15 of 15 Permanent ISO/IEC 20000 Jobs in England

managed services • Conduct regular one-to-ones, performance reviews, and development planning • Maintain and improve service management practices aligned with ISO / IEC 20000-1 • Identify and deliver service improvement initiatives • Use service data and feedback to inform decision-making • Collaborate with Security … Manager or similar role within IT services • Strong background leading and developing technical teams Cyber security experience • Experience working within an ISO / IEC 20000-1 aligned environment (using it to improve service, not just for compliance) • Experience in cyber security • Solid understanding ...

where appropriate. The role also provides subject matter expertise to support project teams, architects and designers as well as maintaining and advising on definition / dictionaries of data held within the CMDB. The Discovery and Configuration Manager is responsible for the day-to-day operations of the Discovery … Configuration Management team, ensuring processes are being correctly followed, that data quality is being measured and maintained / improved. The role is responsible for supporting the delivery of projects and programs, ensuring the seamless transition of deliveries into the CLIENT Configuration Management estate in a controlled manner, that aligns ...

ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 - £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence … ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills ...

ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 - £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence … ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials ...

incidents and escalations Championing customer experience and acting as a senior escalation point Embedding effective service management practices (aligned to ISO / IEC 20000-1) Identifying and delivering continual improvement initiatives Collaborating across Customer Success, Security, and Operations Personal requirements: Proven experience ...

priorities simultaneously A customer-first mindset with a commitment to service excellence Desirable: ITIL Foundation (ITIL v4 preferred) or equivalent Experience in a 24 / 7 or on-call environment Exposure to automation or AI-driven incident tools Experience within ISP, telecoms or service-led environments Knowledge of ISO … standards (e.g. ISO 20000, ISO 27001) If you’re an experienced Incident Manager looking for a role where you can take real ownership, shape a function and operate with genuine impact, we’d love to hear from you. Apply today or contact Elevation Tech ...

Familiarity with security and cloud-based solutions (e.g. Zscaler, Sentinel) Understanding of IT service management frameworks such as ISO 20000 / ITSM Experience producing technical design documentation and service artefacts Experience Proven experience supporting, building, and maintaining complex network infrastructure in a large organisation Track ...

security tasks meeting required service levels and complying with digital service directorate procedures. To ensure that the network meets all the relevant industry / national / legislative / compliance standards and demonstrates consistency of implementation. To take responsibility for understanding business requirements, collecting data, delivering analysis … support new solutions. Please be advised this role will be hybrid working; the client site is in Warwickshire with travel required throughout Warwickshire as / when required. You will also be be required to participate in an On-Call rota (On-Call allowance provided). To apply for this ...

security tasks meeting required service levels and complying with Digital Service directorate procedures. To ensure that the network meets all the relevant industry / national / legislative / compliance standards and demonstrates consistency of implementation. To take responsibility for understanding business requirements, collecting data, delivering analysis … VLAN Azure vWan. Strong Knowledge of Static and Dynamic routing. Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM. Authoring of Technical Design documents and Service artefacts. Demonstrate experience of supporting, building and maintain physical and virtual infrastructure ...

data skills. Essential: Proven experience managing live service operations in a managed services environment. Previous experience in and ISO 20000 / 27001. Strong hands-on experience operating ITSM processes using ServiceNow. Experience supporting cloud hosted (Azure) or Modern Workplace services (Microsoft M365) in live operation. ...

ISO 20000 (Service Management) and ITSM. *Authoring of Technical Design documents and Service artefacts. **You must be located within 45 / 60 minutes of Warwick** What you'll get in return *Stand by allowance *Excellent pension What you need ...

Strong hands-on experience with Cisco, Avaya telephony, Azure, AWS, ZScaler, SolarWinds and Sentinel. Solid knowledge of SD-WAN, VLANs, Azure vWAN and static / dynamic routing. Experience in network monitoring, service management and supplier engagement. Proven delivery of network infrastructure within large, complex organisations. Experience producing technical design … documentation and service artefacts. Working knowledge of ITSM and ISO 20000 best practice. Strong communication, problem-solving and stakeholder influencing skills. Ability to operate at, or work towards, Level 2 of the Competency and Values Framework (CVF). Apply today to speak with VIQU in confidence ...

Cisco, Azure, AWS, Zscaler, SolarWinds, Sentinel Knowledge of SD-WAN, VLANs, Azure vWAN Experience with static & dynamic routing Understanding of network monitoring, ITSM, ISO 20000 Experience working in large, complex environments On-Call 1 week in 4 rota Additional pay included in overall package Low call ...

choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator … SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using one's own expertise or coordinating the appropriate team / s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information ...

choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator … SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using one's own expertise or coordinating the appropriate team / s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information ...