understanding of technologies/hardware supported General understanding of related technologies Excellent Customer Service Desirable skills and knowledge/certifications Citrix Xenapp. Any Microsoft/Citrix/VMWare certification Appsense Management Other virtualization solutions, e.g. VMware SCCM App-V Networking What We Will Do For You Competitive compensation Pension scheme DXC Select - Our comprehensive benefits package (includes private health/ More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Marshall Land Systems Canada Inc
Experience of Windows registry and file system; Experience of Microsoft Group Policies and Active Directory Scripting using tools such as PowerShell; Windows 10 support and patch management using WSUS, LANDesk (or equivalent desktop management tools) Experience of working in a Citrix 7.x environment Knowledge and practical experience of application packaging, customisation and deployment methodologies and toolsets. Application virtualisation (App-V … of contributing to the development of the deployment service, particularly relating to the development of technical methodologies, best practice, policies, procedures and associated documentation Experience of Systems management, using iVanti or SCCM as the deployment infrastructure Knowledge and experience with ITSM/ITIL V3 Reference model. Good logical diagnostic skills, ability to troubleshoot and resolve complex technical issues such as More ❯
IT professionals to resolve technical issues efficiently and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heatsoftware Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA’s Provide More ❯
IT professionals to resolve technical issues efficiently and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heatsoftware Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Provide More ❯
