ITServiceDeliveryManager page is loaded ITServiceDeliveryManager Apply locations GBR - ANY CITY time type Full time posted on Posted 4 Days Ago job requisition id Job Description: Job Title: ITServiceDeliveryManager Location: UK Remote Working (occasional … lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. About the Job Reporting to the Head of ITServiceDelivery, the ITServiceDeliveryManager is responsible for the delivery of ITservices across Velonetic and our … clear focus on Quality, Cost and Delivery as well as driving Programme and Project delivery that deliver the business requirements. The ITServiceDeliveryManager will be recognised for their individual ability, and the ability to collaborate and lead a team of professionals, to optimise processes, to enhance internal and More ❯
COMPLIANCE SERVICEDELIVERYMANAGER/OPERATIONAL IT COMPLIANCE Up to £100,000/Bonus/Car Allowance & Strong Staff Benefits SECURE has Strategically Partnered with a Multi-Award Winning, Software Based organisations. As an independently owned market leader, they are a major driving forces behind Innovative Development of Enterprise-Led Internet Technology. Success in … this position with enable to business to securely achieve its global growth ambitions. Role Overview: This is a fantastic opportunity for an experienced Compliance Manager to Lead a Team of 12 including Compliance Analysts & Team Leaders. Reporting Directly to Head of Compliance, you will focus on ensuring Compliance across IT & Tech-driven areas, particularly Applications & Technology … Proven Experience Managing Teams within an IT or Tech Environment. Expertise in IT Compliance Stack , specifically in Applications & Technology Functions. Strong Understanding of banking, financial services, or similarly Regulated Sectors. Knowledge of Compliance Frameworks & Risk Management within Tech environments. Strong Communications Skills with Ability to engage both Technical & Non-Technical Teams. Solution-Oriented Approach to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Law Support
ITServiceDeliveryManager – London (Hybrid) Join a leading law firm as their ITServiceDeliveryManager , taking the lead in ensuring seamless IT operations, driving service excellence, and supporting a forward-thinking business with a global client base. This is a fantastic opportunity for an … experienced IT professional to step into a leadership role with real impact — managing a talented IT team, optimising servicedelivery, and aligning technology with the firm’s long-term strategic goals. What you’ll do: Oversee the day-to-day delivery of ITservices across the business Lead, mentor … projects and adoption of new tools and processes Ensure compliance with cybersecurity, privacy, and governance standards What we’re looking for: Proven track record in ITservicedelivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such More ❯
We are seeking a highly skilled and experienced ITServiceDeliveryManager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality ITservices to support critical defence operations. This role requires strong leadership skills, technical … expertise, and the ability to manage complex servicedelivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: ServiceDelivery Management: Lead the delivery of ITservices to meet both operational and strategic goals. Ensure that service levels (SLAs … and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point of contact for stakeholders, ensuring that servicedelivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. More ❯
ITServiceDeliveryManager - Hybrid (Gloucestershire) - £45,000 - £55,000 + Excellent Benefits I'm seeking an ITServiceDeliveryManager for a Public body, based in Gloucestershire. They are looking for someone to manage the delivery, performance, and ongoing development of several critical ICT platforms. … This is a strategic role where you'll manage servicedelivery, drive improvements, and ensure systems meet operational and organisational needs. Benefits: 24 days + bank holiday (increases with length of service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount Requirements of … the ITServiceDeliveryManager: Act as the primary service owner and decision-maker across critical business systems Lead user groups and represent the organisation at regional and national collaboration meetings Drive system performance, functionality improvements, and service integration across departments Own change governance, risk escalation, and compliance processes Liaise with suppliers, deliveryMore ❯
more than a century in the industry, we continue to innovate as a world-leading organisation. The Role The ITSDM is responsible for overseeing the delivery of services provided by external vendors to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves as a liaison between the company … Services provided by both internal and external service providers, maintaining accountability from the service provider's delivery obligations. Responsibilities As our ITServiceDeliveryManager, some of your day to day duties will include Work closely with service providers to ensure a high quality of services delivered Oversee the … delivery of services by vendors to ensure they align with the company's standards and objectives Act as the primary point of contact for escalations, issue resolution, and service reviews Partner with the MSPs to implement new technologies, automation and process optimisation Monitor and report on the overall performance of services creating service effectiveness reporting to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Dawn Ellmore Employment Agency
Dawn Ellmore Employment are working with a top Law Firm in their search for an ITServiceDeliveryManager to join their team! This exquisite opportunity is an excellent chance to join a well-established and thriving firm at their prime. With an excellent starting salary of offer along with hybrid working plus a … bountiful benefits package - this is not to be missed! To be successful you must have prior experience as an ITManager within ServiceDelivery from a legal or professional services environment. It is essential that you hone strong technical skills as well as being well-rounded with Office 365. Having experience … strong desire to succeed. Duties will include: Dealing with the day-to-day operations of IT within the company. Being the lead for ITServiceDelivery projects. Ensuring that the ITservice performance is monitored. Implementation of new systems. Identify service improvements and work in unison with stakeholders in the implementation process. More ❯
IT Technical ServiceDeliveryManager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a … Technical ServiceDeliveryManager to lead complex issue resolution, support our Service Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager … report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join Us? Competitive salary Private healthcare More ❯
Dawn Ellmore Employment is working with a top Law Firm in their search for an ITServiceDeliveryManager to join their team! This is an excellent opportunity to join a well-established and thriving firm. The role offers a competitive starting salary, hybrid working arrangements, and a comprehensive benefits package. To be successful … candidates must have prior experience as an ITManager within ServiceDelivery, preferably in a legal or professional services environment. Strong technical skills are essential, particularly with Office 365, and experience with implementing systems is key. The ideal candidate will also possess strong management capabilities and a driven, hard-working attitude with a … strong desire to succeed. Key duties include: Managing the day-to-day IT operations within the company. Leading ITServiceDelivery projects. Monitoring ITservice performance. Implementing new systems. Identifying service improvements and collaborating with stakeholders during implementation. This is an excellent role that won't be available for long. Get in More ❯
ServiceDeliveryManager - Full time permanent role - Hybrid (Chiswick 3 days a week) - Salary up to £65,000 plus 25 days holiday and travel covered A reputable West London firm are currently looking for an experienced ServiceDeliveryManager to join their IT team. This … role will work to ensure internal users receive efficient IT support from both internal and external teams. Duties will include: - IT Helpdesk management - Analysis of services received and planning for future improvements and service enhancements - Ensuring availability of IT support resources - Making sure support functions are fully equipped and trained - Hands on support More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
to work in the UK and be able to travel into the office 3 days PW to apply for this role A leading organisation is seeking a ServiceDeliveryManager to join its operations team, focusing on enhancing the quality of ITservice processes and managing internal knowledge resources. This is a key role … for someone passionate about continuous improvement, service excellence, and knowledge sharing. Key Responsibilities: Monitor and improve the quality of IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements across service workflows Deliver training and support to IT teams on best practices Analyse performance metrics and drive service enhancements Collaborate with … cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with ServiceDelivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional More ❯