HelpDeskAnalyst Location: London Employee: Reports to Emma Griffiths Direct Reports: None Working Arrangements: Full time, 35 hours per week, hybrid Who We Are SiriusPoint is a global (re)insurer writing a worldwide portfolio of businesses including Accident & Health, Liability, Property, and Specialty. Bermuda-headquartered … across various lines in global markets through platforms like Sirius International Managing Agency (SIMA) and Sirius International, UK Branch. Purpose of Role As a HelpDeskAnalyst, you will provide technical support to our global colleagues for desktop systems, software, hardware, and network issues. You will … report to the HelpDesk Manager. Your responsibilities include: Providing reliable onsite support at the London SiriusPoint office (Core onsite days Monday-Thursday). Responding to IT support requests via telephone, email, Virtual Agent, and self-service, ensuring prompt and first-time resolution where possible. Managing tickets using More ❯
Service DeskAnalyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a … key factor within their staff have a great opportunity for an experienced Service DeskAnalyst/1st Line Support/HelpdeskAnalyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure … teams. As a Service DeskAnalyst/1st Line Support/HelpdeskAnalyst you will have technical knowledge and experience of Windows 11, Office 365, Active Directory and Group Policies and ideally Windows Server and will be responsible for resolving incidents, user queries and faults More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum great benefits and offices
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This More ❯
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This More ❯
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This More ❯
Were looking for a HelpdeskAnalyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues … improve stored documentation by suggesting changes, or drafting new documents Application monitoring and maintenance Monitor application performance to identify potential problems before they escalate. Help with the installation of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of More ❯
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop Support Engineer in their London office. The successful individual will be responsible for supporting Portfolio Managers, Traders and End Users. The ideal More ❯
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop Support Engineer in their London office. The successful individual will be responsible for supporting Portfolio Managers, Traders and End Users. The ideal More ❯
Position: IT HelpdeskAnalyst Location: Leeds Salary: Up to £32,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer More ❯
Employment Type: Permanent
Salary: £24000 - £32000/annum Training - Hands on - Exposure
IT HelpdeskAnalyst (1st & 2nd Line Support) - West Yorkshire Are you a skilled IT professional with a passion for problem-solving and a customer-focused mindset? My client, a global organisation at the forefront of innovation in their industry, is seeking an IT HelpdeskAnalyst to … support who thrives in fast-paced environments and enjoys working both independently and collaboratively. Key Responsibilities: Deliver professional support via email, phone, and service desk portal to remote and on-site users Log and manage incidents through to resolution using an ITSM tool Monitor systems and respond proactively to … environment, we’d love to hear from you. Apply now to join a team that’s making a real impact through technology. IT HelpdeskAnalyst (1st & 2nd Line Support More ❯
Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware … application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating More ❯
IT HelpdeskAnalyst - 24,000/32,000 per annum - Leeds Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line helpdeskanalyst to join their team. In this role you will play a vital More ❯
IT HelpdeskAnalyst - £24,000/£32,000 per annum - Leeds Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line helpdeskanalyst to join their team. In this role you will play a vital More ❯
asset management records. Knowledge Sharing and Documentation : Create and maintain knowledge base articles and user guides for common issues. Provide basic user training to help staff maximize their use of IT tools. Security and Compliance : Promote security best practices, such as identifying phishing attempts and safeguarding sensitive data. Ensure More ❯
asset management records. Knowledge Sharing and Documentation: • Create and maintain knowledge base articles and user guides for common issues. • Provide basic user training to help staff maximize their use of IT tools. Security and Compliance: • Promote security best practices, such as identifying phishing attempts and safeguarding sensitive data. • Ensure More ❯
asset management records. Knowledge Sharing and Documentation: • Create and maintain knowledge base articles and user guides for common issues. • Provide basic user training to help staff maximize their use of IT tools. Security and Compliance: • Promote security best practices, such as identifying phishing attempts and safeguarding sensitive data. • Ensure More ❯
asset management records. Knowledge Sharing and Documentation: • Create and maintain knowledge base articles and user guides for common issues. • Provide basic user training to help staff maximize their use of IT tools. Security and Compliance: • Promote security best practices, such as identifying phishing attempts and safeguarding sensitive data. • Ensure More ❯
are helping to keep the UK at the forefront of scientific research. About The Role We now have an opportunity for an experienced HelpdeskAnalyst to manage IT for our starters, leavers and moves, and to provide 1stand 2ndline support to Diamond staff. Responsibilities will include: IT provision More ❯