1 to 25 of 88 Permanent IT Support Technician Jobs in England

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by … the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT More ❯

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office … and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 nd and 3 rd line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to … maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user More ❯

2nd/3rd Line Support Engineer IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 £36,000 per annum + up to 10% matched pension contribution Full Clean UK Driving Licence required We are currently seeking a highly capable 2nd …/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You ll provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and … hardware. Provide remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers, printers, phones, routers, firewalls, and access points. Assist with training needs analysis and internal skill development. Experience in a More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for … progression opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and More ❯

Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the … vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will … be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven More ❯

IT Technician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on IT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity … environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line IT support to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset …/11 Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) Active Directory/Group Policy Azure AD Windows Server environments Basic networking (TCP/IP, DNS, DHCP) 🎁 What’s in it for You? Salary up to £30,000 (depending on experience) 22 days annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive More ❯

Senior IT Support Technician (Field Based)/£26,000 £29,000 + Company Benefits/Covering Sussex, Surrey, Essex & Kent Are you an experienced IT Support Technician ready to take your next big step? Join a well-established, fast-growing Managed Service Provider offering real career growth and the opportunity to work across a … diverse client base in education and business. This role is perfect for someone with 23 years of hands-on IT support experience who enjoys variety, autonomy, and delivering exceptional service. Whats on Offer? Competitive salary (£26,000 - £29,000, based on experience) Company laptop and phone Paid mileage and expenses covered Life Insurance Work with cutting-edge tech … across varied environments Join a friendly, supportive team that values relationships over sales Genuine opportunities for progression and development Key Responsibilities of the Senior IT Support Technician: As a field-based Senior IT Support Technician, youll be the go-to expert for multiple clients, tackling everything from day-to-day support to infrastructure More ❯

Job Title: IT Support Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an IT Support Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the latest Microsoft technologies in a fast-paced, supportive environment. As … part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention. What they offer: On-site parking Monthly team social events Paid-for Microsoft certifications and training Clear career progression … Group Policy Azure cloud services Networking – firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team More ❯

Position: IT Support Technician Location: Bristol (Queen Square, onsite role) Salary: £28,000 - £33,000 Working hours: 8:30am – 5:00pm About GDS Group GDS Group is a global B2B solution provider of insight, content, pipeline growth, production studios and creative services delivered through our virtual platforms and face-to-face experiences. Founded on our thirty years … suite executives, using real-life, real-time human interactions, to help solve their shared challenges and accelerate projects, so together, we outpace the speed of change. Role Background: The IT support technician role is a key role in our Information Technology team. The Support Technician will be responsible for desktop & server-side management with a … primary focus on providing technical support for our Bristol office. The role will also provide support to our other global offices in Miami, New York and Kosovo. Reporting to the IT Manager you will understand networks across multiple sites and be on hand to advise on solutions to ensure the smooth running of the office. This is More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits … Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits … Permanent WORKING HOURS: Shift based working hours Monday – Friday (8.30am – 4.45 or 9.00am – 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the company’s ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be More ❯

Social network you want to login/join with: Desktop Support Technician On-site 5 days/week in London, UK Long term contract (12 months +) *We need desktop support resource with AV (Audio Visual) support experience. The Desktop Technician provides advanced technical support for end users, focusing on the efficient resolution of … hardware, software, and network issues. The technician ensures optimal functionality of desktops, laptops, mobile devices, and peripherals by troubleshooting, diagnosing, and resolving more complex problems. This role also includes deploying systems, performing upgrades, and contributing to IT projects, offering guidance to junior technicians as needed. Responsibilities: • Diagnose and troubleshoot complex hardware, software, and network issues, escalating as necessary. … Provide technical support for desktops, laptops, mobile devices, and peripherals, both in-person and remotely. • Install, configure, and maintain operating systems, software applications, and system updates. • Assist with advanced system configurations, including imaging and deployment of desktops and laptops. • Maintain network connectivity, resolving issues related to VPN, Wi-Fi, and wired connections. • Collaborate with other IT teams (network More ❯

IP professionals across Europe | Reach out for a confidential discussion on what a career at HGF could look like for you The Position We are looking to recruit an IT Support Technician to provide a combination of first & second line helpdesk support, assisting with hardware and software problems via phone, email and in person for all … HGF offices restoring service to the customer as quickly as possible. Provide informal 1-2-1 training to support users in using their equipment more effectively and where possible improve their knowledge and to provide self-support resolution wherever possible. HGF tries not to buy propriety software packages, preferring to create tailored systems in-house and because of … this the IT team has direct access to business users when developing solutions. HGF’s main solution ‘Insite/Tempesta’ is used by 98% of the people in the business, this is a totally bespoke and multi-functional system relied on by the business and is written by the team. To ensure its effectiveness and efficiency, it requires More ❯

