Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire RootCause and Internal Insights Lead About the role We're looking for an experienced RootCause Analyst to join our UK Risk Office In this role, you will be responsible for identifying, analysing and addressing the underlying … across the business to suggest long term solutions and investment decisions Create proposals that allow informed choices of both cost and benefit grounded in analysis insight gathering and rootcauseanalysis Investigate high-severity risk events and regulatory issues to identify true root causes not … fixes Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals Track and report the impact of rootcause insights showing how your work reduces repeat issues and improves control design Help define what great looks like for RCA at Capital More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
on recommended action plans for avoiding/correcting problems during the design phase or remedial action for correcting reliability problems on installed equipment; performs rootcause failure analysis to help prevent failures. Facilitates/supports operational event and equipment failure investigations to ensure that the rootcause/causal factors have been identified, corrective actions prescribed, and follow-up monitoring conducted as applicable, to determine effectiveness. Condition-based Maintenance Understanding of moving and rotating equipment such as pumps, motors, gearboxes, conveyors, etc., from an operations and maintenance perspective, mechanically and electrically. Experience w/… predictive maintenance technologies including, but not limited to, vibration analysis, oil analysis, infrared Thermography, ultrasound, and motor current analysis. Plans and performs engineering operations, monitors operations center systems, RCM program implementation, process engineering assignments, rootcause failure analysis, incorporation of condition-based maintenance (CbM and More ❯
and monitor/respond to security incidents using tools such as Azure Sentinel and other security technologies (XDR, NDR, IDS/IPS, SIEM). RootCauseAnalysis and Compliance : Perform rootcauseanalysis for security incidents, implement corrective actions, and ensure compliance with industry … Lake, Azure IoT Hub, and API tooling. Skills and Attributes Strong understanding of cloud security principles and best practices. Excellent problem-solving, analytical, and rootcauseanalysis skills. Effective communication and teamwork abilities. Benefits Competitive salary with eligibility for company bonus scheme (annual and quarterly payments). More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
TalentHawk
and monitor/respond to security incidents using tools such as Azure Sentinel and other security technologies (XDR, NDR, IDS/IPS, SIEM). RootCauseAnalysis and Compliance : Perform rootcauseanalysis for security incidents, implement corrective actions, and ensure compliance with industry … Lake, Azure IoT Hub, and API tooling. Skills and Attributes Strong understanding of cloud security principles and best practices. Excellent problem-solving, analytical, and rootcauseanalysis skills. Effective communication and teamwork abilities. Benefits Competitive salary with eligibility for company bonus scheme (annual and quarterly payments). More ❯
board or design. Using RF test equipment to validate product performance against specifications, including impedance matching, power output, signal quality, and noise analysis. Debugging & RootCauseAnalysis: Conducting in-depth rootcauseanalysis of hardware issues (PCB, RF) and recommending process improvements. Analyzing failed … Handling RF components such as filters, antennas, and amplifiers in telecom system performance. Skills and Experience Needed: Electronic bench testing RF testing & troubleshooting Debugging & rootcauseanalysis Production & prototype testing experience Excellent problem-solving and analytical skills Strong communication skills for cross-functional team interaction Ability to More ❯
Customer Experience & Operational Insights Analyse voice of customer data (e.g., tNPS, verbatims) and operational metrics (e.g., handle times, wait times, contact drivers). Conduct rootcauseanalysis to identify drivers of customer dissatisfaction and inefficiencies. Provide prioritised, data-backed recommendations, focusing on high-volume or high-value … partner performance in up-sell and cross-sell during support interactions. Assess site- and agent-level effectiveness in identifying and passing sales leads. Deliver rootcauseanalysis and strategic recommendations to drive improvements. Share findings through clear artefacts to support regional sales growth. 3. AI & Process Automation … to boost insight generation. Partner with teams to ensure adoption and business alignment. Provide documentation and training on AI-enabled workflows. Key Skills Data Analysis & Interpretation: Strong ability to analyse customer and operational data for insights. Problem Solving: Skilled in rootcauseanalysis and issue resolution. More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. … Share information with Sales Guide junior team members Recommend process improvements Follow security policies Assist in testing patches and updates CANDIDATE REQUIREMENTS Essential Experience Rootcauseanalysis Data centre architecture Network and application management protocols Network administration and troubleshooting Windows Server OS knowledge Experience with SQL, IIS More ❯
meetings, 1-1s and development conversations, you will be responsible for: Supporting the running of Daily & Monthly QRM automated processes involving: o Failure rootcauseanalysis o Managing upstream relationships and Stakeholder communication o Designing/testing/implementation of scripting changes and workflows o Being … Performing database upgrades o Historical Data Migration o Management of archiving processes and file retrieval Supporting QRM Infrastructure involving: o Investigating server outages/rootcauseanalysis o Monitoring/management of disk space o Monitoring/restarting services o Application patching About You: 3-5 years … level Basic understanding of the Windows operating system and cloud environments Appetite to investigate and resolve system issues e.g. bad data, failures, bad results (rootcauseanalysis) Ability and desire to learn many skills/tools/ideas at a basic level Experience working with vendor products More ❯
meetings, 1-1s and development conversations, you will be responsible for: Supporting the running of Daily & Monthly QRM automated processes involving: o Failure rootcauseanalysis o Managing upstream relationships and Stakeholder communication o Designing/testing/implementation of scripting changes and workflows o Being … Performing database upgrades o Historical Data Migration o Management of archiving processes and file retrieval Supporting QRM Infrastructure involving: o Investigating server outages/rootcauseanalysis o Monitoring/management of disk space o Monitoring/restarting services o Application patching About You: 3-5 years … level Basic understanding of the Windows operating system and cloud environments Appetite to investigate and resolve system issues e.g. bad data, failures, bad results (rootcauseanalysis) Ability and desire to learn many skills/tools/ideas at a basic level Experience working with vendor products More ❯
