2 of 2 Permanent Junior Infrastructure Engineer Jobs in England

Junior Infrastructure Engineer Hertfordshire £40,000 - £45,000 + Package Key Responsibilities: IT Support & Troubleshooting: Act as a first and second line of support (L1/L2), responding to, triaging, and resolving IT support tickets for hardware, software, and network issues in a timely manner. Escalate complex issues to senior engineers when necessary. System Maintenance & Monitoring: Assist … Documentation: Help create and maintain clear technical documentation for common procedures, system configurations, and user guides. Qualifications & Experience: Approximately 2- 3+ years of experience in an IT support or junior infrastructure role (e.g., IT Support Analyst, Helpdesk Technician, Junior Systems Administrator). Hands-on experience supporting Windows Server environments, including user administration in Active Directory. A solid More ❯

Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either … having done an internships or entry-level role. Skills include - a foundation in infrastructure - Virtual machines/compute resources, Networking (DNS, VPNs, subnets, firewalls, load balancers), Storage solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via … phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident Management & Escalation, Log, categorize, and prioritize Incidents and Service Requests accurately and escalate complex or unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross More ❯