1 to 25 of 228 Permanent Root Cause Analysis Jobs in England

Quality Systems Engineer

Hiring Organisation
Morgan Ryder
Location
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
internal audit schedule. Conduct internal audits and support external and customer audits. Verify the effectiveness of the Quality Management System and identify improvement opportunities. Root Cause Analysis & Continuous Improvement Lead or facilitate root cause investigations using recognised methodologies such as 8D, 5 Whys, and CAPA. … highly regulated sector (defence, automotive, precision engineering). Hands-on experience conducting internal audits within an AS9100 or ISO 9001 environment. Proven experience performing Root Cause Analysis (RCA) and managing CAPA processes. Knowledge & Skills Strong understanding of Quality Management Systems (QMS) including AS9100 and ISO 9001. Familiarity ...

EMEA Moderation Quality Assurance Specialist

Hiring Organisation
TikTok Shop
Location
City of London, London, United Kingdom
quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Roles & Responsibilities Content Review & Analysis Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies Perform daily quality … assessments of moderation decisions across multiple content categories Identify patterns and trends in content violations through systematic data analysis Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement Help build quality assessment processes and conduct quality assessment work ...

数据科学家

Hiring Organisation
JD.COM
Location
London Area, United Kingdom
Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

Contact Center Engineer- UCCE

Hiring Organisation
HCLTech
Location
City of London, London, United Kingdom
prem contact center architectures , including voice media, routing, integrations, and underlying network and infrastructure dependencies. The engineer will lead cross‐functional triage, perform deep rootcause analysis, guide platform stability initiatives, and mentor Level‐2 engineers. Key Responsibilities Incident & Problem Management (Genesys Cloud CX & UCCE … Cloud CX and Cisco UCCE. Lead technical triage, incident bridges, and resolution strategy during major outages in coordination with the Technical Manager. Perform deep root cause analysis (RCA) across contact center applications, voice, network, IVR, CRM, and infrastructure layers. Identify systemic weaknesses and eliminate repeat incidents through ...

Operations Technician

Hiring Organisation
Naviam
Location
Carlisle, Cumbria, North West, United Kingdom
Employment Type
Permanent, Work From Home
Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients ...

Maximo Operations Technician - EMEA

Hiring Organisation
Naviam
Location
Kingstown, Cumbria, UK
Employment Type
Full-time
Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Do not pass up this chance, apply … work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients ...

ICT Senior Networking & Security Engineer

Hiring Organisation
Great Ormond Street Hospital for Children NHS Foundation Trust
Location
London, WC1N 3HZ, United Kingdom
Salary
£56276.00 to £63176.00
written communications skills in English and is highly articulate - very able to express technical ideas to a non -technical audience Able to undertake root cause analysis of simple to highly complex security issues Analytical and proven ICT based technical skills being very attentive to detail ensuring accuracy … operating systems and mobile devices (smartphones and tablets, etc.) Excellent practical knowledge of CISCO networks and equipment - able to interrogate and undertake root cause analysis to a highly complex level Excellent aptitude for sharing knowledge and skills with other ICT team members Good ability to re -prioritise ...

Lead DevOps Engineer

Hiring Organisation
Data Careers
Location
South East London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
Implement progressive delivery practices Reliability & Observability Define and track SLIs/SLOs Enhance monitoring, alerting and incident response processes Lead post-incident reviews and root cause analysis Drive reduction of operational toil Security & Compliance Embed DevSecOps controls into pipelines Implement least-privilege IAM models Support … tooling experience (GitHub Actions, GitLab CI, Jenkins) Experience operating production SaaS environments Strong observability tooling knowledge (Datadog, Prometheus, ELK etc.) Incident management and root cause analysis experience Experience in regulated or security-conscious environments is highly desirable ...

IT Change and Problem Lead

Hiring Organisation
SNG (Sovereign Network Group)
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£51,000 - £60,000 per annum
that all changes to applications, services, and infrastructure are assessed, approved, scheduled, and communicated effectively. You'll also lead the problem management process, driving root cause analysis, reducing repeat incidents, and maintaining information on known errors and workarounds. This role is ideal for someone who thrives … change. Perform impact and risk assessments for all changes and ensure emergency changes meet required standards. Lead the lifecycle of problem records, including root cause analysis and proactive trend identification. About You Strong experience establishing and maturing ITIL-aligned change and problem management processes in a large ...

