1 to 25 of 66 Permanent Senior Service Manager Jobs in England

Senior Service Manager- Insurance We are recruiting for a Senior Service Manager with SaaS experience to join one of our Insurance clients on a 12 month contract. This role will be 80% client focused and it’s for one of their most critical products … will be seeking someone with a strong level of client facing experience. Inside IR35 Hybrid- 2 days a week in Reigate Responsibilities: Support the Service Management lead in designing, documenting, maintaining, and improving Service Management processes. Work with internal teams to ensure end to end service delivery … all clients. Build relationships with internal and external stakeholders. Serve as an escalation point for client issues. Work with Incident response teams to ensure service resolution. Liaise and communicate with clients during major incidents. Maintain, improve, and promote the Service Catalogue Work on projects to ensure Service More ❯

Senior Service Delivery Manager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble … depth of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior Service Delivery Manager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure … that their clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a More ❯

Senior Service Manager (Supported Living/NVQ Level 5) Crewe £35,625 + Training + Progression + Blue Light Discount + COSTCO Membership + Company Benefits Do you have an NVQ Level 5 and Leadership experience within Social Care/Supported Living? On offer is an autonomous … within an ambitious, well-established company who offer a collaborative environment where your skills will be valued, in which you can continually progress to senior roles. This well-established company offer high quality, person-led care and support for adults with mental health and learning disabilities, mainly within the … for someone to join their team and take the role forward. In this role, you'll oversee the day-to-day management of the service department ensuring the highest standards of care while mentoring and leading a dedicated team. You will play a pivotal role in managing compliance, safeguarding More ❯

Job Description - Senior Client Services Manager (25393) Senior Client Service Manager Permanent, Full Time (37.5 hpw) Salary £28,174 to £30,804 per annum Plus, great benefits including Health Cash Plan! Home, a place where you belong Join us as a Senior Client Services … Manager, where you'll lead a team that truly cares and empowers people to live their very best lives. You'll inspire and guide our teams at Queen Street and Calder House, delivering high-impact, person-centred housing support and fostering a workplace where people love to come to … service. This is more than a job; it's an opportunity to unleash potential, lift lives, and lead with purpose. Typical day as a Senior Client Service Manager While no two days are the same, here's a flavour of your responsibilities: Leading, coaching, and inspiring a More ❯

Are you passionate about transforming digital services in the public sector? Do you want to lead the strategic direction of service management for an organisation handling over £30bn in public procurement? Join us in shaping the future of government digital services and drive excellence in service delivery. Job … Summary To lead complex service transitions for CCS's digital transformation program, managing the transition of multiple services into DDS ownership while ensuring service continuity and stakeholder satisfaction. Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for … a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary You'll lead a growing service transition management function responsible for the design, transition, and operation of critical digital services. Your team will drive service excellence, ensuring robust service More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Senior Manager, Customer Success & Services, DACH Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers … evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London, UK What you'll do as a Senior Manager of Customer Success, DACH You will lead a team of Customer Success Managers and Customer Solutions Engineers (CSEs), who are tasked with … where everyone brings different strengths and jumps in to help each other. You will be an integral part of driving that culture. Requirements The Senior Manager of Customer Success will have: Minimum 3 years of experience working as a CSM or Consultant, leading a customer success team with More ❯

Job Description Senior Service Manager (Supported Living/NVQ Level 5) Stafford £35,625 + Training + Progression + Blue Light Discount + COSTCO Membership + Company Benefits Do you have an NVQ Level 5 and Leadership experience within Social Care/Supported Living? On offer is More ❯

network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior Service Delivery Manager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a … developing and growing team. Main Responsibilities Overall responsibility Service: monitoring performance, ensuring targets are met, and enhancing client experience. Finance: leading enhanced financial performance, including reducing spend, increasing revenue, and utilising data for accuracy of reporting. Operations: ensure processes are understood and embedded, introduce managed change projects, and seek More ❯

