Communications Engineer
- Hiring Organisation
- Lucid Support Services Ltd
- Location
- Northampton, Northamptonshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 35,000 Annual
meeting room deployments. Document Call Flows and Phone system design for customer approval. Install and configure Gamma Horizon and 8x8 Work systems, including handsets and soft clients. Deploy and commission Yealink Microsoft Teams Room systems (including multi-display and room control setups). Implement Contact Centre features (Gamma … including wallboards, call flows, and agent setups. Troubleshoot and resolve installation issues, escalating where necessary. Provide end-user training on VoIP handsets, soft clients, Teams Room usage, and contact centre dashboards. Maintain accurate records of installs including diagrams, configuration notes, and training documentation. Collaborate with presales to validate feasibility ...