Maximo Operations Technician

Hiring Organisation
A leading IBM Maximo Enterprise Asset Management partner
Location
Manchester Area, United Kingdom
management solutions and trusted partnerships. The Position Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities … work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. • To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. • To ensure that requests for support are responded ...

Robot Maintenance Support Services

Hiring Organisation
HCLTech
Location
City of London, London, United Kingdom
Responsibilities Provide Basic Mechatronics Services – maintaining the robotic fleet’s health and maintenance: Perform root cause analysis/troubleshooting to resolve software and/or robotics breaks Actively communicate root cause analysis findings to engineers for improvement Ticketing system assignment/distribution Ticket resolution ...

Automotive Embedded Application Engineer (Customer facing)

Hiring Organisation
European Tech Recruit
Location
Hampshire, England, United Kingdom
cross-functional issues. Serve as a primary technical interface for automotive customers. Assist partners with architecture reviews, software customization, and issue resolution. Provide detailed root cause analysis and clear mitigation strategies. Review and interpret technical specifications and requirements. Quickly ramp up on existing codebases and platform architectures. …/QML, shared memory (SHM), window managers, and texture compression. Strong system-level performance profiling and optimization skills. Excellent issue triage, debugging, and root cause analysis capabilities. Minimum 1 year of experience in a customer-facing or technical support role. Strong written and verbal communication skills with ...

Data Centre Technical Manager (Client Side)

Hiring Organisation
RG Setsquare
Location
Slough, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 85,000 - 90,000 Annual
will require the individual to be technically strong with a critical engineering/data centre background. This position will get involved regularly with root cause analysis, fault rectification and act as the appointed Senior Authorised Person, for the operation of both Low and High Voltage equipment. Role … Profile: Senior Authorised Person for HV Root cause analysis/review of any technical faults Carrying out scenario and training with engineering staff Liaising with the clients to ensure excellent feedback and customer satisfaction Assisting and Organising with System shutdowns across sites Providing technical advice for reactive ...

Production Engineer (CNC Programmer)

Hiring Organisation
Ernest Gordon Recruitment
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Salary
£45,000
role focuses on process stability, output optimisation, and continuous improvement within the production environment. Providing hands-on technical support to production teams, leading root cause analysis and implementing corrective actions to resolve manufacturing issues. You will drive continuous improvement initiatives, lead process validation and new activities … production teams and program CNC machines. Analyse downtime, scrap, and rework data to implement corrective actions and support capacity planning and resource optimisation. Lead root cause analysis, implement preventative measures and ensure full compliance with HSE, quality, and regulatory standards. The Person Experienced in Mechanical or Manufacturing ...

IT Service Desk Manager

Hiring Organisation
Netteam tX Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports … platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions ...

Lead Problem Manager

Hiring Organisation
Hays
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£45,000
kind of IT professional who loves getting to the root cause rather than putting out the same fires every week We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement … support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server ...

3rd Line / IT Infrastructure Engineer

Hiring Organisation
SER (Staffing) Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes … Required 2–3+ years in a 2nd/3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator ...

Graduate/Trainee Quality Assurance Engineer (Packaging)

Hiring Organisation
Ernest Gordon Recruitment
Location
Telford, Shropshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£26,000
role you will support 2 other quality engineers and play a key part in maintaining and improving the quality of products and processes through root cause analysis, reviewing quality metrics and using data to drive process improvement. This varied, technical role would suit a Graduate with … degree Commute to Telford Looking for a mix of desk and production floor work Training, Graduate, Junior, Quality assurance, QA, QC, Engineer, Telford, CAPA, Root cause analysing, excel, Shifnal, Brockton, sustainability, Bethell Ref number: BBH24202 If you're interested in this role, click 'apply now' to forward ...

