1 to 25 of 64 Permanent ITIL Foundation Certificate Jobs in England

high-quality infrastructure and network support in a demanding, customer-focused environment. The successful candidate will demonstrate an excellent customer service attitude, hold an ITIL Foundation certificate , and have a strong working knowledge of ITIL . You will be working within a fast-paced and technically … Agreements (SLAs) and challenging deadlines. Key Deliverables The successful candidate will be expected to: Support and deliver technical solutions throughout all stages of the ITIL service lifecycle . Consistently exceed customer expectations while providing additional support and guidance to other Service Desk team members. Ensure all activities comply with ...

strategic roadmap for Unified Communications services, helping prepare the organisation for future technology evolution and migration programmes. About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues … careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential Degree in Information Technology, Telecommunications, Computer Science, or a related discipline or equivalent demonstrable specialist experience. ITIL Foundation Certificate (or equivalent service management qualification). Evidence of continuing professional development in Unified Communications, Voice, or Network technologies. Relevant Cisco Collaboration ...

Office, AD, SharePoint, Teams, Exchange, OneDrive etc.) Experience of using Oracle modules including iProcurement & Supply Chain, SharePoint, or equivalent business systems IT Infrastructure Library (ITIL) Foundation Certificate with experience in following and adopting ITIL processes Prince2 Foundation qualification or equivalent Demonstratable experience of using … Knowledge and experience of procurement processes Knowledge and experience of logistic processes Knowledge and experience of incident and problem management solutions IT Infrastructure Library (ITIL) Practitioner Certificate PRINCE2 Practitioner, AgilePM, Change Management or equivalent qualification The Institute of Leadership & Management (ILM) Level 2 or above or equivalent Qualification ...

strategic roadmap for Unified Communications services, helping prepare the organisation for future technology evolution and migration programmes.About usThe Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care … visiting our careers website: www.careers.northerncarealliance.nhs.ukPerson Specification Qualifications EssentialDegree in Information Technology, Telecommunications, Computer Science, or a related discipline or equivalent demonstrable specialist experience.ITIL Foundation Certificate (or equivalent service management qualification).Evidence of continuing professional development in Unified Communications, Voice, or Network technologies.Relevant Cisco Collaboration certification or equivalent experience.Demonstrable ...

/DPA as it applies to automated processes. Experience of the following would also be beneficial: Process improvement methodologies (e.g. Lean, Six Sigma). ITIL Foundation certificate or a demonstrable understanding of ITIL principles. Project management methodologies (e.g. PRINCE2). Broader automation and AI technologies, such ...

junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation … network design, firewall rule flow, VLANs, VPNs, Cisco infrastructure, and secure access architecture. Identity & Access Management Knowledgeable in Active Directory, Okta, Microsoft PKI, and certificate lifecycle management. Technical Leadership Proven ability to lead complex projects, resolve technical challenges under pressure, and deliver on deadline-driven objectives. Documentation & Solution Design ...

impact Requirements Demonstrated professional experience in a regional Network Operations (NetOps) or Network Engineering role Strong working knowledge of enterprise IT governance, compliance, and ITIL frameworks Ability to drive complex technical project milestones independently Capability to align network specialisation with broader enterprise IT and business objectives Demonstrated success working … enterprise cloud migrations into actionable, resource-allocated project steps Preferred: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA) Preferred: ITIL® Foundation Certification in IT Service Management Core Competencies Demonstrates expertise in diagnosing network performance issues and implementing network designs, with a strong focus ...

specific qualification (e.g. for example CISMP) or Recognised risk management industry-specific qualification, for example PCIRM A recognised qualification in IT Service Management e.g. ITIL Foundation certificate or equivalent experience, In-depth professional experience of working in an I.T., information security, information governance, or risk-related role ...

ability to travel to customer locations when those face-to-face connections and on-site working sessions matter most.**The Nice-to-Haves*** **ITIL Knowledge:**ITIL Foundation certification or equivalent practical ITIL process knowledge.* **Platform Background:**Prior experience at or against a service management platform (ServiceNow ...

