SeniorServiceDesigner up to £700/day (Inside IR35) 6-Month Contract London - Hybrid We are seeking a highly experienced SeniorServiceDesigner to lead and shape end-to-end public service design as part of a major government AI transformation programme. This is a unique opportunity to influence how AI can … power the next generation of UK public services, with real impact at scale. Key Responsibilities: Lead and coordinate service design work across agile, multidisciplinary teams. Design services that are efficient, inclusive, accessible, and user-centred. Work within the AI Customer Experience Frontier Programme to explore new design opportunities using emerging technologies. Use research and data to inform service improvements and address user needs. Facilitate co-design workshops, stakeholder engagement, and collaborative problem-solving. Champion accessibility, legal compliance, and sustainability in service design. Mentor junior designers and promote best practice across government design communities. Required Skills & Experience: Extensive experience designing services in complex digital environments. Strong track record of working with user research data to drive decisions. More ❯
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a SeniorServiceDesigner at Netcompany you will deliver high profile digital products … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a SeniorServiceDesigner at Netcompany you will deliver high profile digital products … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
SeniorServiceDesigner Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for SeniorService Designers to join our team. We want people who can design services and also enable others to design … better services too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
SeniorServiceDesigner Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for SeniorService Designers to join our team. We want people who can design services and also enable others to design … better services too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
SeniorServiceDesigner Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for SeniorService Designers to join our team. We want people who can design services and also enable others to design … better services too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯
South West London, London, United Kingdom Hybrid / WFH Options
DWP Digital
SeniorServiceDesigner Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for SeniorService Designers to join our team. We want people who can design services and also enable others to design … better services too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯
Sunderland, Tyne and Wear, UK Hybrid / WFH Options
DWP Digital
SeniorServiceDesigner Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for SeniorService Designers to join our team. We want people who can design services and also enable others to design … better services too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
SeniorServiceDesigner Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for SeniorService Designers to join our team. We want people who can design services and also enable others to design … better services too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Foolproof
We're on the hunt for a talented and visionary SeniorServiceDesigner to shape and enhance the end-to-end customer and employee experiences across our digital and physical touchpoints. In this crucial role, you'll be instrumental in identifying user needs, mapping complex service journeys, and designing innovative solutions that deliver seamless and impactful … experiences within the financial services sector. You'll work closely with product managers, researchers, and engineers, leading the charge in translating intricate business challenges into elegant, user-centred service designs. Your responsibilities will include conducting comprehensive research , creating service blueprints and journey maps , and developing prototypes to test and refine solutions. You'll also be expected to mentor … more junior designers and champion service design best practices across the organisation. Experience The ideal candidate will have at least 6 years of experience in service design, with a significant portion of that time spent working within the financial services industry . A strong portfolio demonstrating expertise in advanced service design methodologies and a deeply user-centric More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
DWP Digital
SeniorServiceDesigner Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for SeniorService Designers to join our team. We want people who can design services and also enable others to design More ❯