Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly … qualitativeresearch, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. What do we … and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning, designing and More ❯
per day Outside IR35 We’re looking for a Lead User Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This includes … designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights flow More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
london (city of london), south east england, united kingdom
Trust In SODA
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
Overview White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the … to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business … agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of More ❯
Founders Alexandra Mousavizadeh and Annabel Ayles have more than 30 years of experience building complex indices that drive positive change in the world. We are building a cutting edge research team that uses the latest techniques in machine learning to build faster and better data collection and analysis tools. We are backed by some of the world's leading … to Responsible AI. Our commitments to diversity and inclusion are set out at the end of this job description. The Role We are looking for an experienced data analyst, research manager or product owner to own the methodology and delivery of our Evident AI Index for Banking. An Index Owner at Evident is responsible for deeply understanding the sector … index methodology, and ensuring the successful delivery of our Index products through high quality data and research. Reporting to the Banking Sector Lead, you will work closely with our Research and Data teams to identify trends in AI adoption and create the metrics that allow us to quantify the progress of an entire industry. This role would suit someone More ❯
journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level. What you’ll be doing Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses. Defining the problem, you’ll uncover and frame the right questions. Developing and … presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently. Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned. Working at pace in a collaborative environment. What we’re looking for Proven experience as a UX Researcher within SaaS or digital product … environments (B2B or B2B2C). Strength in qualitativeresearch methods such as interviews, usability testing, observational research. Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations. Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions. A thoughtful, curious mindset with the confidence to stand More ❯
warrington, cheshire, north west england, united kingdom
Digital Gurus
journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level. What you’ll be doing Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses. Defining the problem, you’ll uncover and frame the right questions. Developing and … presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently. Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned. Working at pace in a collaborative environment. What we’re looking for Proven experience as a UX Researcher within SaaS or digital product … environments (B2B or B2B2C). Strength in qualitativeresearch methods such as interviews, usability testing, observational research. Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations. Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions. A thoughtful, curious mindset with the confidence to stand More ❯
bolton, greater manchester, north west england, united kingdom
Digital Gurus
journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level. What you’ll be doing Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses. Defining the problem, you’ll uncover and frame the right questions. Developing and … presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently. Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned. Working at pace in a collaborative environment. What we’re looking for Proven experience as a UX Researcher within SaaS or digital product … environments (B2B or B2B2C). Strength in qualitativeresearch methods such as interviews, usability testing, observational research. Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations. Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions. A thoughtful, curious mindset with the confidence to stand More ❯
full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Responsibilities Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to … elements on screen. Bring designs to life with a choice of prototyping software such as Sketch, InVision, Figma, Axure, Adobe XD. Balance business requirements with user needs - gathering user research and rationale to align stakeholders on individual user needs. Push back diplomatically when necessary to act on what's right for the customer. Be adaptable to the technical constraints … can be articulated clearly to internal customers and development teams. Comfortable using existing design systems, proactively recommending new ways to improve and extend them. Ability to interpret quantitative and qualitativeresearch and how this informs the interaction design process. Familiarity working in a complex landscape - ideally experience in financial services. A collaborative mindset to work closely and quickly More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
london (city of london), south east england, united kingdom
JoJosephCreative
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize market insights to create … a Product or UX Designer within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Direct B2B SaaS experience Strong expertise in UX research, user testing, and competitive analysis. Hands-on experience in establishing design processes that have supported rapid team growth and increased revenue. Proficiency with AI tooling, as well as with More ❯
looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize market insights to create … a Product or UX Designer within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Direct B2B SaaS experience Strong expertise in UX research, user testing, and competitive analysis. Hands-on experience in establishing design processes that have supported rapid team growth and increased revenue. Proficiency with AI tooling, as well as with More ❯
looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize market insights to create … a Product or UX Designer within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Direct B2B SaaS experience Strong expertise in UX research, user testing, and competitive analysis. Hands-on experience in establishing design processes that have supported rapid team growth and increased revenue. Proficiency with AI tooling, as well as with More ❯
looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize market insights to create … a Product or UX Designer within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Direct B2B SaaS experience Strong expertise in UX research, user testing, and competitive analysis. Hands-on experience in establishing design processes that have supported rapid team growth and increased revenue. Proficiency with AI tooling, as well as with More ❯
london (city of london), south east england, united kingdom
KEY ESG
looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize market insights to create … a Product or UX Designer within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Direct B2B SaaS experience Strong expertise in UX research, user testing, and competitive analysis. Hands-on experience in establishing design processes that have supported rapid team growth and increased revenue. Proficiency with AI tooling, as well as with More ❯
london, south east england, united kingdom Hybrid / WFH Options
Solirius Reply
for and ensure high standards of usability, accessibility and inclusivity for products and services. You have a detailed understanding and experience of working to the Government Service Standard. (essential) Research and analysis You know how to map and engage with different stakeholder groups. You're able to carry out user research across internal and external user groups, utilising … different research methods as appropriate. You're experienced in the analysis and synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions. You can define key metrics and measurements used to evaluate the impact of products and services and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Verdantix
Who we are... Verdantix’s mission is to deliver independent, accurate, and actionable research and advisory services. We empower the world’s most innovative corporations, technology and services vendors, and investors with granular insights and data-driven analysis. Our team is a curious, collaborative group of expert analysts, data engineers, commercial specialists, creative professionals, and thought leaders working together … to help clients achieve their most important goals. The role... The Senior Analyst will undertake strategic research covering how AI is applied in practice in enterprises; analysis of major and emerging AI market trends; and technical reviews of vendor offerings and AI concepts. Success in the role requires a strong interest and knowledge of the world of AI in … LLMs work, best practices for their implementation and the wider technology ecosystem needed for their operation. The successful candidate will have the ambition to undertake a wide range of qualitative and quantitative research, write high quality written reports, keep up to date with the latest AI news and present research findings to client executives. Our analysts benefit More ❯