monitor network performance, diagnose IP address conflicts, and detect network flooding. Use Event Viewer to monitor system and application logs for troubleshooting. Utilise Task Manager to More ❯
virus. You will have worked with a range of desktop, laptops, tablets and printers as well as ideally some experience with networks, WiFi and Google Chromebooks plus GoogleWorkspace however this is not essential. Candidates will be team players and will have excellent customer facing skills. You must have a full driving license and access to a vehicle. More ❯
Stockport, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
4M Recruitment
virus. You will have worked with a range of desktop, laptops, tablets and printers as well as ideally some experience with networks, WiFi and Google Chromebooks plus GoogleWorkspace however this is not essential. Candidates will be team players and will have excellent customer facing skills. You must have a full driving license and access to a vehicle. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Erin Associates
shutdown + bank holidays. Professional development opportunities 7% employer pension + many more. Experience: Experience with Cabling/Ethernet/RJ45/Cat6 is highly desirable Microsoft 365 GoogleWorkspace Active Directory Firewalls and network troubleshooting Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem solving skills Relevant technical certifications are desirable e.g. ITIL More ❯
Overview At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly … with the ability to convey technical concepts to non-technical stakeholders clearly. Relationship Building: Demonstrated success in fostering and maintaining strong customer and partner relationships. Tool Proficiency: Experience with GSuite, CRM, and ticketing systems, particularly HubSpot, ZenDesk, or similar tools. Education: Bachelor's degree in a relevant field is preferred. Relevant certifications (e.g., PMP, Scrum Master) are More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Greenfield I T Recruitment
hours on-call rota (Optional) Provide support to the business with change process Assist as required in the Asset Management process Provide “best practise” Business Application support e.g. GoogleApps, MS Office, to enable better use of the products within the business community. The role includes becoming a super-user for the WMS system, with full training provided. IT More ❯
between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP, inventory, accounting, and scheduling software Maintain cloud platforms (Microsoft 365, GoogleWorkspace) Ensure backups, disaster recovery, and software compliance Cybersecurity & Data Protection Implement antivirus, firewalls, and endpoint protection Manage user accounts and system permissions Ensure GDPR and PCI DSS compliance Support More ❯
landscape. About you You have excellent technical and communication skills, a can-do attitude, a natural with customers and committed to delivering an outstanding service. Proficient with Windows, GoogleWorkspace, Apple, Networking, Safeguarding tools and a wide range of other technologies typically found in an Education environment (up to 3rd line services.) A bonus if you have worked in More ❯
landscape. About you You have excellent technical and communication skills, a can-do attitude, a natural with customers and committed to delivering an outstanding service. Proficient with Windows, GoogleWorkspace, Apple, Networking, Safeguarding tools and a wide range of other technologies typically found in an Education environment (up to 3rd line services.) A bonus if you have worked in More ❯
systems, particularly Microsoft and Linux infrastructure and networking systems, both on-premise and in the cloud, as well as dedicated cloud services such as Microsoft 365/Azure, GoogleWorkspace, AWS etc. Expertise in PowerShell scripting, Bash scripts, Python, SQL and data wrangling for log analysis Expertise with the industry standard forensic software tools such as X-Ways, EnCase More ❯
Ability to work independently and with ad hoc teams Rigour, precision and attention to details Writing skills Ensuring technological and regulatory watch IT tools skills (Microsoft Office/GoogleWorkspace/Jira) Policies and procedures related to information security, in particular ISO 27001 Project management techniques Control of the audit activity: procedure, implementation, management and control missions Specific experience More ❯