20 of 20 Permanent ISO/IEC 20000 Jobs in England

pipelines to improve efficiency and reduce manual risk. Own and oversee health, performance and operational integrity of Platforms and products. Report on all KPIs / KRIs for the Platforms and products. Define, refine and communicate frameworks, policies and procedures. Identify and mitigate key risks in compliance with risk management … analyze data and mitigate risk. Proficient in ServiceNow for Incident and problem tracking, analysis and reporting. Advanced proficiency in ServiceNow for SecOps, Change / Release, and automation. Excellent communication, interpersonal and leadership skills. Ability to remain calm, decisive, and structured under pressure. Desirable: ITIL 4, IVANTI LANDesk, Qualys, Splunk ...

lead initiatives that enhance services efficiency and user satisfaction* Accountable for business impact analysis to identify vulnerabilities, critical assets and definition recovery time / point objectives* Accountable for identifying Technology business continuity risk, creating Technology Division Business Continuity Plans in alignment with Product and Platform owners to identify necessary … oversee the health, performance and operational integrity of Technology Resilience and Production Operations Platforms and products* Ensure accurate reporting of all KPIs / KRIs for the Technology Resilience and Production Operations Platforms and products, systems and tooling* Accountable for defining, refining and communicating frameworks, policies and procedures, ensuring alignment ...

UKRI Salary: £70,752 per annum. Band: UKRI Band G. Contract Type: Open ended. Hours: Full-time / Part Time (minimum 0.8 FTE) (flexible working available). Location: Polaris House, Swindon, Wiltshire - Hybrid working available. Closing Date: Sunday 2nd August 2026 About the role The Head of Service Delivery … strategic ITIL certification or equivalent professional experience highly desirable (S). Knowledge of recognised service management and assurance standards, such as ISO / IEC 20000, and an understanding of their practical application (S). Relevant experience of enterprise service environments, including ...

Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. ...

Manchester, Reading, Nottingham, Ireland or Scotland) Occasional UK travel required – expenses paid Salary: £45,000 – £50,000 per annum Are you an experienced ISO auditor looking for an opportunity to shape and lead a group-wide audit function? Do you enjoy combining hands-on auditing with governance, oversight … Reporting audit findings to senior stakeholders and driving corrective actions and continuous improvement initiatives Ensuring the organisation remains audit-ready and maintains its ISO certifications What We're Looking For Essential: Proven experience conducting ISO audits and internal audits Strong experience with ISO ...

best practices Your skillset may include: Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO / IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

governance framework, including policies, standards, and procedures. Oversee IT controls to manage risk, ensure compliance, and support regulatory requirements such as ISO 27001, COBIT, and ITIL. Lead governance for IT change management, risk mitigation, and service delivery activities. Act as primary contact for internal and external IT audits … influential industry career. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age. TPBN1_UKTJ ...

data entry, regular data updates, and high-quality technical documentation Ensure CMDB practices support operational resilience, regulatory requirements (e.g., DORA, ISO 27001 / 20000, FCA, PRA), and audit readiness by maintaining robust controls and evidence Lead stakeholder engagement, including regular forums, workshops, and feedback sessions ...

ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management … supporting organisational risk management and maintaining relevant registers. You'll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance / recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years' experience in a similar ISO or compliance ...

quality assurance and quality-related issues across multiple concurrent projects. You will be responsible for ensuring the quality standards required for certification to ISO 20000, ISO27001 and any other security or software compliance requirements placed on the company, including the government’s Cyber Security Model version … Head of Quality & Analysis, the Software and the Data Science teams to define and refine the processes for Quality Assurance in accordance with ISO 9001, ISO20000 and ISO 27001. Ensure that the Quality Assurance processes are followed by working with the Head of Quality & Analysis ...

ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management … supporting organisational risk management and maintaining relevant registers. You'll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance / recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years' experience in a similar ISO or compliance ...

Service Management Analyst (ITSM) Hybrid – 2 days per week in the office | Leeds / Bradford To £45,000 Are you passionate about driving service excellence, leading critical IT processes, and shaping the future of IT Service Management? We're recruiting for an award-winning, growing technology organisation seeking ...

Service Management Analyst (ITSM) Hybrid – 2 days per week in the office | Leeds / Bradford To £45,000 Are you passionate about driving service excellence, leading critical IT processes, and shaping the future of IT Service Management? We're recruiting for an award-winning, growing technology organisation seeking ...

DWP. Digital with Purpose. We are looking for an Senior IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to ...

Computers, Cyber-Defense, and Combat Systems) Software Quality Assurance oversight of helicopter mission system equipment and other aviation platforms Inspection and acceptance of modifications / upgrades carried out across Training Logistic Systems Software Quality Assurance oversight of Integrated Warfare Systems and Sensors Software Quality Assurance across the CADMID cycle … with external industry, Government, and Military Quality Assurance staff Your skillset may include: Qualification in software design, engineering, or computer science (NVQ Level 4 / ONC or above) Qualified AS9100 Lead auditor (preferred) or Qualified Lead Auditor in one of the following ISO9001, 2000, or 27001. An understanding ...

Combat Systems). Software Quality Assurance oversight of Merlin Mk2 helicopter mission system equipment and other aviation platforms. Inspection and acceptance of modification / up-grades carried out across Training Logistic Systems (TLS) in support the ongoing training of military personnel using a variety of simulator and classroom equipment … collaboration with other functions, will also be required. Required skills, qualifications and experience: Qualification in software design, engineering, or computer science (NVQ Level4 / ONC or above). Qualified AS9100 Lead auditor (preferred) or Qualified Lead Auditor in one of the following ISO9001, 2000 or 27001. An understanding ...