Job opportunity for System Engineer based in Aldgate, UK - Permanent Job Description: We are seeking a Systems Engineer with extensive experience in Microsoft Exchange Server 2016 and above , Microsoft RemoteDesktop Services (RDS) , Hyper-V , VMware , high availability (HA) scenarios , DFS , and Windows Server 2022 network infrastructure across multiple domains and Active Directory environments . The ideal candidate … and optimize Microsoft Exchange Server 2016 and above . Troubleshoot email flow, transport rules, and mail security issues. Ensure high availability (HA) and disaster recovery mechanisms for Exchange. Microsoft RemoteDesktop Services (RDS) Administration: Deploy, configure, and manage Microsoft RemoteDesktop Services (RDS) environments . Maintain RemoteDesktop Session Hosts (RDSH), RD Gateway, RD … Connection Broker, and RD Licensing . Optimize performance, scalability, and security of RDS infrastructure. Troubleshoot user connectivity, application performance, and remote access issues . Ensure load balancing and high availability (HA) configurations for RDS farms. Virtualization & High Availability (HA): Manage and maintain Hyper-V and VMware environments. Implement high availability (HA) and disaster recovery (DR) solutions between two data More ❯
Job opportunity for System Engineer based in Aldgate, UK - Permanent Job Description: We are seeking a Systems Engineer with extensive experience in Microsoft Exchange Server 2016 and above , Microsoft RemoteDesktop Services (RDS) , Hyper-V , VMware , high availability (HA) scenarios , DFS , and Windows Server 2022 network infrastructure across multiple domains and Active Directory environments . The ideal candidate … and optimize Microsoft Exchange Server 2016 and above . Troubleshoot email flow, transport rules, and mail security issues. Ensure high availability (HA) and disaster recovery mechanisms for Exchange. Microsoft RemoteDesktop Services (RDS) Administration: Deploy, configure, and manage Microsoft RemoteDesktop Services (RDS) environments . Maintain RemoteDesktop Session Hosts (RDSH), RD Gateway, RD … Connection Broker, and RD Licensing . Optimize performance, scalability, and security of RDS infrastructure. Troubleshoot user connectivity, application performance, and remote access issues . Ensure load balancing and high availability (HA) configurations for RDS farms. Virtualization & High Availability (HA): Manage and maintain Hyper-V and VMware environments. Implement high availability (HA) and disaster recovery (DR) solutions between two data More ❯
IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RemoteDesktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication … support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD Connect RemoteDesktop Services Microsoft Office Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP More ❯
and supplies. Administer user accounts (starters, leavers, permission changes) across Active Directory, Entra ID, Exchange, and other systems. Deliver onboarding sessions and basic IT training for new starters. Support remote access solutions (remotedesktop, remote editing, etc.). Undertake other IT-related duties as required to support the wider department. Knowledge and Skills Required: Minimum More ❯
London and high-profile Health Care Providers across England , delivering high-quality IT support and solutions. This is a hands-on, varied role involving a mix of helpdesk support , remote troubleshooting , and on-site client visits . Typical responsibilities include: Managing helpdesk tickets and providing remotedesktop support. Visiting client sites across England to resolve IT issues … Active Directory. Networking: DNS, DHCP, TCP/IP, routers, switches. Experience setting up Internet routers and UniFi access points . Conducting Wi-Fi surveys and troubleshooting connectivity issues. Remotedesktop and ticketing systems. Running or testing CAT6 cabling . Training provided on Hyper-V and VMware for virtualisation environments. Certified training opportunities available in other areas depending on More ❯
We are seeking a skilled and proactive Desktop Support Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level support for … end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and resolve incidents … and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including laptop More ❯
We are seeking a skilled and proactive Desktop Support Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level support for … end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and resolve incidents … and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including laptop More ❯
Essex, England, United Kingdom Hybrid / WFH Options
Precise Placements
Desktop Support Engineer (Onsite) Location: Wickford, Essex (with travel to client offices) Reporting to: Head of Technical Services Type: Full-time, Onsite (1 day WFH) About the Role We are seeking an experienced and proactive Level 2 IT Support and Desktop Engineer to join our onsite technical team. This role is ideal for a skilled IT professional who … hardware repairs and upgrades. Excellent communication and interpersonal skills. Self-motivated with strong organisational and problem-solving abilities. Preferred Qualifications & Experience Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation. Experience with scripting or automation (PowerShell, Bash, Python). Knowledge of cloud platforms and virtualization technologies (Azure, VMware, Hyper-V). Experience supporting remote users and using remotedesktop tools. Additional Information Full-time, onsite position based in Wickford, Essex , with travel to client sites as required. Occasional travel to other UK locations may be necessary. Candidates must have the right to work in the UK without sponsorship. More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Contract Personnel Limited
Be responsible for own personal development. Demonstrate efficient management of own workload. Demonstrate excellent customer service at all times. Key Skills: Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, RemoteDesktop Services and Active Directory. A strong understanding of IT Networking principles such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and More ❯
