1 to 25 of 68 Permanent Head of Operations Jobs in England

The Head of IT Operations will provide strategic and operational leadership of IT infrastructure, cloud, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port … services industry, delivering high performance across a complex operational landscape. Client Details The employer is a well-established organisation in the leisure, travel, and tourism industry. Description The Head of IT Operations will provide strategic and operational leadership of IT infrastructure, cloud environments, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Strategic Leadership * Define and implement IT operations strategy tailored to the unique challenges of More ❯

The Role: As we accelerate our digital-first strategy, robust, reliable, and secure IT operations are more critical than ever. We re looking for a dynamic and visionary Head of IT Operations to lead the charge. Reporting directly to the IT Director, you ll be the senior custodian of live services, infrastructure, and end-user … planning to supplier performance and cyber resilience. Your mission? To ensure technology consistently enables business growth, regulatory compliance, and an outstanding colleague experience. What You ll Be Doing: As Head of IT Operations, you ll shape and sustain a high-performance IT environment that delivers secure, reliable, and business-aligned services. Your key responsibilities will include: • Driving … Operational Excellence: Ensure IT systems run optimally, on time, and within budget delivering seamless support to internal teams and external customers. • Future-Proofing Technology: Lead the evolution of IT capabilities with scalable, resilient platforms that support long-term growth. • Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution More ❯

The Role: As we accelerate our digital-first strategy, robust, reliable, and secure IT operations are more critical than ever. We’re looking for a dynamic and visionary Head of IT Operations to lead the charge. Reporting directly to the IT Director, you’ll be the senior custodian of live services, infrastructure, and end-user … planning to supplier performance and cyber resilience. Your mission? To ensure technology consistently enables business growth, regulatory compliance, and an outstanding colleague experience. What You’ll Be Doing: As Head of IT Operations, you’ll shape and sustain a high-performance IT environment that delivers secure, reliable, and business-aligned services. Your key responsibilities will include: • Driving … Operational Excellence: Ensure IT systems run optimally, on time, and within budget—delivering seamless support to internal teams and external customers.• Future-Proofing Technology: Lead the evolution of IT capabilities with scalable, resilient platforms that support long-term growth.• Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services.• Proactive Issue Resolution More ❯

to: Location: Location: London, UK Job published: Job published: 31/05/2025 Job ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical Operations (TOC)to drive innovation, operational excellence, and continuous improvement in the delivery of premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to ensure the team has the … necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a More ❯

manage thecompany's IT, Telecoms & Hardware Must have experience working with 3rd partys/vendors About Our Client This client provides ground maintenance across the UK. Job Description As Head of IT Operations, your key responsibilities are to manage the company's IT, Telecoms & Hardware. You will be required to manage specialist IT 3 rd service partners … are in place to protect against cyber threats and IT risks, maintaining an up-to-date IT risk register and implementing appropriate mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and Business Continuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the Change Management process to ensure IT system … and infrastructure updates are implemented smoothly, minimizing business risk. Manage IT service delivery, ensuring efficient day-to-day IT operations across all locations. Maintain and oversee relationships with third-party IT providers and suppliers. Address and resolve IT-related queries and support requests from internal staff. Administer mobile device accounts, manage asset inventories, process invoices, and procure hardware as More ❯

Head of Technology Operations One of the UK’s most successful and rapidly expanding retail businesses, are seeking a strategically focused, hands-on Technology professional to transform, develop and lead their Technology Operations function. This broad, varied and demanding role entails responsibility for strategy execution and continuous improvement of a technology infrastructure whilst ensuring … appropriate security and service levels are maintained. Head of Technology Operations, responsibilities :- Strategic leadership of technology operations function Team leadership and development Infrastructure management Maintenance of a robust security strategy Service delivery Driving continuous improvement Vendor management Cost optimisation Management of disaster recovery plan Stakeholder collaboration Ownership of on-going innovation strategy … Head of Technology Operations, candidate requirements Degree level with an in depth understanding of an Azure based infrastructure (networking, security, governance, continuous improvement, cost optimisation) A minimum of 10 years progressive Technology experience A minimum of 3 years Technology leadership experience Ability to create and implement Technology strategy to align with business objectives Thorough More ❯