support experience Desirable Experience with PaperCut, uniFLOW, Equitrac or similar print management platforms Knowledge of Microsoft 365, Azure and cloud print technologies Understanding of ITIL service management principles ITIL Foundation Certification Microsoft certifications Vendor certifications relating to print technologies Degree, diploma or equivalent qualification in Information Technology ...

role within a Microsoft‐centric environment. Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Microsoft Security, Compliance, and Identity Fundamentals/SC-500. ITIL Foundation certification or working knowledge of ITIL service management principles. Familiarity with PowerShell scripting for M365/Azure automation. Personal Attributes ...

data platforms and reporting technologies (e.g. Power BI, Databricks or similar) would be beneficial.Experience using IT Service Management tools such as ServiceNow or Jira.ITIL Foundation certification or equivalent experience (desirable).Strong analytical and problem-solving skills with the ability to investigate complex technical issues.Excellent communication and stakeholder management skills ...

technical governance. It also involves mentoring colleagues, evaluating emerging technologies and delivering infrastructure improvements that enhance efficiency and reduce costs. About us Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead … stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer. Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit andretaina workforce whichrepresentsthe rich ...

Directory , including OU design, GPOs, Group Policy Preferences, Domain Controllers and roles management. Manage core infrastructure services including DNS, DHCP, WINS and PKI/certificate services . Support and manage Azure and Microsoft Entra ID services, including: Conditional Access Role and Group Management Entra Connect Microsoft Authenticator On-premise … DHCP . Strong knowledge of Microsoft Azure and Entra ID . Extensive PowerShell scripting experience, including creation, testing and modification. Experience with PKI, certificate management and Domain Controller administration . Experience supporting SSO and authentication technologies . Experience with server migrations, upgrades, patching and application migrations . Understanding ...

options. Profile A successful Service Delivery Manager should have: Proven experience working with managed service providers and third-party IT suppliers. Strong understanding of ITIL service management processes. Experience across Service Desk, Incident, Problem, Change and Release Management. Strong knowledge of service management platforms such as ServiceNow, Remedy … Windows desktop technologies. Strong documentation, analytical and problem-solving skills. Ability to work independently with minimal supervision. Degree-level education or equivalent experience. ITIL Foundation certification (or higher). Minimum of 5 years' experience within IT and business environments. Job Offer A fixed-term contract role with ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience ...

devices VPN connectivity User account and access-related issues Escalate complex technical issues to Level 2 or Level 3 support teams as required. Follow ITIL-based Incident, Request, and Problem Management processes. Maintain accurate documentation of incidents, root causes, resolutions, and ticket updates. Deliver a high level of customer … written communication skills. Ability to work effectively in a fast-paced, customer-focused environment. Willingness to work in shifts, if required. Preferred Qualifications ITIL Foundation Certification or basic knowledge of ITIL processes. Experience supporting remote users and hybrid work environments. Exposure to Microsoft 365 administration and cloud ...

e.g., Microsoft 365, collaboration tools, and FRP-specific systems). Maintain accurate records of all interactions and resolutions in line with compliance standards. Follow ITIL-aligned best practices for incident, problem, and request management. Assist in creating and maintaining knowledge base articles to support self-service and team efficiency. … Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies Analytical thinking ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment. Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable. Experience ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment.Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable.Experience of managing ...

Certified DevOps Engineer – Professional or equivalent certificationProficiency in Terraform, AWS CDK, or CloudFormationExperience with Ansible for configuration managementStrong scripting skills (e.g., Python, PowerShell, Bash)ITIL Foundation Certification or experience with ITIL-based environmentsClearance Requirements:BPSS pre-screening required to startClearance for Role SCMust be a UK Citizen ...

configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms … Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes ...

maintenance procedures Strong communication and problem-solving skills. Full UK driving licence and access to a vehicle. Desirable Microsoft Exchange 2019 or Exchange Online. ITIL Foundation certification. Microsoft certifications. About You We're looking for someone who is passionate about technology and eager to build a long-term ...

Flexera One for cost management Background in financial modelling, management accounting, or FP&A Data engineering certifications (Azure Data Engineer, AWS Data Analytics, dbt) ITIL Foundation certification Experience in hybrid environments bridging on-premises and cloud cost management About Us We're a global, team of innovators. Together ...