St Ives, Cambridge, Cambridgeshire, United Kingdom
Contract Personnel Limited
Be responsible for own personal development. Demonstrate efficient management of own workload. Demonstrate excellent customer service at all times. Key Skills: Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, RemoteDesktop Services and Active Directory. A strong understanding of IT Networking principles such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and More ❯
Job Title: Desktop Support technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: £ 25 per hour Principal Duties and Responsibilities: The Desktop Support Technician - Level … operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives, including antivirus management, encryption, and compliance adherence. Create and maintain … . Qualifications & Skills: Education: Associate or bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). Experience: 2+ years of experience in IT support, desktop support, or help desk roles, with a focus on troubleshooting and escalation. Technical Skills: Proficiency in Windows and macOS operating systems. Strong knowledge of Microsoft 365, Active Directory, Group More ❯
Job Title: Desktop Support technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: £ 25 per hour Principal Duties and Responsibilities: The Desktop Support Technician - Level … operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives, including antivirus management, encryption, and compliance adherence. Create and maintain … . Qualifications & Skills: Education: Associate or bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). Experience: 2+ years of experience in IT support, desktop support, or help desk roles, with a focus on troubleshooting and escalation. Technical Skills: Proficiency in Windows and macOS operating systems. Strong knowledge of Microsoft 365, Active Directory, Group More ❯
Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect RemoteDesktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯
Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect RemoteDesktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯
Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect RemoteDesktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯
of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior IT Support Analyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote traders. This is a full-time, on-site role, requiring someone who can thrive under pressure and is … continuous professional growth and learning Preferred but Not Required: Knowledge of trading platforms and financial market software. Any relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals). Familiarity with remotedesktop tools and VPNs for remote support. Interest in audio and visuals. More ❯
of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior IT Support Analyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote traders. This is a full-time, on-site role, requiring someone who can thrive under pressure and is … continuous professional growth and learning Preferred but Not Required: Knowledge of trading platforms and financial market software. Any relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals). Familiarity with remotedesktop tools and VPNs for remote support. Interest in audio and visuals. More ❯
understanding of Windows OS, Microsoft Office, and Office 365 suite Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Familiarity with Active Directory user management Experience using remotedesktop tools to troubleshoot end-user issues Communication Excellent verbal and written communication skills Ability to simplify technical information for non technical users Strong customer service orientation, with … records in the ticketing system Other Previous experience in a customer-facing IT support role, ideally within an MSP environment Familiarity with ITIL principles and best practices Knowledge of desktop and laptop hardware troubleshooting Basic understanding of cybersecurity practices Industry certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals) Desirable Experience working in an IT Managed Service Provider (MSP) setting Familiarity More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯
Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
Cloud2Me
knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/RemoteDesktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or More ❯
to helping our customers tackle complex challenges such as terrorism, smuggling, and trade fraud, supported by expert teams and industry-leading innovation. Role Summary We are seeking a skilled Desktop Support Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktop support across all EMEA locations, ensuring smooth … software issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktop support availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Required Skills & Experience: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
developing and supporting in-house applications, ensuring the smooth running of systems across the business. Key Responsibilities Provide day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain … network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and RemoteDesktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL, or Access More ❯
WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso Windows Server & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo RemoteDesktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM The post holder, alongside the other SE's, will More ❯
Creation, management, and enforcement of policies. Microsoft Exchange – Basic support and troubleshooting. Microsoft Office (2007–2016) – Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. RemoteDesktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection More ❯
knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. Good knowledge of iOS, Android OS, rugged devices … print services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld More ❯
