Permanent Root Cause Analysis Jobs in England

1 to 25 of 322 Permanent Root Cause Analysis Jobs in England

Service Desk Team Lead

South West London, London, England, United Kingdom
Michael Page Technology
an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Service Desk Team Leader

South West London, London, England, United Kingdom
Michael Page Technology
an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

3rd Line Infrastructure Engineer

Corsham, Wiltshire, England, United Kingdom
Akkodis
Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which … the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities* Call and incident Management* Respond to service calls and resolve incidents to ensure SLA targets are achieved* Increase the First Time Fix More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

Customer Solutions Engineer

Reading, England, United Kingdom
Hybrid / WFH Options
Solutions Driven
critical role that directly boosts customer satisfaction and drives continuous improvement. You’ll work closely with both internal teams and global clients, diving deep into technical issues to uncover root causes and deliver lasting resolutions. Key Responsibilities: Serve as the primary technical contact for customer inquiries, managing cases from initial report through to resolution. Drive and manage the end … and Repairs (RMAs), including diagnosis, repair, and supplier coordination. Represent the Customer Support team in product development meetings, providing vital feedback from the field. Manage customer quality claims, lead root cause analysis activities (e.g., 8D reports), and implement corrective actions. Authorize and perform inspections on electronic equipment and sign off on test reports and documentation. Uphold quality … standards by identifying, reporting, and halting non-conforming activities or products. Contribute to the bid preparation process by providing supportability analysis to ensure product lifecycle profitability. What We're Looking For: A University degree in Science, Engineering, or a related technical field. Proven experience (2+ years) in a technical customer support, electronics development, or production test role. Strong knowledge More ❯
Posted:

Customer Solutions Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
Solutions Driven
critical role that directly boosts customer satisfaction and drives continuous improvement. You’ll work closely with both internal teams and global clients, diving deep into technical issues to uncover root causes and deliver lasting resolutions. Key Responsibilities: Serve as the primary technical contact for customer inquiries, managing cases from initial report through to resolution. Drive and manage the end … and Repairs (RMAs), including diagnosis, repair, and supplier coordination. Represent the Customer Support team in product development meetings, providing vital feedback from the field. Manage customer quality claims, lead root cause analysis activities (e.g., 8D reports), and implement corrective actions. Authorize and perform inspections on electronic equipment and sign off on test reports and documentation. Uphold quality … standards by identifying, reporting, and halting non-conforming activities or products. Contribute to the bid preparation process by providing supportability analysis to ensure product lifecycle profitability. What We're Looking For: A University degree in Science, Engineering, or a related technical field. Proven experience (2+ years) in a technical customer support, electronics development, or production test role. Strong knowledge More ❯
Posted:

Business Analyst

Somerset, Bath, United Kingdom
Deltra Group
management activities. Champion enterprise process frameworks and build trusted relationships across the business. Requirements: Strong knowledge of structured methodologies such as LEAN, Kaizen, or Six Sigma. Skilled in requirements analysis, root cause analysis, gap analysis, decision analysis, and SWOT. Ability to interpret large datasets and deliver actionable insights. Experience with Microsoft Dynamics 365, Visio More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:

Automation Engineer Shift

Derbyshire, United Kingdom
Gleeson Recruitment Group
escalation point for junior technicians. Document all maintenance activities in CMMS and ticketing systems accurately and promptly. Mentor maintenance personnel, enhancing their skills in automation, controls, and robotics. Lead root cause analysis for major downtime events and drive corrective actions. Serve as a network-wide resource for technical issues and lead cross-site investigations. Collaborate with engineering … and schematics. Experienced in both reactive and preventive maintenance, with a strong track record in handling second-line escalations. Familiar with CMMS systems and material handling technologies, including flow analysis and process monitoring. Confident communicator and mentor, capable of coaching junior engineers and acting as a proxy for senior automation engineers. Experienced in leading Root Cause Analysis More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Database Software Engineer

dunfermline, north east scotland, united kingdom
Tata Consultancy Services
tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-cause analysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-cause analysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
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QA Manager-Pharma Biotech (Sterile)

Knutsford, Cheshire, North West, United Kingdom
Russell Taylor Group Ltd
experience managing a team and QMS. This position plays a leading role in improving the QA function and ensuring compliance to GMP standards. Experience of internal audits, CAPAs, deviations, root cause analysis and change control are essential for this role. Key Responsibilities: Manage and improve the Quality Management System (QMS). Ensure compliance with MHRA and other … discipline. Proven experience in QA management within pharmaceutical, biotech, or medical manufacturing- experience of directly managing individuals is essential for this role. Previous direct experience of CAPA, Change control, root cause analysis & deviations Experience in a sterile environment. Strong knowledge of GMP and quality system regulations. Excellent communication, leadership, and problem-solving skills. Audit and regulatory inspection More ❯
Employment Type: Permanent
Posted:

