4 of 4 Permanent Incident Analyst Jobs in England

Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2-3 years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to … Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process … sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail More ❯

Senior Incident Responder - SOC Analyst (L3) £71000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior Incident Responder - SOC Analyst (L3) Location: UK-wide (hybrid/on-site as required) Salary: £71,000 + Bonus Clearance: Must be eligible for SC Clearance Our client is a global consulting and technology services firm … supporting public and private sector organisations with complex digital and cyber transformation. They are building out their UK Security Practice and are seeking a Senior Incident Responder - SOC Analyst (L3) to lead investigations, manage escalations, and strengthen cyber resilience for mission-critical environments. The Role As a Senior Incident Responder, you'll be the escalation point for … to containment and remediation. You'll drive root cause analysis, ensure runbooks and playbooks are followed, and directly engage with clients and delivery managers to provide expert guidance on incident handling. This is a hands-on technical leadership role that combines investigation, response, threat intelligence, and collaboration with stakeholders. You'll also support service improvement, tool optimisation, and the More ❯

We are searching searching for a Technical Resilience Analyst , who will play a key role in strengthening the organization's resilience posture, with a focus on AWS cloud environments. This role combines hands-on technical analysis, project delivery and business support to ensure systems are robust, compliant and recoverable. This position will be a 6 month engagement (Inside IR35 … environments. Excellent communication skills, with the ability to explain technical concepts and provide clear guidance to non-technical stakeholders. Strong analytical and problem-solving abilities. Experience with resilience testing, incident response and compliance reporting. More ❯

L2 Security Analyst - SIEM, EDR, Firewalls, Email gateways, Incident Response, Triage - Hertfordshire - £38,000 - £40,000 Opportunity to join one of the fastest growing Solution Providers in the UK and they are showing no signs of slowing down. This role is to add to an already busy SOC team working on triaging, investigating, and resolving security tickets, as … well as supporting the wider team in maintaining the organisation's security posture Key skills (essential) Proven experience working in a SOC environment or as a Security Analyst Strong understanding of the Microsoft stack especially the Security piece - Sentinel and Defender. Strong understanding of cybersecurity fundamentals, including malware, phishing, and network attacks Familiarity with endpoint protection, Firewalls, and email … security systems Knowledge of Scripting or automation (eg, PowerShell, Python) Experience with incident response frameworks and ITIL ticketing systems (eg ServiceNow, Jira) Nice to have Any MS365 certifications and CW PSA (nice to have) Relevant security certifications such as CompTIA Security+, CySA+, GSEC, or equivalent (nice to have) Within this role and organisation, there is loads of opportunities for More ❯