Morgan Law is currently supporting a charity in Central London that is seeking a Head of Technology Operations for a 6-month fixed-term contract . The Interim Head of Technology Operations will serve as the lead technology expert for the organization, ensuring the smooth operation of core central technology functions. This role … involves managing an IT outsourcer and other suppliers, overseeing the provision of devices, telephony, and local equipment. The candidate will also be responsible for cybersecurity and ensuring that applications used by other teams are secure and fit for purpose. Additionally, they will manage a small internal IT team. Requirements Deliver high-quality IT support by effectively managing the IT … policies. Manage the technology budget effectively. Experience Proven experience managing and developing a technology infrastructure within a similar organization. Extensive experience in technology procurement and supplier management. Strong understanding of relevant technologies, including Microsoft 365, Microsoft Intune, Entra, Defender, telephony, and networking. Excellent knowledge of IT service management processes. Deep understanding of cybersecurity principles. Experience managing and More ❯

Head of Infrastructure & Operations - EMEA Join to apply for the Head of Infrastructure & Operations - EMEA role at WPP Head of Infrastructure & Operations - EMEA Join to apply for the Head of Infrastructure & Operations - EMEA role at WPP Get AI-powered advice on this job and more exclusive features. WPP … is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in … York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to More ❯

People, Places and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to … enhance every business' productivity with flexible and optimal Internet performance. As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment. The Role: The Global Head of Revenue Operations is responsible for … and systems that enable the sales team to achieve revenue goals, improve productivity, and deliver an excellent customer experience. Key Responsibilities: Strategic Planning & Execution: Drive the design and implementation of scalable sales processes and best practices. Develop data-driven insights to inform forecasting and strategic decision-making. Leads to Order Process Optimization: Analyse Lead to Order workflows and implement More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams who provide broad HR solutions and services to our 1,000+ employees in the UK … US and Poland. Reporting the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader … will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to evolve our platform of More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect … the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect … the organisation’s people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect … the organisation’s people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect … the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

spans across strategic brand and business development, design, web development, digital marketing, and content creation, providing a comprehensive approach to digital growth. As a team, we have been one of the fastest-growing agencies, produced double-digit yearly growth, and received numerous awards over the past years. We are now looking for a dedicated and experienced Head of Operations for our London studio to drive our operations and support our further growth trajectory. The Role As our Head of Operations, you will be responsible for driving and supporting the daily operations of our London studio ensuring that all teams work well and efficiently together toward common goals. You will be … teams get the help they need in planning and executing their work smoothly. Further, you will participate in our resource management supporting our team leads in their daily management of our colleagues and projects to ensure our colleagues' continued motivation and learning, high quality of work, as well as balancing of workloads. You will work closely with More ❯

Location: Remote UK with travel to Head Office in Chandlers Ford Salary: Competitive + Benefits Contract Type: Full-time, Permanent Reporting line: Managing Director Are you a strategic operations leader with a passion for innovation and impact? Have you scaled operations in a fast-growth tech or health tech environment? Do you thrive at the intersection of … through innovative health tech solutions. Our technology empowers individuals and caregivers with real-time insights, helping people live more independently and safely. As a growing company at the forefront of assistive technology, we combine cutting-edge innovation with a deep commitment to service excellence. We're proud to be making a meaningful difference-and we're just getting started. … The Role We're looking for a strategic and hands-on Head of Operations to lead and optimise our operational performance across supply chain, logistics, customer support, and service delivery. This is a pivotal leadership role, responsible for ensuring our services are delivered efficiently, reliably, and with exceptional quality. You'll oversee the development and implementation of More ❯

physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup or an established enterprise, Wallester delivers flexible, reliable solutions tailored to meet the evolving needs of the … digital economy. About Position The role of UK Head of Operations, Resilience and Outsourcing (UK HoORO) is a key role for Wallester UK and operates as part of the first line of defence. The UK HoORO is employed by Wallester UK Ltd to perform a key control role for the technical operations carried … out by, or on behalf of, Wallester UK (on an outsourced basis), including development, platforms and systems, and the general business and customer service operations. The UK HoORO is also responsible for undertaking and controlling UK operational activities and ensuring that the business and all operations are highly resilient. The UK HoORO will report to the Wallester UK More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams, providing broad HR solutions and services to our 1,000+ employees in the UK, US … and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team , this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating … a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee experience. Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management More ❯

