Stoke-on-Trent, Staffordshire, England, United Kingdom
Dorchester Search & Selection
offering the opportunity to work across a broad range of technologies and services. You’ll be supporting our business customers across multiple services including Ethernet, broadband, voice (VoIP and PSTN), security, and hosting. Our customer base ranges from small sole traders to large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server More ❯
days from anywhere Why this job matters As a Technical Service Professional , you'll support BT's Digital Voice and Media Gateway platform-an essential component in replacing traditional PSTN lines with IP-based services. This role involves diagnosing and resolving service issues, collaborating with engineering and operations teams, and driving continuous improvement in service delivery.You don't need to More ❯
work to ensure continued smooth operations for our customers, troubleshoot and diagnose faults in a wide range of areas including Geo SCADA software, AVEVA PI, Outstations (RTUs), Communications (serial, PSTN, network TCP/IP, GSM and mobile data networks), telemetry protocols (DNP3, DNP3 WITS, MQTT, Modbus, IEC 60870-5-x, OPC, etc), Microsoft operating systems, Active Directory, server and client More ❯