Senior Manager – Wealth Asset Management & Cloud Data Platforms, Snowflake, AI & Data, Financial Services The EY Financial Services AI & Data team is continuing to grow and develop unique data engineering propositions aligned to market needs and demand. We are currently looking for exceptional Senior Manager level consultants … successfully deliver multiple engagements, exceed client expectations, manage commercial aspects (e.g. contracts, billing and budgets), and manage quality and risk Ability to engage with senior stakeholders and manage large cross functional projects Intellectual strength/flexibility to rapidly understand complex problems and rationalise these into workable solutions which can More ❯

Senior Manager – Wealth Asset Management & Cloud Data Platforms, Snowflake, AI & Data, Financial Services The EY Financial Services AI & Data team is continuing to grow and develop unique data engineering propositions aligned to market needs and demand. We are currently looking for exceptional Senior Manager level consultants … successfully deliver multiple engagements, exceed client expectations, manage commercial aspects (e.g. contracts, billing and budgets), and manage quality and risk Ability to engage with senior stakeholders and manage large cross functional projects Intellectual strength/flexibility to rapidly understand complex problems and rationalise these into workable solutions which can More ❯

in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, 'One Company United'. Senior Project Manager The Senior Project Manager is a critical role within the project delivery team, reporting directly to the Operations Manager … of assigned projects. This role ensures projects are delivered on time, within budget, and to the highest standards of quality, safety, and compliance. The Senior Project Manager will lead project teams, manage subcontractors, and act as the primary point of contact for clients, ensuring strong communication and alignment … throughout the project lifecycle. Duties and Responsibilities: The Senior Project Manager will be responsible for the below: Project Planning and Execution. Health and Safety Management Operational Performance Financial and Commercial Performance Stakeholder Management Team Leadership and Coordination Risk Management and Problem-Solving Quality Assurance Skills and Experience required More ❯

Senior Product Manager, 5401 - Retail Business Services Fixed Job ID: ADCI - BLR 14 SEZ - F07 Amazon strives to be the world's most customer centric company. We believe that Size/Fit is an essential component for online shoppers across the diverse set of products that Amazon offers. … informed purchase decisions with a vision to "enable our Customers shop the right size and fit, every single time". We are seeking a Senior Product Manager to lead our Size/Fit initiative. This role will build and develop products to solve for Size and Fit related … problems of Amazon customers, as defined by questions, reviews, and return comments posted by customers. The Senior Product Manager owns the vision and long-term roadmap and drives teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products More ❯

Senior Operations Manager, Artificial General Intelligence Data Services DESCRIPTION AI is the most transformational technology of our time, capable of tackling some of humanity's most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of … our businesses. Come build the future of human-technology interaction with us. We are seeking an experienced Senior Operations Manager to join our team in Cambridge. Key job responsibilities Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities. Set the … vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real-time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets. Collaborate with internal partners to build input-focused operating plans for achievement of key More ❯

NTT DATA drives a traditional Professional and Support Services business across UKI which combined represents approximately 50% of the overall revenue number. The current Senior Services Sales Manager scope includes NTT DATA Software Defined Infrastructure Services (SDIS), Additional Services, Professional Services and Vendor Branded Resell (VBR). Our … main focuses in Senior Services Sales Manager are: growth (land), adopt and expand (installed base), increase GP and increase client satisfaction (reduce churn). The expand and renew activities are part of the Services Sales Director remit. This is to be done in various ways: Driving standard methodologies … as partners, to align our services offerings with their business/customer challenges. Solution Selling: Collaborate with internal teams and partners to craft tailored service solutions, including implementation, integration, training, and support packages. Pipeline Management: Maintain a robust sales pipeline, ensuring accurate forecasting and timely reporting of sales activity More ❯

in London, we have seven office locations around the world with clients across four continents. What you'll do and what we offer The Senior SDM manages client relationships, ensures service excellence, and drives business growth. They lead teams, oversee service delivery, and act as a trusted … advisor, meeting SLAs/KPIs and resolving issues proactively. Key Responsibilities : Onboard clients, manage expectations, and serve as an escalation point. Ensure service alignment with business goals and identify upsell opportunities. Lead teams, approve deliverables, and maintain SOC compliance. Manage risks, forecast resources, and drive operational excellence. We'll … product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors Service Delivery More ❯

