7 of 7 Permanent ISO/IEC 20000 Jobs in England

operating systems, mobile devices and printers. Identify all and any impediments affecting the efficient delivery of applications and services and determine and execute appropriate measures for their mitigation and / or resolution. Reduce the impact of service affecting incidents and problems, ensuring an appropriate and timely response to all reported issues. Ensure the accurate recording of service requests and … in a multi-site, nationwide service environment. At least two years' experience delivering quality services in compliance with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10 / 11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO / IEC 20000. Demonstrable experience of working in a SOX compliant and ISO / IEC 20000 accredited organisation or function. A full driving licence. Excellent application and technical knowledge with a proven ability to learn new and complex software applications. Good interpersonal skills, able to communicate effectively with staff and management More ❯

operating systems, mobile devices and printers. Identify all and any impediments affecting the efficient delivery of applications and services and determine and execute appropriate measures for their mitigation and / or resolution. Reduce the impact of service affecting incidents and problems, ensuring an appropriate and timely response to all reported issues. Ensure the accurate recording of service requests and … in a multi-site, nationwide service environment. At least two years' experience delivering quality services in compliance with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10 / 11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO / IEC 20000. Demonstrable experience of working in a SOX compliant and ISO / IEC 20000 accredited organisation or function. A full driving licence. Excellent application and technical knowledge with a proven ability to learn new and complex software applications. Good interpersonal skills, able to communicate effectively with staff and management More ❯

for large scale nationwide projects. Perform Pre Cable and Pre deploy duties in cases where circuits and client sites are yet to be delivered or readied by vendors. Troubleshoot / Investigate and rectify circuit connection errors & circuit / hardware down scenarios using ServiceNow ticketing system and working closely with internal teams. Participate in a Rota system to provide … out of hours migration / switch over works providing on-site support if required to client premises nationwide. Perform Hardware upgrades on legacy equipment and re-cable as instructed. Participate in on-call / out of hours duties on various planned and unplanned Infrastructure upgrades, faults and expansion projects. Work with Senior Data Centre Technicians to plan in … order of received tickets, workload for each day. Keep in line with internal and client agreed SLAs surrounding time taken to deliver each ticket / site deployment dependent on geographical location. Maintain a professional and disciplined approach at all times when working within Exponential-e Client Premises, Data Centres & Telephone Exchanges. Uphold adherence to ISO 9001, ISO More ❯

following: Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy / sell (FTE) 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer More ❯

effective solutions. Benefits include: 401(k), health, dental, vision insurance, life insurance, disability coverage, paid time off, and professional development support. Job Responsibilities: Develop data warehousing blueprints, evaluate hardware / software platforms, and integrate systems. Assess reusability of current data for analysis. Design data warehouses, including data design, database architecture, and metadata management. Build relational databases, perform data access … analysis, and design archive / recovery processes. Review and develop object / data models and metadata repositories for better data management. Knowledge of cybersecurity, privacy principles, networking, protocols, and risk management is required. Maintain databases and optimize performance. Understand database management systems, query languages, and data warehousing principles. Manage physical and virtual data storage media. Communicate effectively with … team members and stakeholders. Required Skills: MS / MA in Computer Science with 10 years' experience or BA / BS with 12 years' experience in data management, programming, and architecture. Eligibility for Top Secret clearance with completed T5 investigation. Must hold four Microsoft Certifications from specified options, including Azure and Security certifications. Alternatively, at least one role-based More ❯

defining and managing SLAs and OLAs, as well as generating and presenting service reports and KPIs. Experience of defining and managing service improvement plans Experience of working within ISO 20000-certified environment Experience of working in a retail environment, including point of sale. Proven ability to build rapport with stakeholders and communicate clearly, with all levels More ❯

if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying Professional competence and relevant experience in ITIL v3 / v4 Line management experience, ideally of a similar scope and responsibility set Experience leading and managing high severity major incidents in a time critical environment Knowledge of control frameworks … industry standards, and regulatory guidance, including ISO 27001, ISO20000, COBIT, ITIL, BIAN, FCA / PRA, CHAPS, LINK Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely Confident presenter and facilitator that has experience presenting to and working with C-level Experience working in a highly regulated environment … Experience working in a regulated, intra-group organisation where technology services are provided by and for other group entities in line with Outsourcing and third-party risk management SS2 / 21 (Desirable) Company Information Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long More ❯