24 of 24 Permanent Qualitative Research Jobs in England

Researcher (SC Cleared) Role: User Researcher (SC Cleared) Specialism(s): Figma, GDS, Government Digital Service, User Researcher, Full Service lifecycle, User-Centred Design, WCAG, Qualitative Research, Quantitative Research, Prototyping, GDS Service Manual, Web Apps Type: Contract, Inside IR35 Daily Rate: £400 - £440 per day (via Umbrella) Location … Proven experience working as a User Researcher within UK Government or public sector , aligned to GDS Service Manual standards Strong hands-on experience delivering research across the full service lifecycle (Discovery, Alpha, Beta, Live) Demonstrable experience planning and conducting qualitative and quantitative user research , including interviews, usability ...

shape the digital journey of a high-volume eCommerce business? Do you enjoy turning behavioural insight into measurable commercial performance? Ready to own research end-to-end in a growing, sustainability-focused retail environment? We’re hiring a UX Researcher to join a purpose-led online retail organisation processing … products annually. The Opportunity – UX Researcher This UX Researcher role sits at the intersection of Product, UX/UI and Marketing. You will own research across the full digital customer journey — from discovery to checkout — ensuring user insight directly drives conversion, retention and engagement. You’ll combine qualitative ...

shape the digital journey of a high-volume eCommerce business? Do you enjoy turning behavioural insight into measurable commercial performance? Ready to own research end-to-end in a growing, sustainability-focused retail environment? We’re hiring a UX Researcher to join a purpose-led online retail organisation processing … products annually. The Opportunity – UX Researcher This UX Researcher role sits at the intersection of Product, UX/UI and Marketing. You will own research across the full digital customer journey — from discovery to checkout — ensuring user insight directly drives conversion, retention and engagement. You’ll combine qualitative ...

native "on-the-ground" perspective to navigate cultural nuances, regulatory landscapes, and local consumer psyche. User & Expert Discovery: Lead high-level expert interviews and qualitative user research to validate product-market fit (PMF). Expansion Frameworks: Synthesize research into actionable go-to-market (GTM) strategies, influencing everything … within a Corporate Strategy team at a leading global tech company. Master of Inquiry: Highly skilled in structured interviewing and qualitative research—you know how to ask the right questions to uncover the "real" data. Analytical & Grounded: You can turn high-level theory into pragmatic, executable moves ...

experienced User Researcher with strong NHS experience. This role will play a key part in shaping a national service by leading user centred research across a complex healthcare landscape. You will work closely with product, delivery and business analysis teams to ensure the service is grounded in real user … needs and aligned to NHS standards. Key Responsibilities Lead end to end user research activities throughout discovery Design research plans aligned to programme objectives Conduct qualitative research including interviews, usability testing and contextual enquiry Engage a broad range of users including clinical, operational and administrative stakeholders ...

execute the product vision, strategy, and roadmap. Prioritize features and initiatives that drive user engagement, growth, and profitability. Data Analysis & Insights: Leverage data and qualitative research to identify market opportunities, user needs, and areas for improvement. Translate insights into actionable product enhancements. Experimentation: Design, implement, and analyze … Management: Communicate product updates, performance metrics, and strategic plans to senior management and key stakeholders. Gather feedback and iterate on product strategy. Market & Customer Research: Conduct market research and user interviews to deeply understand customer needs and competitive trends, ensuring the product remains innovative and user-centric. Qualifications ...

This role will be remote and will be done on a 3 month contract. Key Requirements: • At least 5 years of practical experience of qualitative research methodologies, in terms of design, execution and analysis • Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues • Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances: • Practical experience of quantitative research methodologies • An understanding of service design, visual design, frontend development and agile methodologies. • Proven experience of gathering user requirements ...

Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building … thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver ...

Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building … thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver ...

Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building … thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver ...

Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on (url removed) and the My Sky app, and contribute … building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition ...

Business Development Manager Leeds, UK (Hybrid, some travel required) £35,000 £60,000 Basic salary & Bonus Market Research About the Company We are an established market research agency in Leeds, working with national and international clients across a wide range of sectors, offering quantitative and qualitative research solutions. We deliver high-quality, bespoke research solutions via online, in-home, and face-to-face methodologies. Now an employee-owned company , our people have a real voice in shaping the business and share in its success. Despite our growth, we retain a close-knit, supportive culture with ...

wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity and impact, embedding research at the heart of Agile delivery. Expect complex problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What … doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research Embed user-centred and inclusive research practices Translate research insight into clear, actionable recommendations for design and delivery Advocate ...

operating in complex government environments and a solid understanding of the GDS Service Standard and Service Assessments . Key Responsibilities Plan, design, and conduct qualitative and quantitative user research across discovery, alpha, beta, and live phases Advocate for user needs and ensure research insights directly inform service … policy decisions Work collaboratively within agile, multidisciplinary teams Design inclusive research approaches, engaging hard-to-reach or vulnerable users where required Analyse and synthesise research findings into clear, actionable insights Communicate research outcomes effectively to a range of stakeholders, including senior civil servants Support teams through ...

Business Development Manager Leeds, UK (Hybrid, some travel required) £35,000 - £60,000 Basic salary & Bonus Market Research About the Company We are an established market research agency in Leeds, working with national and international clients across a wide range of sectors, offering quantitative and qualitative research ...

way. For this role you will also need: Experience of turning raw data into meaningful insight using advanced statistical analysis techniques including quantitative and qualitative research methods. Experience of using appropriate statistical analysis software (e.g. R, Python, SPSS) to conduct different types of statistical analysis. Experience … statistical findings in a clear, accessible way for a non-technical audience both in written reports and verbal presentations. A good understanding of how research, analysis and evaluation inform organisational decision making and business planning processes. Ability to develop and implement effective solutions to analytical problems using creative ...

extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting … most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage ...

extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting … most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage ...

extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting … most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage ...

extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting … most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage ...

User Researcher - Public Sector Digital Transformation Hybrid (Liverpool, 2-3 days/week) | Up to £50k + bonus + benefits Want to lead user research for a major Public Sector digital transformation used by millions You'll design and deliver the insight that shapes next-generation public services - influencing … strategy, informing service decisions, and ensuring solutions are grounded in real user needs. What you'll do Lead user research across Discovery, Alpha, Beta and Live Plan and run qualitative & quantitative research across diverse user groups Translate findings into clear, actionable insight that shapes service direction Champion ...

User Researcher - Public Sector Digital Transformation Hybrid (Liverpool, 2-3 days/week) | Up to £50k + bonus + benefits Want to lead user research for a major Public Sector digital transformation used by millions? You'll design and deliver the insight that shapes next-generation public services - influencing … strategy, informing service decisions, and ensuring solutions are grounded in real user needs. What you'll do Lead user research across Discovery, Alpha, Beta and Live Plan and run qualitative & quantitative research across diverse user groups Translate findings into clear, actionable insight that shapes service direction Champion ...

with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live. You’re able to participate in user research activities and use both qualitative and quantitative research evidence to inform the design of content and user journeys. You contribute to prototype ...

Delivery: Deliver design work across the app and website, taking responsibility for defined initiatives from discovery through to implementation. User-Centered Design: Utilise user research techniques to understand user needs and pain points, translating these insights into actionable design solutions. Specifically, understand qualitative and quantitative research techniques ...