1 to 25 of 72 DemandTrendPermanent Proactive Monitoring Jobs in England

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous … improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in … to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure More ❯

maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous … improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in … to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯

on support for operational issues and ensure platform reliability. Continuous Improvement & Automation Automate workflows to reduce manual intervention and increase efficiency. Contribute to infrastructure-as-code and DevOps pipelines. Monitoring, Observability & Security Develop proactive monitoring strategies and support security best practices. Participate in incident response, threat simulation, and operational runbooks. Troubleshooting & Collaboration Provide 3rd line support, collaborating … operating systems, cloud technologies, and hardware. Strong scripting/automation skills (PowerShell, Python). Understanding of containerisation/orchestration (Docker, Kubernetes). Excellent troubleshooting and communication skills. Security and monitoring knowledge desirable. More ❯

explore and implement optimal solutions for users while developing technical skills through exposure to a wide range of technologies. Key Responsibilities: Provision, configuration, and maintenance of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis More ❯

obligations. Required Skills & Experience: A self-starter with the ability to manage issues through the full lifecycle from triage to resolution. Strong verbal and written communication skills, with a proactive approach to user support. Analytical mindset with the ability to identify trends, recurring problems, and provide effective solutions. Solid understanding of Office 365 applications, Azure Active Directory, and Intune More ❯

SLAs, align with business needs, and comply with governance, security, and regulatory requirements. The role will manage supplier performance, oversee incident and problem resolution, and drive operational excellence through proactive monitoring and continuous service improvement. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history … technologies (Windows, Google Suite, collaboration tools, device management). Hands-on experience with ITIL processes, especially incident, problem, change, and service level management. Excellent supplier management and contract performance monitoring skills. Strong stakeholder engagement and communication skills, with the ability to influence at all levels. . Qualification Highly Desirable Skills and differentiators: IT technical background in End User Computing More ❯

Hybrid Working - Warrington. Are you a skilled Network Engineer with a passion for building and maintaining robust, secure, and high-performance networks? We're looking for a proactive, technically proficient individual to join our dynamic IT team and help drive our network infrastructure forward. Responsibilities: Configuring and Installing Network Devices: Deploy and maintain routers, switches, firewalls, VPNs, and wireless … access points. Network Maintenance and Upgrades: Perform system upgrades, apply patches, and ensure up-to-date and secure configurations. Monitoring Network Performance: Ensure network reliability, availability, and efficient resource utilization through proactive monitoring and capacity planning. Troubleshooting and Support: Provide Level 2/3 technical support, resolving complex network issues in line with established change management policies. More ❯

Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice. Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage. Lead initiatives to improve availability, performance, and scalability through proactive monitoring, capacity planning, and ongoing maintenance. Collaborate with development squads to … embed monitoring, reliability, and scalability best practices within the development lifecycle. Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns. Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams. Participate in out-of-hours on-call or standby duties when required. … Qualifications What we’d love you to bring: Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc) Monitoring/alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace) SME on monitoring best practices for a variety of different platforms and technologies Docker and Kubernetes Git/Gitlab Jenkins/CI/CD/ More ❯

scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are More ❯

customer relationships that promote retention and loyalty Strategic guidance is delivered to the customer to achieve increased adoption and value leveraging FI AI driven solutions and methodology Continuous and proactive monitoring of customer initiatives & challenges Proactive, strategic and expanding utilization to support account growth FI solution use is expanded and adopted within and across customer functional teams … support strategy Ability to work in a dynamic environment and balance multiple responsibilities Outstanding communication skills to include listening, verbal, written and presentation skills Excellent organizational & time management skills Proactive and driven to provide optimal results with high personal drive, integrity, and a positive attitude Comfortable working in a team environment with Product, Sales, IT, and all levels of More ❯

work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squad’s delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholders—including customer service, operations, and marketing—to prepare teams More ❯

upcoming work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the More ❯

scale through innovation and continuous improvement. Key Responsibilities Lead the development & execution of infrastructure strategies and multi-year roadmaps. Ensure high availability and resilience of all technology infrastructure, with proactive monitoring and early-warning systems. Oversee critical infrastructure platforms including O365, Cloud environments, data networks, and server/storage operations. Develop, lead, and grow high-performing infrastructure teams More ❯

the ISOC for Tier 1, Tier 2 and Tier 3 support functions Resolution of full range of technical support issues. Effectively communicate with customers, and within the company. Provide proactive monitoring and management of services to all customers. Be able to work without continuous supervision and be trusted to provide professional support services to Intercitys customers To be More ❯

Demonstrate appropriate test approach/technique selection rationale Maintain accurate test artefacts and deliverables Conduct defect review meetings to proactively monitor and manage defect progression leading to their resolution Monitoring progress and exception reporting of ones own work against planned activities Adhere to system documentation, process models/workflows and guidance from the Test Lead Adopt best practice standards More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

migrations, ensuring quality and acting as escalation point. Developed and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and … cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. More ❯

working alongside fast-paced delivery teams, using top-tier tools like GitLab, Jira, Slack and SharePoint whilst collaborating with partners like AWS, UiPath and MongoDB. We're big on proactive monitoring, robust solutions and keeping critical services running smoothly. You will also have access to amazing learning resources, from expert-led training to direct Slack support channels. Details. More ❯