Senior Cyber Programme Engineer

Gaydon, Warwickshire, UK
AXISCADES
/TLS, logging/telemetry. • Ensure sufficient test coverage for HIL rigs and on-vehicle verification; align test cases to requirements and risks. • Issue resolution & quality • Drive cross-functional root-cause analysis using AIMS/Jira; apply structured problem-solving and “fix-forward” plans. • Track software issue investigation, defect burn-down, containment, and effectiveness checks. • Tie every … a plus. • Cybersecurity in automotive (UNECE R155, ISO 21434; exposure to ISO 26262 beneficial). • Experience with secure software delivery lifecycles, requirement traceability, and verification planning. • Problem-solving: Strong root-cause and cost/impact analysis; converts ambiguity into actionable plans. • Communication: Crisp written/oral comms; builds alignment across execs, engineers, and suppliers. • Tools: AIMS, Jira More ❯
Posted:

Lead Site Reliability Engineer

Surrey, England, United Kingdom
Blackfield Associates
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out Root Cause Analysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and root cause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
Posted:

Lead Site Reliability Engineer

guildford, south east england, united kingdom
Blackfield Associates
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out Root Cause Analysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and root cause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
Posted:

Azure Support Engineer

Stafford, England, United Kingdom
Hybrid / WFH Options
DigX
on operational excellence, troubleshooting, and automation across Azure Integration Services and Power Platform. You’ll work closely with internal teams and client stakeholders to ensure reliable service delivery, drive root-cause analysis, and implement security and compliance best practices. What You’ll Do Act as Tier 2/3 escalation point for service desk tickets—triage, diagnose … years hands-on in Azure Integration Services. Strong experience with Azure Pipelines (CI/CD), YAML, and release gates. Familiarity with ITIL processes including incident prioritisation, change management, and root-cause analysis. Working knowledge of Power Platform (Power Automate, custom connectors, DLP policies). Scripting skills in PowerShell, Azure CLI, and REST APIs. Diagnostic expertise using Kusto Query More ❯
Posted:

Azure Support Engineer

stoke-on-trent, midlands, united kingdom
Hybrid / WFH Options
DigX
on operational excellence, troubleshooting, and automation across Azure Integration Services and Power Platform. You’ll work closely with internal teams and client stakeholders to ensure reliable service delivery, drive root-cause analysis, and implement security and compliance best practices. What You’ll Do Act as Tier 2/3 escalation point for service desk tickets—triage, diagnose … years hands-on in Azure Integration Services. Strong experience with Azure Pipelines (CI/CD), YAML, and release gates. Familiarity with ITIL processes including incident prioritisation, change management, and root-cause analysis. Working knowledge of Power Platform (Power Automate, custom connectors, DLP policies). Scripting skills in PowerShell, Azure CLI, and REST APIs. Diagnostic expertise using Kusto Query More ❯
Posted:

Problem Manager

City of London, London, United Kingdom
Peregrine
own and oversee the resolution of service-related issues from start to finish. This role offers an exciting chance to work in a dynamic environment with complex systems, making root cause identification challenging. You will collaborate closely with your team and other Service Operations teams, including ITIL functions, Technology Office teams, our Service Providers, and our customers becoming … outcomes to the problems in hand. Lead problem resolution efforts to ensure timely and effective outcomes. Report and escalate when necessary, ensuring full transparency throughout Be accountable for the Root Cause Analysis lifecycle and ensure accuracy and quality is obtained collaboratively with our 3rd party suppliers. Assess and manage risks associated with services and recurring problems. Work … stakeholders to improve existing processes and performance and feeding back successes and any concerns in implementation of these improvements. Conduct Trend Analyses to identify and eliminate common factors that cause incidents. Then escalate and communicate onwards as necessary with suggested solutions and mitigation. Ensure awareness of workarounds are communicated to wider business areas. For example, and not limited to More ❯
Employment Type: Permanent
Posted:

Security Operations Center Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
Anson McCade
point , leading investigations into complex incidents escalated by L1/L2 analysts. Use Splunk and other SIEM tools to detect, investigate, and respond to security events. Perform detailed forensic analysis, root cause analysis, and malware investigation. Lead incident response activities end-to-end, ensuring containment, eradication, and recovery. Develop, refine, and own SOC use cases, runbooks … knowledge and hands-on expertise with Splunk (other SIEM exposure beneficial). Solid understanding of DFIR principles, vulnerability management, and ethical hacking. Strong grasp of network traffic flows, malware analysis, and reverse engineering. Excellent written and verbal communication skills for client interaction and reporting. Ability to work independently, lead investigations, and mentor team members. Eligible for or holding SC More ❯
Posted:

Quality Assurance Engineer

Greenwich, London, United Kingdom
Octagon Group
Systems) job: Maintain and improve the Business Management System in line with ISO9001 and TL9000 standards. Lead internal and external audit programmes, ensuring timely closure of findings and robust root cause analysis. Conduct risk and opportunity assessments across all business activities, supporting mitigation planning. Define, write, and maintain quality procedures and process documentation with input from stakeholders. Coordinate … years of experience in a similar role, preferably in a manufacturing or engineering environment. Certified ISO9001 Lead Auditor. Lean Six Sigma Black Belt or equivalent. Strong background in root cause analysis, internal audits, and quality system improvement. Experience working with multidisciplinary teams and communicating with internal and external stakeholders. Proficient in MS Office, SAP, JIRA, and other More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Reliability Engineer