be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. … We're looking for a Senior Manager with Financial Services experience to work within its Quality Review & Support team . The individual will help our teams deliver high quality audits by performing targeted reviews on our public interest entities (PIEs), challenging audits throughout the audit cycle, providing coaching … practical and technical auditing experience particularly on more complex audits Good working knowledge of IFRS Ability and willingness to assertively challenge and influence more senior individuals and peers Ability to think innovatively and creatively to identify ways to improve audit quality Attention to detail Strong written and oral communication More ❯

Senior Data Services Manager, Home Based, Financial Services. Excellent salary plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data Services Manager to join their team. Reporting directly to the Head of Data Engineering you will manage a … team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement of advanced data solutions. A key aspect to … this role is to ensure the Data Service Team leads and supports the business with strong Data Governance, Data Quality and Data Management and ensuring the business meets its regulatory requirements. This role is strategic and management focused however you will have come from a hands-on technical background More ❯

experience. If delivering standout B2B events is your thing - and you're as comfortable behind a project plan as you are in front of senior stakeholders then we've got the perfect gig for you. We're UP3, a fast-growing ServiceNow Elite partner with big ideas and bold … ambitions. We're looking for a Senior Events Manager (6-month contract) to lead the planning and execution of industry, customer, and internal events that turn heads, build pipeline, and elevate our brand. Based two days a week at our buzzing London HQ (The Ministry, SE1) with hybrid … variety, love a fast pace, and know how to make things happen, we'd love to hear from you. The Role at a Glance: Senior Events Manager Contract: 6 months Freelance or Contract. Location: London/Hybrid - 2 days in the office (The Ministry, SE1) Salary More ❯

Senior Data Services Manager, Home Based with trips to London when required, Financial Services. £ 100,000-110,000 plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data Services Manager to join their team. Reporting directly to the … Head of Data Engineering you will manage a team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement … of advanced data solutions. A key aspect to this role is to ensure the Data Service Team leads and supports the business with strong Data Governance, Data Quality and Data Management and ensuring the business meets its regulatory requirements. This role is strategic and management focused however you will More ❯

We are working with a privately owned construction business with a turnover over £100m who are in current need of a Technical Services Manager to join the business. The type of work the business takes on is cut and carve, CAT A/B and refurb schemes, all consisting … of values around £5m to £35m in value. About the role of a Senior Technical Services Manager The role will involve the chosen candidate to be involved in all stages of the 'cradle to grave' process. Pre-construction experience is ideal and will need to have the confidence … carve schemes. Good technical experience is needed, someone that understands process and be very good face to face in client meetings. Responsibilities for a Senior Technical Services Manager Oversee quality assurance and quality control Manage client liaison and reporting Take full responsibility from Tender to Completion of construction More ❯

As a Senior Engagement Manager (Services Account Executive as industry denomination), you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These … service offerings include product implementation services, and training. The SAE/EM is a trusted advisor to the account team and our customers for successful implementation, adoption, and value realization. A quota-carrying role, the Services Account Executive owns the services sales strategy by proactively creating demand for new … Service opportunities and partnering with the Sales team and our partners to develop and successfully execute Services sales opportunities for their assigned territory. The impact you will have: Collaborate with software sales account teams, and our eco-system of delivery partners Proactively create new Services opportunities Create pipeline and More ❯

Senior Practice Manager - Global Accounts, AWS Industries Professional Services Job ID: Amazon Web Services Japan GK Do you have IT infrastructure experience in Fortune 500 enterprise customers? Have you hired and led teams of consultants to assist Fortune 500 enterprise customers to manage and implement IT related projects … Can you build and lead world class teams that drive breakthrough business results using AI/ML? At AWS, we are looking for a Senior Practice Manager, with a successful record of leading global customers through a variety of transformative projects involving business strategy, IT Strategy, distributed architecture … base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. Key job responsibilities Engage customers - collaborate with Global Accounts More ❯