8 of 8 Permanent Head of Support Jobs in England

Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. … re building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown … platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology More ❯

EMEA Head of Equity Derivatives Production Support - SVP EMEA Head of Equity Derivatives Production Support - SVP Citi London, United Kingdom Apply now Posted 3 hours ago Permanent Competitive The EMEA Head of Equity Derivatives Production Support is accountable for the management of a complex Equity Derivatives trading and risk technology … environment, and for the provision of technology support to a large scale business. The role leads and directs a team of professionals based in London, Paris and Pune, and requires a comprehensive understanding of derivatives trading & risk management and how technology helps to achieve the objectives of the business. Strong commercial awareness is a necessity. … Trading, Control Functions and Application Development. Excellent communication skills are required in order to negotiate internally and influence outcomes, often at a senior level. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to More ❯

Who we are looking for We are currently looking for a GlobalLink Head of EMEA Platform Support, MD to oversee the GlobalLink platform support teams in EMEA. In this role, the candidate will be responsible for supporting the daily platform updates, monitoring of client inquiries and escalations, assisting with client onboarding and daily trading activities … on the platforms. The candidate will also be responsible for monitoring and coordinating technical support for integration and connectivity workflows. Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available. Why this role is important to us The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world's institutional investors, we deliver the industry's most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients' investment decisions, accelerate performance and help investors stay ahead of shifting markets. More ❯

Head of Central Support - Ethical Trade Because you can see how we can be better. Innovate, your way. Ethical Trade and Environmental Sustainability at Primark We're responsible for keeping an eye on Primark's social and sustainability commitments as part of our Primark Cares strategy. As part of our 130- strong team, you'll … collaborate with suppliers, champion ethical practices, and make a tangible difference. All with the purpose of ensuring we meet social compliance, environmental sustainability & legislative requirements, industry initiatives and standards. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your … very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as Head of Central Support In More ❯

I am currently recruiting for an experienced and passionate individual to fulfil the role of Head of Application Support, to lead the delivery and support of a suite of cloud-hosted software solutions across multiple products and clients. You’ll oversee support teams across UK and European offices, ensuring exceptional service standards … strong client relationships, and continuous operational improvement. This is a hands-on leadership role that blends service delivery expertise, ITIL-driven process management, and people leadership. Key responsibilities of the role: Lead and manage support teams, driving a culture of accountability, collaboration, and innovation. Oversee ITIL-based service delivery, ensuring SLA/KPI targets are consistently met. … Manage Jira Service Desk operations, incident resolution, and root cause analysis. Build insightful Power BI dashboards to track and report on service performance. Act as the primary point of contact for service-related issues, managing client relationships and expectations. Ensure compliance with ISO 27001 standards and develop risk mitigation strategies. Drive continuous improvement initiatives to optimise processes and enhance More ❯

Site Name: UK - London - New Oxford Street, Belgium-Wavre, India - Karnataka - Vemgal Bangalore Site, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence, Warsaw Posted Date: Aug 1 2025 Senior Director, Head Integrated Clinical System Support The Senior Director, Head Integrated System Support will manage a team of about 40 experts and will be accountable for providing … proactive, effective, and efficient support services for a landscape of over 100 clinical systems used in the delivery of clinical studies, ensuring study teams can design and deliver their clinical studies seamlessly. The role has 4 key goals: • Our landscape of clinical systems is reliable, appropriately validated, and compliant with relevant external and internal guidelines, regulations … and policies. • Our landscape of clinical systems is fit-for-purpose, effectively and efficiently enabling end-users to execute their tasks and processes. • Our end-users, both internal (clinical study teams) as well as external (investigator site staff, third parties staff), are well trained and knowledgeable about the use of the systems, and receive the appropriate support More ❯

TL;DR: We're seeking a hands-on leader to own and scale Cloudsmith's support and customer engineering functions. About Cloudsmith Cloudsmith is transforming how organizations handle software artifacts and secure their supply chains. As a fully managed multi-tenant Software as a Service (SaaS) built on AWS, our mission is to enable organizations to tackle scale and … complexity through best-in-class artifact management and to secure software by default. Our vision is to become the software supply chain itself, powering the future of software delivery. We are the world's most potent artifact management platform, built by developers for developers. Our platform supports over 30 formats spanning languages, containers, and operating systems, with enterprise-grade … by top-tier investors and on a trajectory toward IPO, we're building mission-critical infrastructure that powers software delivery for organizations worldwide. We operate at the cutting edge of cloud-native technology, tackling complex distributed systems challenges that directly impact millions of developers. Now is an exciting time to join us as we revolutionize how organizations deliver More ❯

SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through technology by integrating Vision AI into existing systems, enabling customers to see what's important and change outcomes. About … the Position: The Role: We're looking for someone to take ownership of our technical support function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure our support operation runs smoothly as we grow. This is a hands-on, people … focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support processes, from ticket handling to escalation, so we're always improving how we serve More ❯