The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. … This role will be office-based and is NOT offered on a remote or hybrid basis. A snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within … the IT support team and any other reasonable task as advised from time to time. Escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain … hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety More ❯

We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving … technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and … solutions provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. More ❯

IT Support Technician ?" UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the … ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role … information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment More ❯

IT Support Technician (1st/2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near … Blackfriars and is typically 9am - 5.30pm. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Assist users with software queries, new laptop setups, and basic troubleshooting. Help onboard new employees by setting up devices and hand holding them through … software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong More ❯

About the role We’re looking for a friendly, motivated and technically capable IT Support Technician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day … technical support to our staff across 40+ care homes and central offices, helping resolve issues quickly and professionally. Alongside this, you’ll have opportunities to assist with server tasks, Active Directory, Office 365 administration and other infrastructure projects as part of your development. This is a permanent role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate issues in a timely manner to ensure minimal disruption. More ❯

flexible working hours, patterns and locations to suit you and our business. About the opportunity: We are seeking a dynamic, passionate and proactive customer-focused Level1 (L1) Service Desk Support Technician to join our ServiceNow team at our brand new, state of the art office in Theale, UK, situated close to Reading. Providing essential ServiceNow L1 technical assistance … and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues … to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual “Tech Bar” sessions to resolve L1 type ticket queries Drafting “Tech Tuesday” newsletters, includes “ tips & tricks” to bolster end-user productivity More ❯

Job Specification: IT Support Technician Location: Newton Aycliffe Department: IT Support Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide … end-user support for hardware, software, systems, and access issues. Respond to technical support requests via telephone, email, and face-to-face. Troubleshoot and resolve issues using Service Desk tools. Install and configure hardware/software (e.g., PCs, printers, business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer … systems and networks. Document all activities and participate in regular IT team meetings. Main Tasks Log and track IT issues through the IT Helpdesk. Liaise directly with users to determine and resolve issues or discuss solutions. Work independently or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under More ❯

This is an exciting opportunity for an IT Support Technician to support the technology needs of a highly reputable educational institution near Worcester. The role requires a proactive individual to assist in maintaining and improving IT systems and providing day-to-day end user support on a range of technologies across both Microsoft and … within a highly impressive campus, and the opportunity to work closely with an established Technology team and build your hands-on experience. Description As the successful candidate for the IT Support Technician role, you will provide first and second line IT support to students and staff alike, with the goal of resolving technical issues efficiently. … technologies, with a central focus on Office365, as well as Apple hardware including iPads and iPhones. You will work in a hands-on environment, assisting in managing and maintaining IT hardware, software, and network infrastructure. Whilst the majority of the role will be support-based, you will have the chance to collaborate with the wider technology team on More ❯

run business established in the 1950s with 34 betting shops located throughout the North East of England and Cumbria. Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time IT Support Technician to join our team based at … our Company head office in Ashington, Northumberland. The role will primarily involve providing technical support to our customers across Chisholm and BTC client estates . You will configure & test new hardware/software for use in a production environment and carry out routine maintenance and effective housekeeping on current I.T. systems and infrastructures. This is an excellent opportunity for … someone with 1 to 2 years experience working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To More ❯

Job summary Provide IT support to customers ensuring systems are maintained and supported to the highest standards. To ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures. The post holder may be required to be the first point of contact for all customers with IT Services … queries. This includes call answering, logging calls onto the Service Desk system, password reset, application configuration resets and changing permissions on IT systems. In addition, the post holder will assist in configuration, testing and upgrades of all IT systems and will ensure the continued improvement of data quality throughout the Trust. Main duties of the job To provide … assistance, advice, and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems and software applications To Assist in system upgrades and rollouts across the Trust as directed To configure, audit, and install More ❯

Find UK visa-sponsored positions for IT User Support Technicians. Explore opportunities and kickstart your tech career in the UK. Are you looking for a job with visa sponsorship in the UK? Here is a WhatsApp channel that only publishes visa sponsorship jobs. https://whatsapp.com/channel/0029Va4bIhd6GcGCVFJLgE2L IT User Support Technicians with … UK Visa sponsorship To assume accountability for providing internal and external users of IT systems and applications with technical support, counsel, and direction. Additionally, when end customers encounter problems with network, software, or hardware, User Support Technicians offer second and third line technical support. By guaranteeing the prompt resolution of issues and providing advice on the efficient … use of IT resources, they play a crucial part in preserving user happiness. This assistance can be given remotely, via phone, email, in-person, or through other means of communication. These positions are crucial to guaranteeing that IT services are used and run efficiently inside a company. Principal Duties and Assignments: Offers IT users technical assistance Gives More ❯