Sales Ops Head of Sales Operations, Compensation Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R93943 About the Business LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and … enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, About the Team … At Data Services, (part of the Risk division of RELX, a FTSE 20 business), our expertise delivers the trusted data and insights to power decisions that enable organizations and professions to confidently transform and shape their rapidly evolving world.We are a fast growth portfolio of specialised businesses that relies on a continuous focus on high performance, innovation More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. The Role As Head of Operations at Shuttle, you'll be the driving force behind our operational excellence, scaling our business processes to support rapid growth. You'll optimize our operations, streamline workflows, and ensure efficient … company. You'll also be involved in financial management and investor relations. What you'll do Lead strategic initiatives to support Shuttle's growth and development Drive the development of operational KPIs and metrics by relevant teams Set up and optimize internal processes, workflows, and tools to enhance efficiency across all departments Drive continuous improvement of our effectiveness … communication. Develop and implement frameworks to ensure company decisions and processes align with our core values and culture Manage and optimize vendor relationships, contracts, and partnerships Oversee cloud financial operations (FinOps) and working with engineering teams to establish best practices Collaborate with engineering and product teams to ensure operational readiness for new features and services Oversee financial operations More ❯

Head of Infrastructure & Operations - EMEA London WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. … York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to … fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing More ❯

As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming … role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable … product team (Product Owner, Business Analyst, QA Lead, Front-End/UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to More ❯

Position Title: Global Head of DE&C Project Operations Location: Boston, MA; Ashburn, VA, Dallas, TX, Chicago, IL, London, ENG Your role The role of the Global Head of Project Operations is essential in driving operational excellence across global construction projects, focusing on risk management, digital tooling, process optimization, workflow efficiency, reporting, automation … and implement comprehensive risk management frameworks to proactively identify, evaluate, and mitigate construction project risks, ensuring alignment across global projects. Digital Tooling and Automation: Lead the adoption and integration of digital tools and technologies to enhance operational efficiency, streamline reporting, scheduling, and workflows, and reduce manual effort. Process Optimization and Workflow Management: Analyze and optimize workflows and processes to … opportunities. Schedule Governance: Establish and oversee a global schedule governance framework to ensure consistency and adherence to project milestones, supporting on-time project delivery. Collaborative Planning: Foster a culture of collaboration by facilitating workshops, planning sessions, and aligning teams across functions to ensure cohesive project execution. Risk Awareness Culture: Promote a risk-aware culture through training, tools, and organizational More ❯

offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health … or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job title: Head of Services Operations and Performance (1 year fixed-term) Location: Crawley Are you a dynamic leader with a passion for driving strategic innovation and operational performance? Do … customer satisfaction and team development? If so, we have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while More ❯

Job Title: Head of Identity & Access Management (IAM) Operations London Hybrid - with at least two days per week, or 40% of your time, in your local office Salary D.O.E My client is on a mission to transform how identity and access management supports secure digital experiences. As Head of Identity & Access Management Operations, you'll lead the design and delivery of robust IAM strategies that protect users and enable business agility across a enterprise organisation. This is a strategic leadership role where you'll guide high-performing teams, shape secure infrastructure, and drive innovation across access and identity platforms. What You'll Be Doing Strategic Leadership: Define and implement a forward … looking IAM operations strategy, ensuring alignment with broader business and security goals. Team Empowerment: Lead and develop a skilled IAM operations team, maintaining 24/7 service delivery aligned with ITIL best practices. Customer-Centric Delivery: Ensure IAM solutions deliver secure, user-friendly outcomes across internal and external environments. Performance Management: Take ownership of performance KPIs including More ❯