meetings, 1-1s and development conversations, you will be responsible for: Supporting the running of Daily & Monthly QRM automated processes involving: o Failure rootcauseanalysis o Managing upstream relationships and Stakeholder communication o Designing/testing/implementation of scripting changes and workflows o Being … Performing database upgrades o Historical Data Migration o Management of archiving processes and file retrieval Supporting QRM Infrastructure involving: o Investigating server outages/rootcauseanalysis o Monitoring/management of disk space o Monitoring/restarting services o Application patching About You: 3-5 years … level Basic understanding of the Windows operating system and cloud environments Appetite to investigate and resolve system issues e.g. bad data, failures, bad results (rootcauseanalysis) Ability and desire to learn many skills/tools/ideas at a basic level Experience working with vendor products More ❯
that spans across the system design to become a vital expert in the laser system. PRIMARY DUTIES & RESPONSIBILITIES. Ownership of control system design reliability analysis, including documented failure mode analysis. Analysis of system adherence to safety standards. Critically reviewing design choices with the needs of all stakeholders considered … Working with prototype systems and critically looking for any improvements through both empirical and paper-based detailed analysis. Leading or actively being involved in rootcauseanalysis of any failures that occur in the early manufacturing cycle. Working closely with team members, especially optical, software and electronics … the optical teams. Owning a synoptic view of the system design whilst being part of the teams that perform the detailed developments. Troubleshooting and rootcause failure analysis for prototype units through the development process. Contributing to troubleshooting and coordinating corrective actions for manufacturing or field issues More ❯
Responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events … event catalog for the relevant product or application. Implement automation for system provisioning, self-healing, auto recovery, deployment, and monitoring. Perform incident response and rootcauseanalysis for critical system failures. Monitor system performance and establish service-level indicators (SLIs) and objectives (SLOs). Collaborate with development … products & drive plan till successful closure Accountable for the in scope product to ensure high availability performance. Problem Management Conduct thorough problem investigations and rootcause analyses (RCA) to diagnose recurring incidents and service disruptions Coordinate with incident management teams, operations experts and collaborate with different Service Operations More ❯
Responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events … event catalog for the relevant product or application. Implement automation for system provisioning, self-healing, auto recovery, deployment, and monitoring. Perform incident response and rootcauseanalysis for critical system failures. Monitor system performance and establish service-level indicators (SLIs) and objectives (SLOs). Collaborate with development … products & drive plan till successful closure Accountable for the in scope product to ensure high availability performance. Problem Management Conduct thorough problem investigations and rootcause analyses (RCA) to diagnose recurring incidents and service disruptions Coordinate with incident management teams, operations experts and collaborate with different Service Operations More ❯
Responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events … event catalog for the relevant product or application. Implement automation for system provisioning, self-healing, auto recovery, deployment, and monitoring. Perform incident response and rootcauseanalysis for critical system failures. Monitor system performance and establish service-level indicators (SLIs) and objectives (SLOs). Collaborate with development … products & drive plan till successful closure Accountable for the in scope product to ensure high availability performance. Problem Management Conduct thorough problem investigations and rootcause analyses (RCA) to diagnose recurring incidents and service disruptions Coordinate with incident management teams, operations experts and collaborate with different Service Operations More ❯
business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, rootcauseanalysis and change quality targets. Monitors the quality of deliverables by reporting on any trends, issues and achievements and raising issues …/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues. Provide feedback to engineering and product team based on the reported CM Complaints analysis outcome. Look for efficiency improvement in productivity savings. Drive and live by the culture of innovation resulting in highly efficient team and improving operational … Minimum 8+ years of software development experience in Mainframe/Big Data/Java technologies. Ability to analyze Splunk logs, Java code to identify rootcause and permanent solution. Demonstrated experience with Agile or other rapid application development methods. Experience with credit card payments technology. Acts as central More ❯
power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado. POSITION SUMMARY: The Failure Analysis Engineer is responsible for providing investigation and rootcauseanalysis of product failures. Works closely with various Engineering functions (Reliability, Design … documents visual, electrical, mechanical and other test methods (destructive and non-destructive) as required to isolate failure modes. Identifies and documents the most probable RootCause(s) of failures. Ensures integrity of failure data including conditions, symptoms, and failure modes. Identifies trends in failures and provides quantitative analysis of such trends. Drives Corrective Action for simple failures. Prepares complete, concise Failure Analysis reports for internal and external customer communications. WORK ENVIRONMENT: Failure Analysis Engineers regularly work in office, development and test labs, and manufacturing facilities. Travel to international locations may be required. SKILLS: Proficient knowledge More ❯
Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform rootcauseanalysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and rootcauseanalysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯
woking, south east england, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform rootcauseanalysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and rootcauseanalysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Npr Recruit Limited
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits -Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Drkopp, DAI, Beumer, IDC More ❯
south yorkshire, yorkshire and the humber, united kingdom
Npr Recruit Limited
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits -Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Drkopp, DAI, Beumer, IDC More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Npr Recruit Limited
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits -Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Drkopp, DAI, Beumer, IDC More ❯