City of London, London, United Kingdom
Digital Realty (UK) Limited
site specific improvements, region wide improvement programmes, and oversight and reporting throughout. The Engineer plays a key role during incident and follow-up, including taking part in incident calls, root cause analysis exercises, and supporting sites throughout resolution of problem tasks. The Engineer may play a consultative role in the review of high-risk changes and incident … discipline of Electrical engineering to the level of subject matter expert. Working Knowledge of Plan Do Check Act (Deming cycle) highly desirable. Experience of taking part in and conducting root cause analyses, including awareness of the relevant frameworks. Experience working with computerised maintenance management systems. Experience required in management of external resources. Can prepare & present relevant information to More ❯
Employment Type: Permanent
Posted:

Reliability Engineer

London, United Kingdom
Digital Realty
site specific improvements, region wide improvement programmes, and oversight and reporting throughout. The Engineer plays a key role during incident and follow-up, including taking part in incident calls, root cause analysis exercises, and supporting sites throughout resolution of problem tasks. The Engineer may play a consultative role in the review of high-risk changes and incident … discipline of Electrical engineering to the level of subject matter expert. Working Knowledge of Plan Do Check Act (Deming cycle) highly desirable. Experience of taking part in and conducting root cause analyses, including awareness of the relevant frameworks. Experience working with computerised maintenance management systems. Experience required in management of external resources. Can prepare & present relevant information to More ❯
Employment Type: Permanent
Posted:

Global IT Software Engineer Manager

London, United Kingdom
Boston Consulting Group
expert teams to support application-level integration, reporting, and analytics. Cross-Functional Collaboration : Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Technical Analysis : Lead technical analysis and estimation efforts for custom-built applications. Best Practices : Drive the adoption of release management and automation best practices. Incident Management : Ensure thorough root cause analysis and prompt remediation during any incidents or outages. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Incident Responder SOC Analyst (L3)

South East, United Kingdom
Hybrid / WFH Options
Anson Mccade
Incident Responder, you'll be the escalation point for L1 and L2 SOC Analysts, taking ownership of security incidents from investigation through to containment and remediation. You'll drive root cause analysis, ensure runbooks and playbooks are followed, and directly engage with clients and delivery managers to provide expert guidance on incident handling. This is a hands … intelligence, and collaboration with stakeholders. You'll also support service improvement, tool optimisation, and the development of new SOC capabilities. Key Responsibilities Lead investigations into escalated incidents, providing detailed analysis and containment strategies. Perform malware analysis, reverse engineering, and develop detection signatures. Integrate threat intelligence into SOC operations, staying ahead of emerging attack techniques. Manage and optimise SIEM … enhancements Skills & Experience Strong background in incident response, SOC operations, and security investigations. Hands-on expertise with SIEM tools (Splunk, QRadar, Microsoft Sentinel). Deep understanding of network traffic analysis, vulnerability management, and penetration testing. Knowledge of DFIR principles, malware reverse engineering, and digital forensics. Familiarity with ITIL processes (Incident, Problem, Change). Experience with cloud platforms (AWS and More ❯
Employment Type: Permanent, Work From Home
Posted:

Platform Engineer Azure, Linux, DataDog Experience

London, South East, England, United Kingdom
Hybrid / WFH Options
Michael Page Technology
application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence More ❯
Employment Type: Full-Time
Salary: £60,000 - £90,000 per annum
Posted:

Senior Technology

london, south east england, united kingdom
Nuveen, a TIAA company
premises, hybrid, and cloud environments (e.g., AWS, Azure, GCP) for M&A activities. Participate and lead from a Nuveen International perspective, troubleshooting efforts for complex infrastructure issues and ensure root cause analysis and documentation working with TIAA infrastructure teams Develop and maintain architecture diagrams, runbooks, standards, and documentation for infrastructure systems. Participate in and lead infrastructure assessments … or CompTIA Security+. Experience in regulated industries (e.g., healthcare, finance, government) Familiarity with containerization and orchestration e.g., Docker, Kubernetes) Related Skills Accountability, Adaptability, Business Acumen, Cloud Platforms, IT Business Analysis, IT Disaster Recovery, IT Infrastructure, Network Infrastructure, Risk Mitigation Company Overview Nuveen is a global investment leader, managing public and private assets for clients around the world and on More ❯
Posted:

Snr. Technical Support Engineer, Prisma Cloud - Focused Services (Security Clearance Required)

Tottenham, Greater London, UK
Palo Alto Networks
our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You … issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document … troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: Have lived in the UK for the last 5 consecutive years, or Hold British Citizenship More ❯
Posted:

Snr. Technical Support Engineer, Prisma Cloud - Focused Services (Security Clearance Required)

Tottenham, England, United Kingdom
Palo Alto Networks
our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You … issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document … troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: Have lived in the UK for the last 5 consecutive years, or Hold British Citizenship More ❯
Posted:
Root Cause Analysis
England
10th Percentile
£29,000
25th Percentile
£41,250
Median
£51,625
75th Percentile
£67,500
90th Percentile
£83,750