Quality Assurance Engineer (Packaging)

Hiring Organisation
Ernest Gordon Recruitment
Location
Telford, Shropshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£30,000
team. In this role you and 2 other quality engineers will be responsible for maintaining and improving the quality of products and processes through root cause analysis, reviewing quality metrics and keeping data updated. This varied, technical role would suit a quality assurance engineer looking … Friday The Person Quality Assurance Engineer or similar Commute to Telford Looking for an office based role Quality assurance , QA, QC, Engineer, Telford, CAPA, Root cause analysing, excel, Shifnal, Brockton, sustainability, Bethell Ref number: BBH24202 If you're interested in this role, click 'apply now' to forward ...

Quality Inspector - CMM Programmer

Hiring Organisation
CBSbutler Holdings Limited
Location
Kidderminster, Worcestershire, West Midlands, United Kingdom
Employment Type
Permanent
Carry out dimensional inspection of precision components using both CMM and manual metrology equipment (micrometers, height gauges, shadowgraph, etc.). Raise NCRs and support root cause and corrective action investigations . Inspect rework and verify corrective actions prior to release. Work with Quality Engineering to develop inspection methods … interpret engineering drawings and GD&T. Experience producing FAIRs and dimensional inspection reports. Working knowledge of precision measurement tools and techniques. Experience supporting root-cause analysis (e.g. 8D, 5 Whys). Desirable HNC (or equivalent) or significant aerospace/defence quality experience. Experience working within ...

Senior Process Analyst

Hiring Organisation
Lorien
Location
City of London, London, United Kingdom
Head of Operational Excellence, the role sits within a wider Transformation & Change function and is responsible for leading end‐to‐end process analysis and future‐state design aligned to long‐term strategic objectives. Using Lean/Six Sigma methodologies, quantitative and qualitative data analysis, and modern automation/… influence at all levels, and the capacity to coach junior analysts while ensuring robust governance, documentation, benefits tracking, and regulatory compliance. Key Responsibilities Process Analysis & Design Lead detailed analysis to document current‐state workflows and design future‐state processes aligned to organisational strategy. Conduct structured rootcause ...

Business Analyst

Hiring Organisation
Evolve Energy (Evolve Energy Supply Limited)
Location
Lytham St Anne's, England, United Kingdom
business to elicit and analyse requirements and to help scope and shape the required epics and features, alongside the development team Perform investigations, gap analysis and cost benefit analysis relating to solution viability and internal vs external build or purchase Produce the right documentation at the right time … with the knowledge and understanding to appreciate what is required and when Conduct data analysis and build data models and present the results to Senior Stakeholders Develop “As Is” and “To Be” Business Process maps and contribute to the roadmap that takes the former to the latter Assist ...

Senior RCC Analyst (O&M)

Hiring Organisation
Envision Energy
Location
England, United Kingdom
Triage incoming alerts and determine if they represent a security threat, system failure, or other incident . Initial investigation and troubleshooting: Perform first-line analysis to identify the cause of an alert or incident. This can involve checking logs, verifying system status, or restarting systems. Incident escalation: Follow … incidents to the appropriate technical support teams, on-site personnel, or emergency services . Reporting and documentation: Create detailed, accurate reports of incidents, including root-cause analysis, and maintain a log of all monitoring activities . Communication: Provide clear and timely communication to stakeholders, including technical teams ...

Finance Systems Analyst

Hiring Organisation
Ambition Europe Limited
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Intapp Time Emburse Expense and Invoice OneStream (budgeting and GL reporting) Paperless Billing (Nth Degree) Edicom e-Invoicing eBillingHub BI and reporting solutions (Analysis Services, SSRS, vendor dashboards) Key Responsibilities Systems Analysis & Support Analyse finance systems to identify gaps, inefficiencies, and improvement opportunities Translate finance and business requirements … into functional system specifications Provide day-to-day system support, troubleshooting, and root-cause analysis Ensure data integrity, accuracy, and consistency across systems System Upgrades & Enhancements Support system upgrades, patches, and new releases Coordinate and support testing activities (unit, integration, UAT) Assess the impact of changes ...

Systems and Innovation Manager

Hiring Organisation
Prima Group
Location
Liverpool, Merseyside, England, United Kingdom
Employment Type
Full-Time
Salary
£56,100 per annum
validation API integrations using multiple authentication models Automation tools and system-to-system workflow design Third-party system integrations across the organisation Problem-solving, root-cause analysis and complex troubleshooting Business analysis and translating requirements into practical solutions It would be beneficial if you also ...